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Viewing 30 posts - 61 through 90 (of 108 total)
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  • in reply to: Weird display for list view for Event Calendar after update #550561

    well that’s odd, seems to be fixed now. Maybe I had something cached? Sorry for the bother!

    in reply to: Breadcrumbs displaying events twice to same link, using ECP #548074

    excellent! Thanks so much!!

    in reply to: Breadcrumbs displaying events twice to same link, using ECP #547102

    thanks, any word yet? Appreciate the help.

    in reply to: Breadcrumbs displaying events twice to same link, using ECP #545938

    please let me know asap when this is fixed, we need to get back into the site to continue working to get this live. Cannot access anything. If there is something I can do in the meantime to at least get back into the site, please let me know. Thanks for your help

    in reply to: Breadcrumbs displaying events twice to same link, using ECP #545665

    Well, right now it’s breaking my site. I am getting these errors. Not sure if you changed anything but here is what I am getting
    [01-Dec-2015 21:16:07 UTC] PHP Parse error: syntax error, unexpected ‘}’ in /home/anderson/public_html/wp-content/themes/enfold/framework/php/class-breadcrumb.php on line 257

    in reply to: Breadcrumbs displaying events twice to same link, using ECP #544606

    yes, thanks

    in reply to: Product Slider Navigation doesn't work #539964

    Thanks!

    in reply to: Header widget links are not working #539193

    ok, that seemed to do it, now is there anyway to add another one? I need to add another logo to the left of the main logo. I am thinking another header widget? See the link below for reference, thanks!

    in reply to: Product Slider Navigation doesn't work #539093

    ah, thanks! I was not seeing that there was an update available. That seems to have done it. I’m wondering if the caching plug-in is caching the enfold child options as well because I did not see an alert for it otherwise would have tried that first thing. Thanks!

    in reply to: Header widget links are not working #538568

    I was using this

    add_action( 'ava_main_header', 'enfold_customization_header_widget_area' );
    
    function enfold_customization_header_widget_area() {
    
    	dynamic_sidebar( 'header' );
    
    }

    Your code does not place it there either. It puts in after the main menu as the code implies. I need it in here: class=”container av-logo-container”. I have tried to edit the php to add my own div and no matter where I put it, it generates errors. Please see the screen shot I attached earlier in this thread so you can see what I am trying to accomplish. I have 3 sections in the header. One left, one center (logo) and one right. Thanks for your help

    in reply to: Product Slider Navigation doesn't work #538565

    It does not, please try again. It is loading fine for me here. Thanks!

    in reply to: Product Slider Navigation doesn't work #537408

    Please try again now, we are having trouble with our Apache server has been crashing so trying to diagnose that issue too. Please let me know if you are able to get to it.

    thanks

    in reply to: Header widget links are not working #536883

    Any code I try to add in that file gives me code errors. I need to be able to add it to the inner-container div. Is it being pulled form another include file?

    in reply to: Header widget links are not working #534378

    I really need to be able to add these to the class=”container av-logo-container” so that I can make them adjust for responsive. I will have 3 areas, like in the attached screenshot. What template file can I edit to add this code? I don’t think the header widget code is in the right container Please advise
    thanks!

    in reply to: Header widget links are not working #533741

    I appreciate very much the quick response!

    also need suggestion to :
    add a second “logo” or image to the left of the logo pulled in by the theme but not having luck finding the template file I need to edit to get that to display properly. I am using the header design that has the logo in the center and menu below.

    in reply to: Post slider conflict with Event Calendar Pro #528703

    Can you give me an idea of how long this will take, we need to launch this site asap. Thanks!

    in reply to: Post slider conflict with Event Calendar Pro #526361

    Here is the reply from ECP. Please let me know if I can send you credentials for FTP and admin and please help resolve this issue. They are unable to do anything further. We added a debug.

    From:ECP:
    I am sorry, I forgot to get back to you about this. Please feel free to set WP_DEBUG to false, which will hide those errors. You might not remove the debug bar or revert SAVEQUERIES just yet, as Kriesi themes might find those interesting.

    The query on your site which is generating an error (I quoted it in my last response) is strangely quite different from the query that is running on my site when I have Enfold and Pro running side-by-side with a post slider. Here is my query:
    SELECT SQL_CALC_FOUND_ROWS distinct wp_posts.*,
    IF (wp_posts.post_type = ‘tribe_events’, wp_postmeta.meta_value, wp_posts.post_date) AS post_date
    FROM wp_posts
    INNER JOIN wp_term_relationships
    ON (
    wp_posts.id = wp_term_relationships.object_id) LEFT JOIN wp_postmeta AS wp_postmeta
    ON wp_posts.id = wp_postmeta.post_id
    AND wp_postmeta.meta_key = ‘_EventStartDate’
    WHERE 1=1
    AND (
    wp_term_relationships.term_taxonomy_id IN (1) )
    AND wp_posts.post_type IN (‘post’,
    ‘page’,
    ‘attachment’,
    ‘revision’,
    ‘nav_menu_item’,
    ‘wp_router_page’,
    ‘tribe_events’,
    ‘tribe_venue’,
    ‘tribe_organizer’,
    ‘portfolio’,
    ‘avia_framework_post’)
    AND (
    wp_posts.post_status = ‘publish’
    OR wp_posts.post_author = 1
    AND wp_posts.post_status = ‘private’)
    GROUP BY wp_posts.id
    ORDER BY post_date DESC
    LIMIT 0, 9
    Due to how your query is structured it is getting a duplicate column for post_date. Where as the properly structured one running on my system does not.

