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Hi Rikard
Thank you very much for your assistance with my problem.
We did clear all the cache and it turns out the plugins were the cause of the issues. There were 3 different ones all making issues with the graphics.
Case closed, thanks again
Paul
Hi Rikard,
If i moved the theme to a backup folder in the themes folder , ie enfold-backup, and upload the new to a folder named enfold, would i be able to rename to get back to how it was before the update, if it fails?
Hi Rikard,
Thanks for the help. Just want to check that updating the theme wont affect any of the sites pages or layout.
Hi Basilis
On my device it still does not work and I went to settings safari and cleared internet history. I even tried rebooting the phone too. I then tried an iphone 5 and had the same thing happen.
I have asked friends to test it on their iphones or apple devices and they don’t have any problem so your fix has worked for some devices. I just cant figure out why not on the 2 devices I have tested. Any ideas?
Thanks for the response and suggested edits. They have worked on the IPad2 which is progress but it still doesn’t work on the Iphone6 and 7. Please could you have another look at this.
Hi Basilis
The problem exists on Apple devices with the Safari browser. So far i have tested on an Ipad 2, iphone 6 and iphone 7 and keep getting the same problem.
The problem is that only on the home/landing page (www.vukafloors.co.za) the menu does not scroll. For example if you open the menu and select the Products menu option which has many categories and the menu now stretches below the screen you can not scroll/slide the menu. For all other pages on the website the menu scroll does work which is odd.
We have tried phone simulator websites which suggest it works but in reality on the actual Apple devices tested as above it does not.
Please assist.
