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Hi Victoria,
I’m confused? I have mentioned I’m not a designer or a web guru. I have an FTP set up on my computer via windows 10 FTP, but I’m on a private router wifi network at my university, so you won’t be able to access it. I don’t use a third-party FTP. I’m struggling to understand why this is such an issue for this WordPress site and or, why I need to upload the enfold theme via FTP? I’m so frustrated right now!! I hate paying for a product and it doesn’t do what is promised.
As I mentioned in my first post. I have tried everything and have had similar with different error messages. So does that mean it’s an Enfold issue, WordPress issue or a Kriesi issue? I feel I’ve wasted good money buying this theme for my partner and now it won’t work. Her site has been down now due to this for a week. That’s significant revenue lost!! Where can I get a refund from Envato as I’ve had enough of this with no answers from anyone? Where are the Kriesi support staff?? Who am I actually talking to here?
Hi Guenni007,
Thanks mate, I appreciate the endeavor. I should have explained, I did look through quite a lot of discussion threads on this page, some of them you have been involved in, and mentioned the above. I have tried several options to load the file and looked at my hosting provider to see if it was PHP version issue. So far no answers, could be a host space issue and I might need to request more space, but that seems unlikely as I can upload other themes.
I wanted to avoid the FTP thing as I’m not an advanced web developer and it all sounded very complicated just to load a theme to wordpress that essentially should load easily according to the developers own info.
Hi Guenni007,
Mate I know what I’m looking at. You can download all enfold as a zip, or you can download the WordPress uninstallable zip only. I downloaded both! Neither will upload and I then extracted the zip out of the full enfold and tried that.
I’m not sure why I need to install an FTP just to install a theme when I’ve done it to my own wordpress site from the same location and all worked fine. Is it a hosting issue as my host is different to my partners host?Hi Victoria,
Done, do you also need envato market purchase code?
I have been able to load wordpress themes like elementor hello and add the elementor plugin but just seems that enfold will not upload.
I keep getting the errors like this one:
Could not copy file. /home/podiatr1/public_html/wp-content/themes/enfold/lang/cs_CZ.poTheme installation failed.
