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Viewing 7 posts - 1 through 7 (of 7 total)

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January 23, 2017 at 2:16 am in reply to: Avia page builder and WP visual editor / text editor not working #737065

CleanFuture
Participant

I have deactivated all plugins and re-re-uploaded Enfold but nothing changed!
Please escalate support level, the problem remains.

January 16, 2017 at 6:36 am in reply to: Avia page builder and WP visual editor / text editor not working #733894

CleanFuture
Participant

Done, the .htaccess file is on pastebin.com.

January 12, 2017 at 12:23 am in reply to: Avia page builder and WP visual editor / text editor not working #732395

CleanFuture
Participant

FTP access credentials are in private content.
Issue happened in late December with WP 4.7.1

January 11, 2017 at 8:49 am in reply to: Avia page builder and WP visual editor / text editor not working #731938

CleanFuture
Participant

Enfold has been installed under another name “Enfold2” with a fully clean setup and the problem still exists so I think this is a compatibility issue between Enfold and the newest WP release.

Please escalate support to a higher level. My login credentials are in the private content – please investigate as Enfold has been reinstalled and the problem still exists.

January 5, 2017 at 8:24 am in reply to: Word Press 4.7 #729784

CleanFuture
Participant

I’ve already provide another login and verified the credentials work. Please try again as I don’t understand why you’re not able to login.

January 5, 2017 at 4:20 am in reply to: Word Press 4.7 #729707

CleanFuture
Participant

Please advise status, I’m still waiting after establishing temporary WP credentials.

January 2, 2017 at 5:20 pm in reply to: Word Press 4.7 #728694

CleanFuture
Participant

I cannot edit or add text in either the Avia page builder or the WP visual editor or text editor. In both the default WordPress or using the Advanced Layout Editor I cannot type or paste text. When I go to edit or create with the text block, there isn’t anything visible. I can highlight the text in the box but it won’t show up visibly. I click over to the text editor and I can see the text the first time. If I go back to the visual editor (which now won’t even show the area to type text) and go back to the text editor, the text isn’t visible there either.
I’ve tried deactivating plugins and that does not resolve.
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Viewing 7 posts - 1 through 7 (of 7 total)