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I still have no solution to this. My hosting provider has told me that I must rely on the theme developer to help me resolve this issue. I just paid for extended support but I haven’t had any from someone in the organization. Can someone please help with this. My site has not worked correctly for many days now.
Thanks John,
Because of the potential harm with this plugin, I may pass on trying it. The site has lots of functions involved like WooCommerce, an interactive mapping component etc. so we could try fixing one issue and then wind up creating worse ones.
I’ll ask my senior tech what he thinks so I do appreciate the feedback and recommendation – he may feel comfortable and be familiar with it.
Again, thanks for the feedback here. The search continues…
FYI – I went ahead and removed the Advanced Layer Slider element from the home page and the improper display and scrolling issue for the entire page resolved and went away. This isn’t the fix so it does appear that the issue resides with a conflict with the theme and that element.
I need to have my client’s site online so this is why I did this. If you do place the element back in there, you’ll see the issue it creates. I’d like very much to get their slideshow back up and running without issue instead of the static image that is just a fix for now.
Thanks.
