Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 15 total)

Author

Posts
September 29, 2018 at 5:47 am in reply to: saving didn’t work please reload the page and try again #1015976

cybercats
Participant

this issue is fixed.

October 13, 2017 at 3:09 am in reply to: search icon #863721

cybercats
Participant

Hi Victoria,

Thank you for your suggestion.
“Query Monitor”has been installed.
Can you please tell me how to fix “Broken Dependencies” problem.

Best regards,
cybercats

October 12, 2017 at 1:15 pm in reply to: search icon #863400

cybercats
Participant

Hi,

CPU usage stuck at 98% all the time, and website not running smoothly.
According to the hosting company,
the last two screenshots display “process is keep on running”
maybe caused by bug(Theme).

by the way,
“Enfold theme options > Header > Extra Elements and choose to display none “doesn’t work.
Can you please help with this matter.

Best regards,
cybercats

October 12, 2017 at 6:03 am in reply to: search icon #863156

cybercats
Participant

Hi,

How to fix high CPU USAGE PROBLEM ?
https://gyazo.com/8d63cf7e647d2454e37985dadad11af3

Follwoing screenshots sent from server company,
http://twnoc.net/upload_tmp/f35144a0df2cc3196a2bbbb63c20ab43.png
http://twnoc.net/upload_tmp/8d9296b468358a90f47c7e76d928f37e.png
they tried to cut it all,but can’t stop running.

looking forward to your help
Regards,
cybercats

October 12, 2017 at 2:55 am in reply to: search icon #863107

cybercats
Participant

Hi,

Before check “No Secondary Menu”,I did this:
https://gyazo.com/68ff3cb4d3d3e40e7648162bc242d4dc
But it doesn’t work.

Best regards,
cybercats

October 11, 2017 at 4:47 pm in reply to: search icon #862956

cybercats
Participant

Hi,

It was a great help!

This time, my client want to hide Top bar, so I selected “No Secondary Menu”.
but following code seems not working.

#header_meta {
margin-top: – 25px;
}

How can I remove space above header?
Please help me to fix the issue.

Best regards,
cybercats

October 11, 2017 at 9:35 am in reply to: search icon #862783

cybercats
Participant

Hi,

Would please remove search icon form mobile menu ?
https://gyazo.com/20c2a0a46d94122af64930bbb4ba7bc8

Best regards,
cybercats

October 11, 2017 at 4:00 am in reply to: search icon #862704

cybercats
Participant

Hi,
I appreciate your kind response.

Best regards,
cybercats

October 10, 2017 at 7:13 am in reply to: search icon #862316

cybercats
Participant

Hi John Torvik,

Here is FTP & temporary admin login info.

Regards,
cybercats

September 26, 2017 at 6:43 am in reply to: Mobile menu #856797

cybercats
Participant

Hi Ismael,

It was a great help!
Thank you.

Regards,
cybercats

September 25, 2017 at 3:15 am in reply to: Mobile menu #856285

cybercats
Participant

Hi Victoria,

Here is temporary admin login info.

(by the way,”Small Menu” is custom-made for mobile.)

Regards,
cybercats

September 24, 2017 at 4:35 am in reply to: Mobile menu #855942

cybercats
Participant

Hi Victoria,

I’ve downloaded last version of enfold theme and replaced header.php,
but where can I download header.php of child theme ?

Regards,
cybercats

September 23, 2017 at 5:50 am in reply to: Mobile menu #855695

cybercats
Participant

Hi Victoria,

Thanks to you, it’s working.

Is it possible to back the demo layout ?
https://gyazo.com/e213a5a0203f73ea09c46b2b8a3cbda9

Regards,
cybercats

September 22, 2017 at 1:38 pm in reply to: Mobile menu #855369

cybercats
Participant

Hi, Victoria
Thank you for your prompt reply.

the code in
Enfold > General Styling > Quick Css→did not work
themes/enfold/css/custom.css →did not work

#menu-item-search {
display: none;
}

Actually I’ve already put the above code in Quick Css,
but it still shows up on mobile…..

Your help will be much appreciated
Regards,
cybercats

August 5, 2017 at 3:37 pm in reply to: whitespace above small menu #834815

cybercats
Participant

Hi Rikard,

It’s very helpful.
Thanks.
Author

Posts

Viewing 15 posts - 1 through 15 (of 15 total)