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I put the site on a development server and tried the update to 4.5, so far no issues. Was the issue corrected on the latest update?
Thanks!
we are not using any theme shortcodes in our product pages. We are using them in other places but not specifically in the single product pages.
I will wait to update the theme until this is resolved and we are able to update it without it breaking the site and timing out. It is not feasible to move forward using this theme if this is what we would have to do each time.
Please let me know if this is going to be addressed and we will wait or if this is how it will be from now on, we will have to look at swapping out to another theme. thanks for the time to investigate and we appreciate any assistance you can give in getting a final solution rather than patches.Thank you!
we are not using the advanced layout editor for the products. So would I add this filter then try to run the update?
I hope this can get resolved, I would not like to switch themes, and it would be a shame for anyone with this same scenario to not be able to use Enfold. It is one of our favorite themes!thank you!
Was the last enfold update for security or functionality? I am going to leave it running on 4.4 for now. If need be or if there were security updates in the last one, we could set it up on staging location, run the updates there as stated above then clone back over to live environment. Seem like a lot however to run a theme update. thanks for your consideration and looking into the issue. Is there anything that we can do to the database to optimize it so it will run smoother or is it just the amount of products in general? I know, lots of questions : )
thank youIs this going to be addressed in future updates or is this ongoing? Is this an issue we will have updating the theme moving forward? We have at any given time 25k products. thanks for the reply.
ok, so what can we do about that? We have not had this issue before with the same amount of products. It runs fine on 4.4.0 Will not run on 4.4.1
Thanks for looking into it.the php deprecated errors should be stopped now. That was being generated form the uiitmate brands lite plug-in that was deactivated on the site and since removed. We do use the Pro version however. The errors I am concerned about are the php exhausted memory errors. thanks
I have located the error log but it is quite large. 12MB. You will need to give it a bit of time to load.
thanksyes, I m trying to get them from the hosting. When the php was updated form 5.6 to 7 back in July, the error logging stopped for some reason. I appreciate your patience and help with this matter.
the only way we got the site back was to revert back to the 4.4 and hosting said that when that 4.4.1 is installed, it is crushing the memory so we had to take it up to 1024M to get it to run. We will want this to be investigated but this weekend we are updating all of our inventory. You should be able to look around but no changes could be made because of that. I’m not sure what is in 4.4.1 that is so troublesome for this site? We are also going to check error logs to see if there is anything specific but they had not been logging recently.
I have added memory, re-installed wp-admin and wp-includes folders from latest wordpress. I deactivated all plug-ins, renamed htaccess. Still cannot access wp-admin. Please advise! We are a store site and re-doing all of our inventory over the holiday weekend. Over 25k products. Cannot get in. Checking with hosting as well.
yes, that allowed me to update it in wp-admin but it still breaks my site after it is updated. Which means I was successfully updating it via ftp before as I am getting the same results. The site will load but wp-admin is 500 error. I have flushed cache, disabled all plug-ins, still not working. Debug gives me this error
Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /home/site/public_html/store/wp-includes/meta.php on line 846php memory is currently set to 512. This only happens after update to 4.4.1. Do not get this error on 4.4. All plug-ins are disabled too.
The hosting confirmed it was already installed and enabled. They updated it to a newer version? Tried again and still getting the same results. Through admin, I get the download error. Through ftp it gives me a 500 error. Please advise.
As I said, we have another site on this same server that also uses the theme and has not had any issues updating to the latest version so I don’t think it would be the server.
thanks
I have already tried that. I just get a 500 error on the site after doing that. I tried ftp and through wp-admin as stated.
So if I want to add some html at the top in the main container, do I need to make those changes in loop-page.php or directly in this template-builder.php? If in this template, could you point me on the right direction as far as where in the code? I have tried adding some test html, but it breaks so I have to remove it.
The resolve in the ticket you suggested worked. I have upgraded to 4.2.6. Are you going to update this code in the next version so it is not overwritten with a theme update?
Thank youok, that seemed to do the trick so I will check all permissions on all the other sites I am having issues with. Thank You! Glad that is all that is was!
I’m not sure where else it would be, this is just the standard Enfold install and the child theme. I see it in my child theme i wp-admin as well as on the server int he child theme folder. This is on more than one site that this is happening and only since the update? I can give you admin creds if that helps?
tried that and it didn’t do anything but I think i may have found the culprit. I had added code to defer javascript to increase site speed to the functions file. When I remove it, it seems to load fine. Is there a way to disable that from happening in the wp-admin or when logged in?
add_filter('clean_url','async_js',11); function async_js($url) { if ( false !== strpos( $url, 'jquery.js' ) || false === strpos( $url, '.js' )) { return $url; } return "$url' defer='defer"; }
