Page 7 – Support | Kriesi.at – Premium WordPress Themes

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November 28, 2015 at 5:18 pm in reply to: General Styling Options #543944

Dake
Inactive Moderator

Hi!

If anything the latest version will have resolved existing issues.

In a case where the update button isn’t working in the theme options please download the latest version via themeforest as shown in this video:

http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

Regards,
Dake

November 27, 2015 at 6:47 pm in reply to: Header help #543775

Dake
Inactive Moderator

Hi InspiredFilms!

Please follow the instructions mentioned in this thread:

https://kriesi.at/support/topic/adding-phone-number-text-and-button-to-main-header/

Regards,
Dake

November 27, 2015 at 6:34 pm in reply to: menu like this possible ? #543770

Dake
Inactive Moderator

Hey BetuwePC!

With the below settings as a base and some css, the menu you provided is capable of being recreated.

View post on imgur.com

Cheers!
Dake

November 27, 2015 at 6:08 pm in reply to: General Styling Options #543757

Dake
Inactive Moderator

Hey!

Firstly, please update Enfold to the latest version (3.4.4). Your current version is 3.2.

Cheers!
Dake

November 26, 2015 at 8:19 pm in reply to: css background image to either side of main section #543364

Dake
Inactive Moderator

Hi!

May I have temporary admin access to your website so I take a closer look at your settings and css?

Regards,
Dake

November 26, 2015 at 8:10 pm in reply to: css background image to either side of main section #543362

Dake
Inactive Moderator

Hi!

View post on imgur.com

Please upload the above background image with the below settings as a workaround:

View post on imgur.com

Regards,
Dake

November 26, 2015 at 6:54 pm in reply to: enfold child theme base css #543344

Dake
Inactive Moderator

Hi!

Glad to know you got things sorted on your end :)

Please let us know if you ever need any help in the future.

Regards,
Dake

November 26, 2015 at 6:33 pm in reply to: css background image to either side of main section #543338

Dake
Inactive Moderator

Hey Richard!

In order to insert two separate background sections on either side, direct edits to the theme container will be required.

Before going that route, may we have a link to your website to see if we can provide you with a possible workaround?

Regards,
Dake

November 26, 2015 at 5:35 pm in reply to: Import without WordPress or Theme Settings #543308

Dake
Inactive Moderator

Hey!

Using Google Translate:

Da es scheint, dass Sie Zugriff auf die einzelnen Seiten als Alternative könnten Sie den Debug-Modus über FTP aktivieren und die direkten Layout-Codes jeder Seite kopieren in die neue Website.

http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Cheers!
Dake

November 26, 2015 at 5:17 pm in reply to: Theme Options – Define the Font for your body text #543294

Dake
Inactive Moderator

Hi!

There may be some conflicting css styling that is overwriting your settings in the advanced styling section.

May we have temporary admin access to you website so we can take a closer look?

Cheers!
Dake

November 25, 2015 at 4:51 am in reply to: Image turns out to be horizontal when uploading #542100

Dake
Inactive Moderator

Hi!

I was able to upload vertical version of the image and successfully set it as the product image.

View post on imgur.com

View post on imgur.com

You may be experiencing a caching issue, please clear your cache and test uploading a media file via a different computer/device.

Best regards,
Dake

November 25, 2015 at 3:00 am in reply to: Image turns out to be horizontal when uploading #542092

Dake
Inactive Moderator

Hi prestonbui97!

May we have temporary admin access to your website so we can take a closer look?

Cheers!
Dake

November 25, 2015 at 2:58 am in reply to: Reverse Animated Numbers? #542091

Dake
Inactive Moderator

Hey!

This isn’t a native feature of the animated numbers element, so a custom countdown feature would need to be implemented via custom code.

You can enlist the aid of a freelancer here or use this post as a reference to implement it on your own.

Cheers!
Dake

November 25, 2015 at 2:44 am in reply to: Page not responsive within responsive site? #542087

Dake
Inactive Moderator

Hi!

Glad to hear that you found a solution on your end :)

We will look into your other threads, but may we close this thread?

Cheers!
Dake

November 25, 2015 at 2:36 am in reply to: Theme Options – Define the Font for your body text #542085
Dake
Inactive Moderator
Hi!

Please insert the below css into your custom css section to adjust the main navigation font color:
```
#top #header .av-main-nav > li > a .avia-menu-text {
	color: #ffffff !important;
}
```
Best regards,
Dake
November 25, 2015 at 2:31 am in reply to: How to use widget area for sidebar with full width elements #542084

Dake
Inactive Moderator

Hi robphat!

