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Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 7, 2023 at 11:04 am in reply to: Critical Issue and Clashes #1396968
    Daviddjh

    Hi Mike,
    Thanks for getting back to me. I’m not very good at Coding so what does this error mean sorry?

    Also, we’re still having the MyWorks Sync disconnect pretty much every hour. We do need the Yith Plug In’s and the People at MyWorks said that the errors they were getting were to do with the theme, not a plug in?

    Best Regards
    Jack

    February 1, 2023 at 2:57 pm in reply to: Critical Issue and Clashes #1396226
    Daviddjh

    Hi,

    Please see below link to the screen recording as requested. The final part where I click on the MyWorks plug in is where you can see if it’s connected or disconnected. It rarely stays connected for more than an hour which is where it’s clashing with the theme.

    Best Regards
    Jack

    January 17, 2023 at 11:54 am in reply to: Critical Issue and Clashes #1388029
    Daviddjh

    Hey,

    I’ve created some screenshots to go through the steps of how we create orders but not sure how to upload them?

    January 11, 2023 at 6:52 pm in reply to: Critical Issue and Clashes #1378297
    Daviddjh

    Hi Mike,

    Sorry for taking so long to get back to you.

    So I’ve disabled the plugins as you requested and still have the same error. I turned them all back on one at a time and still get the same error. I’ve tried swapping themes and trying again and don’t get the error so there must be an issue with the theme clashing with the MyWorks Sync. Can you please look into this?

    Best Regards

    July 20, 2022 at 11:45 pm in reply to: Critical Issue and Clashes #1358969
    Daviddjh

    Hi Mike,
    Please see details below to get onto the site as requested.
    To Place an order: Please got to WooCommerce > Orders > New Order
    Please Use the product <Screen Printing>
    Use 500 Units @ £0.27
    Set Up Fee – Base Screen x 1 @ £15.00
    Delivery x 1 @ £14.50

    This is the most common order. Please use customer (Email address hidden if logged out) as this shows the error.

    I’ve tried disabling all the plug ins we don’t urgently need to see if this rectifies the issue however, all the plugins still on the site are needed with the settings they have. Also, this problem has been happening for a couple of years at least. We’ve been able to put up with it now the the disconnection issue is too much for us as we really need it working. I probably should have got onto this sooner but was caught up with other jobs

    January 26, 2020 at 12:16 pm in reply to: Product page info order #1178480
    Daviddjh

    Not sure if you got my email reply. The link is https://www.golfgifts.uk.com/product/40mm-enamel-deluxe-holder-golf-ball-marker/

    The artwork and note section needs to be under the cart button, and tabs section.

    Thanks David

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Viewing 6 posts - 1 through 6 (of 6 total)