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November 7, 2023 at 6:45 pm in reply to: Help! I’m confused about license keys, purchase codes and tokens… #1424951
Got it. Thanks.
Also…Envato explained how the tokens work, so I think I have the information I need. We’ll see when I try it out on the various websites.
–C
November 6, 2023 at 8:08 pm in reply to: Help! I’m confused about license keys, purchase codes and tokens… #1424827Ok. I will contact Themeforest and tell them what you said — and ask for the correct procedure to create (and/or identify) my tokens.
Not trying to be difficult, but here’s what I posted in the Themeforest forum … and their response…
“I have two licenses of Enfold in my account. How do I determine which license is being used by which website? Also, I might purchase a third license and I want to know how I assign the new one to a specific website.”
Response: You could contact the item author to determine which license is for which website and you can get the personal notes for the future installations.
The item author is YOU, Kriesi. But I’ll see what Themeforest has to say.
— CVB
November 6, 2023 at 6:32 pm in reply to: Help! I’m confused about license keys, purchase codes and tokens… #1424813Ok. That’s helpful, but a few issues remain…
You said, “You only need one purchase code to access our support forum” but I’m trying to create two unique personal tokens — one for each license. Don’t I need two Kriesi accounts for that? If not, then please explain how I manage two licenses (and create tokens) from a single account.
It’s not possible to see which license my token is connected to by checking ThemeForest. I was told (by Themeforest) that the new personal tokens are created here in the Kriesi site. So I came here and ran into the issue with my two different licenses: ONE of the licenses already had an account here (obviously created by my former IT guy). The other one is the one I’m using now, which I created yesterday.
I suppose I could just create a new token using this account and replace the token in one of my sites (leaving the current token in my other site) to see what happens. If both tokens are validated, then I suppose that means the other site’s token (the one I’ve been using) is connected to the other license. Do you follow me on this and do you agree with this logic?
Or…you could just check my other purchase code and tell me if it belongs to a Kriesi account (and provide a way for me to access that account) and then I could create a new personal token from each account, assuming that’s how it’s done (i.e., not done from one account as stated at the beginning of this reply).
I don’t need to transfer a license…I already own both licenses.
Further thoughts?
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