In the work around you described the 3/4 & 1/4 layouts should be within the color section.

See the thread below for details:

https://kriesi.at/support/topic/inserting-color-section-pushes-down-sidebar/

Regards,
Dake

November 21, 2015 at 3:15 pm in reply to: Full screen slider caption positioning #540169

Dake
Inactive Moderator

Hey!

That feature would require custom code outside of the scope of support.

You can enlist the aid of a freelancer to integrate any custom code that is required.

Alternatively you can make a feature request here: https://kriesi.at/support/enfold-feature-requests/

Best regards,
Dake

November 20, 2015 at 3:20 am in reply to: Several Issues #539331
Dake
Inactive Moderator
Hey Hamdi!

1.Please insert the below css into your custom css section:
```
.iconbox .iconbox_content p {
    text-align: left !important;
}
```
2. Please insert the below css into your custom css section and adjust to your liking:
```
.page-id-18 #top h3 a{
	font-size: 24px !important;
}

.page-id-18 .article .av-magazine-entry {
    font-weight: 700 !important;
    font-style: italic !important;
}
```
3. The formatting in the screenshot is too specific for css alone, you would need to enlist the aid of a freelancer to perform custom modifications to the theme.

Cheers!
Dake
November 20, 2015 at 3:05 am in reply to: Contact Form Only Sending Occasionaly #539328

Dake
Inactive Moderator

Hi dreamitsolutions!

Please try options 2,3 & 4 on the page below for possible fixes:

http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Regards,
Dake

November 20, 2015 at 3:01 am in reply to: Full screen slider caption positioning #539327

Dake
Inactive Moderator

Hi artbava!

Please confirm if I’m understanding you correctly, you want a method of changing the caption positions of all slides in bulk or in more specific loacations (without using css)?

Cheers!
Dake

November 20, 2015 at 2:45 am in reply to: Any inline Css in Special heading breaks #539321

Dake
Inactive Moderator

Hi!

I’m not seeing anything in your private content section. Please try posting it again.

Best regards,
Dake

November 20, 2015 at 2:43 am in reply to: Logo for Transparency is too small #539318

Dake
Inactive Moderator

Hey!

Sorry about the delay. We answer threads in reverse chronological order, so each time you bump your thread it actually gets sent to the back of our queue.

Please try uploading any of your other logo variants as a test, because the currently uploaded logo has the dimensions of 156×43:

View post on imgur.com

Cheers!
Dake

November 20, 2015 at 2:36 am in reply to: Sidebar not working #539315

Dake
Inactive Moderator

Hey!

Glad to know we could help :)

Please let us know if you ever need any help in the future.

Best regards,
Dake

November 20, 2015 at 2:24 am in reply to: Sticky header and anchor link issue #539312

Dake
Inactive Moderator

Hey LiskaD!

Please try the workaround described in this thread:

https://kriesi.at/support/topic/anchor-links-with-fixed-header/

Cheers!
Dake

November 20, 2015 at 2:05 am in reply to: help with header and menu nov 15 #539311

Dake
Inactive Moderator

Hey!

You can use any image hosting site like imgur or dropbox etc, then post a direct link in your next post.

Cheers!
Dake

November 20, 2015 at 2:00 am in reply to: private pages appear on devices (for example iPad) #539310

Dake
Inactive Moderator

Hi bortsz!

May we have a link to your website and temporary admin access so we can test the private page error from our end?

Cheers!
Dake

November 20, 2015 at 1:58 am in reply to: Avia Layout builder not working in ENFOLD #539308

Dake
Inactive Moderator

Hi!

Please attempt the possible fixes on this page:

http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Regards,
Dake

November 20, 2015 at 1:50 am in reply to: Menu not saving, #539307

Dake
Inactive Moderator

Hi!

You’re welcome :)

Please let us know once you get your navigation to appear as intended.

Cheers!
Dake

November 19, 2015 at 10:34 pm in reply to: Menu not saving, #539249

Dake
Inactive Moderator

Hi!

You can use an ftp client or your cpanel. See the link below for details:

https://codex.wordpress.org/FTP_Clients

Best regards,
Dake

November 19, 2015 at 8:53 pm in reply to: Menu not saving, #539219

Dake
Inactive Moderator

Hi!

You can find your htaccess file in your WordPress folder via ftp.

Best regards,
Dake
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Viewing 30 posts - 181 through 210 (of 1,341 total)

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