That’s what I did, and it worked!
Thank you so much!!!
This is a blog that belongs to a university. The IT department has all the permissions and I’m asking them to give some to be able to upload the update of the theme…
I’ll try to reinstall the last version, but I don’t have access to ftp or c-panel … I’m asking for permissions to upload files bigger than 25Mb in order to try to reinstall it from the backend of WordPress…
According to my wordpress the theme is updated.
I thought the problem might be in the template because it was generated when we changed the theme. I’m not sure if it happend just when we changed it, but it’s clear that we didn’t have any problem before changing the theme.
Now it takes around 5 minutes to load, but at the end it loads.
I am trying to contact the technicians who have access to the server to tell me if the problem is there.