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i just contacted codeable.io i saw someone said they are good on a post on your forum, do you recommend me trying to have them fix this? i also copied them to this thread to see what we have been discussing.
I even purchased “support” for like $45.00 and thats the only way i found this forum, im not sure what the $45.00 was for though? maybe i have an up level of support im not using?
and lastly if i preview my existing theme the cart icon works.. but live it doesnt, same as enfold inactive theme preview, it all works there too.. you say needs theme update but maybe this isnt so? only thing i did was update wp and update woocommerce to be able to function with a new paypal plugin. you would happen to have anyone that i can consult with to do this for me and troubleshoot this? i have zero web guys as of now and this is over my head,
ok thank you. i do have an account and when logged in i do have an enfold product that only gives me the option to “download” from this page https://themeforest.net/downloads
it says “enfold – response – multi purpose theme” (regular license) (6 months support remaining) DOWNLOAD. there is no other options for it, it doesn’t show license key or api key or anything .. is this the correct theme? i would ss you what i see but i dont know how to load ss in this chat.
also in my wp themes page i shows a “glass paint” theme that is active, and then the next theme next to it that is inactive is “enfold” . if i do a preview of it, it shows the site but with wrong color text and an enfold logo instead of the glass paint logo and some functions dont work.. if i did indeed over write my “glass paint” theme with this enfold one, i asume it would look like the preview i see when previewing the enfold inactive theme?
also i cant find my theme on my dashboard in theme forest , how do i find this theme and purchase an update? i notice there is a theme update option in wp but its asking for api key, but i cant find that anywhere on themeforest
thanks Mike, i cant find anything to do with staging in my host gator cpanel software section or any section in there. if i was to do the update without this, and it messed up the site, how can i roll back to the original theme i have now? and would the site work again if i did that?
Ok thank you for the response!:) but my theme was customized by the web guy who used it like 7 years ago, if i update the theme wont that over write the custom parts of the code they implemented and make the site not work? that is the issue i think im up against . the enfold theme he customized is version 4.0.2
hello yes, and i just provided it in the private field, , i got no responses on it in the forum its been posted for 15 hours. im told i need to update the theme but the theme was customized so i dont think i can simply update it? please let me know
