Page 23 – Support | Kriesi.at – Premium WordPress Themes

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September 2, 2015 at 5:27 am in reply to: Dake. Title Formatting / 404 Problems #496838

Dake
Inactive Moderator

Hey!

Please note that you may need to clear your website cache in order for it to display properly on your end.

Cheers!
Dake

September 2, 2015 at 5:23 am in reply to: Dake. Title Formatting / 404 Problems #496837

Dake
Inactive Moderator

Hey!

The featured article page was set to a static page and your blog in your theme options and customize section.

Also the about page was being loaded above the featured page.

The conflict seems to be what caused the issue so it now displays properly.

http://i.imgur.com/jQo6RiJ.png

http://i.imgur.com/cj7oJCe.png

http://i.imgur.com/cqFelBX.png

Regards,
Dake

September 2, 2015 at 5:10 am in reply to: Dake. Title Formatting / 404 Problems #496829

Dake
Inactive Moderator

Hey!

I actually fixed the post on the featured article already. It was using an old url before.

You can now apply those instructions on any other posts/pages with an incorrect url.

Regards,
Dake

September 2, 2015 at 5:01 am in reply to: Dake. Title Formatting / 404 Problems #496826

Dake
Inactive Moderator

Hi!

You are free to enable WordFence now, thank you for your patience.

Best regards,
Dake

September 2, 2015 at 4:59 am in reply to: Dake. Title Formatting / 404 Problems #496823

Dake
Inactive Moderator

Hi!

Re: Your previous thread.

In order to fix the post title URLs, please follow the instructions below:

– Click the “edit” button below the post title on the edit post screen:

http://i.imgur.com/YvdUi1F.png

– Highlight and remove the current post URL information:

http://i.imgur.com/0CgJv6K.png

– After removing the URL info, press enter:

http://i.imgur.com/YvdUi1F.png

Once the above has been followed correctly, the URL will match the current title.

Cheers!
Dake

September 1, 2015 at 5:18 pm in reply to: image margin differences #496566

Dake
Inactive Moderator

Hey!

Glad to know you got things sorted on your end :)

Please let us know if you ever need help in the future.

Regards,
Dake

September 1, 2015 at 5:10 pm in reply to: Title Formatting #496561

Dake
Inactive Moderator

Hey!

Thanks for the new credentials, but Is there a chance that you can temporarily disable Wordfence?

Regards,
Dake

September 1, 2015 at 5:00 pm in reply to: Title Formatting #496548

Dake
Inactive Moderator

Hey!

Thank you, but now I’ve been locked out several times by Wordfence.

I tried both of the credentials you provided. Are they both admin level accounts?

Cheers!
Dake

September 1, 2015 at 4:54 pm in reply to: Moving a slider #496538
Dake
Inactive Moderator
Hi!

You can slightly reduce the spacing above the slider with the below css or disabling the breadcrumbs on the homepage:
```
#top .title_container .container {
    padding-top: 0px !important;
    padding-bottom: 15px !important;
    min-height: 37px !important;
}

.title_container .main-title {
    min-height: 35px !important;
}
```
In order to reduce the space between the slider and image you can adjust the first margin value below (25px):
```
.avia-slideshow {
    margin: 25px 0 !important;
}
```
Cheers!
Dake
September 1, 2015 at 4:42 pm in reply to: Title Formatting #496516

Dake
Inactive Moderator

Hi!

What link do you follow in order to log in? What directory is your login.php file located in?

http://www.yourwebsite.com/wp-login.php/

http://www.yourwebsite.com/wp-admin/

The above links immediately yield 404 page without showing the log in screen at all.

Cheers!
Dake

September 1, 2015 at 4:37 pm in reply to: Video Gallery #496513

Dake
Inactive Moderator

Hey finchkelsey!

I’m seeing that you are currently using an older version of Enfold, please update Enfold to the latest version 3.2.3.

Regards,
Dake

September 1, 2015 at 4:32 pm in reply to: how to remove borders and rollover background on toggle? #496503
Dake
Inactive Moderator
Hi gharding!

You can use the below css in order to edit the hover color and background color and border width of your accordions:
```
.main_color .toggler:hover {
	background: #f5f5f5 !important;
}

.main_color .toggle_content {
	background: #f5f5f5 !important;
}

.toggle_content {
	border-width: 0px !important;
}
```
Best regards,
Dake
September 1, 2015 at 4:27 pm in reply to: Title Formatting #496494

Dake
Inactive Moderator

Hey!

I really want to get into your backend and look into the title formatting issue, but I am still unable to log in at all.

Are you able to log in?

Please try contacting your host to see if there are any errors showing up on their end or disable all of your plugins by logging into ftp and changing the name of the plugins directory.

Cheers!
Dake

September 1, 2015 at 4:00 pm in reply to: Can not get full width slider to display image at the original size #496474

Dake
Inactive Moderator

Hey!

