Hi, so, do you think that is causing the issue?

In that case, do you know in which file is that code inserted?
I haven´t done it. I guess my client did it.
But I´ll have to fix it. :)

Thanks!

• This reply was modified 4 years, 8 months ago by cipriana.

Hi, I put ftp credentials.
Server has changed Max_input_time to 60 already.
Thanks!

I´ve done all that. The problem remains.
An email has arrived to me saying this:
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with your theme, Enfold.

I continue in private content.
Thanks

• This reply was modified 4 years, 8 months ago by cipriana.

Hi, sorry, I don´t know what you mean.

I´ve activated dubug mode and I´ve copied all the shortcoes information to a new page I´ve opened.
And now I don´t know what should I expect. I can´t change to Advanced Layout Builder.
I send you a screenshot.
thanks!

Hi Rikard,
sorry, I don´t understand you. What do you mean by “in private”?
Could you explain a little more?
Thanks!!

Hi, thanks, I´ve succeeded, only that now sliders get out of the box and when I go inside the administration panel of a page, the panel doesn´t load, it keeps thinking.
I send a screenshot.
thanks!!

Ok, thanks!

Ok, thanks!

yes, thanks!

Hi Mike! thanks for all your explanations!
Unfortunately it didn´t work. I did it twice from the host files manager but the web turned blank after the change. I´ve turned back to the old enfold and left the enfold-new there, just in case you want to take a look.

By the way, you´ve been put in white list by my host provider. Could you test you can access now?

thanks!

• This reply was modified 6 years ago by cipriana.

Oh, please could you give me your ip address so my host can put you on white list? Thanks!

It´s funny because one article says WordPress doesn´t need any security plugin and the other article talks about the most common spam to be encountered in wordpress.
On the other hand I have Akismet installed. And my problem is not with comments but with spam coming through Enfold contact form.
It´s tue that this problem happens only in one web and I have several webs with your contact form installed.

It´s strange.

Thanks anyway.

Thanks so much!!

thank you but in mobile it is not good.
I had to go back to version 4.2 since it was good in desktop but not in mobiles and my client was a little nervous.

Thanks!

• This reply was modified 6 years, 5 months ago by cipriana.

Hi, help please!!, I have done what you told me and now there are things wrong in my web. Some things are now shown.
I need to go back to enfold 4.2.2 Could you sen me that please??