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Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 10, 2020 at 3:21 am in reply to: Import didn't work! You might want to try reloading the page then try again #1266166
    cupupianist

    Dear Enfold,

    I’m very frustrated with this problem.
    I contacted my hosting many times via online chatting and they helped me a lot and fast, although the problem is not solved yet.
    I know maybe there is time difference between us (I’m in Asia and the Enfold moderator maybe in Europe/America) and you have many other clients to be helped which makes your response is very slow.
    Now I’m under pressure since I have to finish the website before 12/15. I’m very stressed right now.
    I already contacted Themeforest for give me refund for Enfold purchase, and I will change with other theme that might be more compatible with my WP. Themeforest will contact you as an Author for this. I hope your understanding and help.
    Thanks a lot for your helps so far.

    Best regards,

    Ricky Wang

    December 9, 2020 at 2:24 am in reply to: Import didn't work! You might want to try reloading the page then try again #1265898
    cupupianist

    Hi Ismael, I already contacted the hosting, and the helped me to change settings by adding coding:

    SecFilterEngine Off
    SecFilterSacnPost Off

    But I still can’t import the demo.

    December 7, 2020 at 4:23 pm in reply to: Import didn't work! You might want to try reloading the page then try again #1265510
    cupupianist

    You can log in to my hosting cPanel settings (I attached in private link)

    Then you can check the PHP settings.
    About import demo manually, I already tried the method in the link, and it was failed.

    Well, I’m very disappointed with this problem.
    Never expect it will be very complicated like this.
    If the problem still can’t solved, I want to ask for a refund.
    Coz I have to finish the website before 12/15

    Thank you

    December 6, 2020 at 6:19 pm in reply to: Import didn't work! You might want to try reloading the page then try again #1265296
    cupupianist

    Hi Rikard,

    I already contacted my hosting, and they helped me to change my php settings

    allow_url_fopen = YES
    allow_url_include = YES
    always_populate_raw_post_data = 0
    date.timezone = Asia/Jakarta
    disable_functions = symlink,shell_exec,exec,popen,system,dl,passthru,escapeshellarg,escapeshellcmd,show_source,pcntl_exec
    display_errors = YES
    error_reporting = E_ALL
    expose_php = YES
    file_uploads = YES
    include_path = .:/opt/alt/php72/usr/share/pear
    log_errors = NO
    mail.add_x_header = NO
    max_execution_time = 600s
    max_input_time = 600s
    max_input_vars = 5000
    memory_limit = 512 MB
    post_max_size = 128 MB
    session.auto_start = NO
    session.cookie_httponly = NO
    session.cookie_lifetime = 0
    session.cookie_secure = YES
    session.gc_maxlifetime = 1440
    session.save_path = /opt/alt/php72/var/lib/php/session
    session.use_strict_mode = YES
    short_open_tag = YES
    upload_max_filesize = 128M

    Please help me, I really need to make a website this month.
    Thank you

    Best regards,

    Ricky

    December 5, 2020 at 4:08 pm in reply to: HELP: Demo Import Failed #1265190
    cupupianist

    Hi Rikard, I’m the same person who posted the same problem here:

    Import didn't work! You might want to try reloading the page then try again

    I’m sorry I posted twice, coz I didn’t get fast response from my first post, then I posted again.

    You can neglect this post and please help me in the first post.
    Thank you
    Best Regards,

    Ricky

    December 5, 2020 at 5:10 am in reply to: Import didn't work! You might want to try reloading the page then try again #1265110
    cupupianist

    Hi Rikard, thanks for your response.
    I want to import “Photography Portfolio Demo” Theme.
    Yesterday I re-install my wordpress, but still can’t import the demo.
    I attached my temporary WordPress admin login and login URL.

    Thank you!

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Viewing 6 posts - 1 through 6 (of 6 total)