    The reason why I am giving you all of this technical information is because this falls well outside our scope of support. Technically we do not support third party themes here at all, especially when the issue is one of their widgets. But, I did not want to send you back/forth between support teams if I could at all avoid if, plus the Kriesi folks have been awesome. I wanted to help even thought it violated our TOS and probably would have disappointed our support manager here. Unfortunately, I have to send you back to Kriesi at this point. We are simply not qualified to be diagnosing Enfold queries. I don’t know what could be affecting this, why it’s different on your system, etc. We are just not true Enfold experts here. Hopefully though when you go back with the extra information we have collected, they will know what is up. Maybe they will have a good idea of why the query is changing and what could be causing it to vary so drastically from system to system.

    Please advise as soon as possible, we have been waiting to take this site live until this is resolved.
    thanks!

    in reply to: Post slider conflict with Event Calendar Pro #521815

    They are now looking into it so if they cannot come up with a solution, I will give you the ftp login. I just don’t want both of you in there at the same time over writing each other. Thanks,

    in reply to: Post slider conflict with Event Calendar Pro #520085

    You sent an e-mail to me that is not showing here but the code you said you added in the functions.php was not there? Was that in the child functions? I did a search for that code on the whole site and didn’t find anything. I added it in the child functions and it didn’t do anything but create a bunch of code at the top of the home page when I previewed it. This is what the last e-mail said:

    The plugin overrides the post slider query as you can see in this page: ~/test/

    We added this in the functions.php file:

    add_filter('avia_post_slide_query', function($query, $params) {
    var_dump($query);
    return $query;
    }, 10, 2);

    I fixed the quotes/apostrophes btw so that the code was correct and it still did nothing. Please advise. ECP is also looking at this again.

    in reply to: Post slider conflict with Event Calendar Pro #518129

    What do you mean you having trouble accessing the site? Are you getting errors, timeouts? Not even sure what the News page you are talking about has ever been mentioned in this thread. There is a test page noted in this thread that replicates this issue as well as the home page. If you actually log-in, you will see that.

    I think I have said over and over through this thread where the issues are, you asked me to recreate a test page which I did. I sent screen shots, I gave you log-in creds. This is getting ridiculous. Please read the thread as I feel this is going in circles and I have repeated myself as to where and what the problem is several times to several different people.

    in reply to: Post slider conflict with Event Calendar Pro #517403

    It is not working and you should have been able to see that with the site creds and urls I have given you. This ticket has been in progress for some time now and nothing is getting resolved. We have purchased several licenses of this theme and always suggest it to our clients as our number one choice. I have not had this much trouble with support in the almost 3 years we have been using this theme. This is getting very frustrating. If you can’t help, then please send this to someone who can. Thank you

    in reply to: Post slider conflict with Event Calendar Pro #516515

    Just checking to see if you found anything?

    in reply to: Post slider conflict with Event Calendar Pro #514066

    any word?

    in reply to: Post slider conflict with Event Calendar Pro #512225

    This is a staging site.

    in reply to: Post slider conflict with Event Calendar Pro #511622

    If you actually log-in and view the home page with the visual editor, which I gave you creds for, you will see a post-slider that is supposed to appear under NEWS. Not the layer slider at the top of the page, the post-slider that comes with your theme. I cannot get blog posts to show up using any of the posts widgets unless I deactivate the ECP plug-in. I’m not sure how else I can explain it.
    It is not working unless the ECP is de-activated. This is a conflict with that plug-in that the dev’s of the ECP they tell me is theme related. I have included another page called test that if you would please log-in and see that the only thing on the page is the post slider and the blog widget and they will not display. We have hundreds of events in the ECP, switching that out is not an option. It was working fine until the last update as I have stated already.

    in reply to: Post slider conflict with Event Calendar Pro #510212

    I tried just using the blog posts widget instead of the posts slider and that won’t work either. Clearly there is a conflict with the Event Calendar Plug-in.

    in reply to: Post slider conflict with Event Calendar Pro #510205

    I de-activated all others and it is the ECP plug-in causing the conflict as I said before.

    in reply to: Post slider conflict with Event Calendar Pro #509761

    On the home page, I have not tried deactivating any others because the Event Calendar Pro was the one de-activated when it started to work again.
    Thanks!

    in reply to: Post slider conflict with Event Calendar Pro #509168

    yes, running latest version
    thanks

Viewing 30 posts - 61 through 90 (of 108 total)