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Hi Andy
this morning we received ne updates for contact form 7 and wpml. It seems like the issue we faced was related to these plugins….after the update everything is up running. We will come back if we face issues. Thanks so far.Hi Andy
I updated the theme and wordpress but now nothing works all data seem to be lost or at least the backend is not working correctly!! It doesn’t matter if I open a post, portfolio entry or any other page what we created in advance. The page builder does not show up in the backend and the content can’t be edited. Any time we update the theme we face issues afterwards?? That sucks.
Hope you can help out.
BRHi Josue,
sorry for the late reply. My problem is solved and it was not related to your theme. At the end I followed your proposal (standard wordpress). It was a mistake in the defined standards of the provider. The setup the account new and everything worked out.
Thank you for your help!!Hey
I don´t think that s the case. Contacted our host already as previously mentioned. Furthermore we are running about 20 wp pages on that server all of them contain a contact form. All of them work.
As I questioned already the only exception is that in this case the domain linking towards the site is included as an external domain via domain record??
So from our point of view this issue is to the theme.
regards,
oliverchecked it with CF 7, at least the sender gets an information that it does not work
reply of CF 7: Die Nachricht konnte nicht gesendet werden. Bitte versuchen Sie es noch einmal zu einem späteren Zeitpunkt oder informieren Sie den Administrator der Webseite.
means: it did not work contact the admin…
What could be the reason for that?
Hi yigit
in our case the domain is an external domain which is included with a domain record. Can this cause the issue?Our host is not the problem, all rights are set correctly and all scripts are running properly. All other sites work perfect on the same server.
Please advice.Hi Josue,
Thanks for your reply. Ok we hope that WPML will probably solve this issue within this week.
Nevertheless we checked it by deactivating the WPML tool and you are right, afterwards we are able to select the categories.
But the problem was already there with former revisions of WPML and wordpress 3.8 in combination with your theme. For our customer the multi language site is mandatory as they act worldwide. Therefore we actually decided to use your theme where it was mentioned that it works and is tested with WPML.
Would be great to find a solution. We wait for the update of the WPML plugin.
Regards OliverIn our case It is related to the WPML plugin! If we deactivate it, the avia layout architect shows up! If it is activated the advanced layout editor does not show up the content.
Please get this issue solved asap, as the WPML is a key feature of your theme and was or is buying argument.
cheersUpdate: Just figured out WPML did not update their plugin! Version 3.1.5 will be updated in the upcoming week they say. So far there is only a beta available.
Hi Peter, so I tried and followed exactly your recommendations but the result is still the same. It is not possible for us to select the portfolio categories!!
– downloaded the latest version again
– uploaded the theme folder and assured that all files are overwritten
Please advise what else can be done.
Thank you Oliver