Glad to know you got things sorted on your end :)

Please let us know if you ever need any help in the future.

Regards,
Dake

September 1, 2015 at 3:54 pm in reply to: Title Formatting #496467

Dake
Inactive Moderator

Hi!

@sailboat907

I meant that Ionly see a 404 error page when trying to log into your backend (as shown below):

http://i.imgur.com/NyrJUHS.png

Re: The css. Sorry about the confusion, the provided css was actually for Justin and not your website.

Regards,
Dake

August 31, 2015 at 10:56 pm in reply to: Site Speed #496146

Dake
Inactive Moderator

Hey!

I’m not experiencing any of the slow load times you’re referring to.

Is it on a specific page? Have you (or your client) loaded up the site on different devices/internet connections?

Please try

Cheers!
Dake

August 31, 2015 at 10:48 pm in reply to: Title Formatting #496142
Dake
Inactive Moderator
Hi!

@sailboat

I get a 404 when trying to log into your website.

@Justin

There seems to be a conflict with the advanced layout styling.

Please try using a special heading with the H2 style instead of a text block.

If that doesn’t work, please insert the below css to globally set all H2 styling:
```
h2 {
	font-size: 42px !important;
}
```
Best regards,
Dake
August 31, 2015 at 10:33 pm in reply to: images not working in Portfolio #496132

Dake
Inactive Moderator

Hey!

You’re welcome, glad I could help :)

Please let us know if you ever need any help in the future.

Cheers!
Dake

August 31, 2015 at 9:53 pm in reply to: images not working in Portfolio #496124

Dake
Inactive Moderator

Hey feeco!

I’m seeing the portfolio images on my end:

http://i.imgur.com/I2iyn2o.png

Please try flushing your web cache.

Best regards,
Dake

August 31, 2015 at 9:28 pm in reply to: Log options #496116

Dake
Inactive Moderator

Hi geomatani!

You can follow the workaround instructions in this thread.

As for the colorful background, you can add a background image in the general styling section.

Cheers!
Dake

August 31, 2015 at 9:19 pm in reply to: Layered background image or wallpaper #496108

Dake
Inactive Moderator

Hey!

Glad Elliott could help :)

Please let us know if you ever need any help in the future.

Cheers!
Dake

August 31, 2015 at 7:04 pm in reply to: Site Speed #496045

Dake
Inactive Moderator

Hi!

I’m seeing credentials, but not a link to your website.

You could actually try activating the twenty fifteen default theme or disabling all of your plugins to see if either the theme or a plugins are causing the slow down.

Regards,
Dake

August 31, 2015 at 6:53 pm in reply to: Firefox displays logo (and perhaps entire page) too big #496043

Dake
Inactive Moderator

Hi!

I’m also experiencing the issue on internet explorer.

Is there a chance that we can get temporary access to your website to see if there is a setting conflict?

Cheers!
Dake

August 31, 2015 at 5:24 pm in reply to: Title Formatting #495990

Dake
Inactive Moderator

Hi!

@sailboat907, @Justin

May we have temporary access to your websites so we can take a closer look?

Regards,
Dake

August 31, 2015 at 5:17 pm in reply to: Link image hover problem #495981

Dake
Inactive Moderator

Hi MarcusJeroch!

I can understand not getting credentials, but are we able to get a link to the website itself?

At this point you can try disabling all of you plugins and ensure that you are using the latest version of Enfold.

This way you can rule out the possibility of them or plugin conflicts.

Regards,
Dake

August 31, 2015 at 5:09 pm in reply to: Unable To Upload Large Images #495974

Dake
Inactive Moderator

Hi ningsangjamir!

May we have temporary access to your website so we can see if we can reproduce the issue?

Cheers!
Dake

August 31, 2015 at 5:06 pm in reply to: LayerSlider 5.6.1 Updates Restricted by CodeCanyon #495972

Dake
Inactive Moderator

Hey!

Thanks for clearing things up for everyone @melonmelon :)

Regards,
Dake

August 31, 2015 at 4:55 pm in reply to: Avia layout not loading #495968

Dake
Inactive Moderator

Hi!

Glad to know you got things sorted on your end :)

Please let us know if you ever need help in the future.

Best regards,
Dake

August 31, 2015 at 4:52 pm in reply to: Display the main menu #495967

Dake
Inactive Moderator

Hey EuronetMarketingServices!

You linked to the overview page of all our demos.

Can you please send a screenshot of the menu you are referring to?

Best regards,
Dake

August 31, 2015 at 4:09 pm in reply to: Same font in promo box, picture subtitle etc #495930

Dake
Inactive Moderator

Hey!

In order to apply css, please navigate to the general styling section of your theme options. After scrolling to the bottom of that section, you will see your custom css section.

If you provide us with a link to your website (specifically the page with the promo box) we can provide you with the css necessary to change the font family and size.

Cheers!
Dake
Author

Posts

Viewing 30 posts - 661 through 690 (of 1,341 total)

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