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Found the issue and it was a coding error in some customizations I had made to single-event.php.
After more testing, it appears that the code you referenced prevents the display of the ticket panel if it’s position is set to “Below the Event Description” in The Events Calendar settings. Each of the other ticket panel positions seem to function fine. Any idea why this might be occurring?
Thanks!
Perfect! Thanks for the response…
I don’t believe there is any need to provide admin access. To reproduce this issue, do the following:
- install The Events Calendar, the Enfold theme and a child theme
- attempt to override any of The Events Calendar templates in the /wp-content/themes/enfold/config-events-calendar/views directory by doing either of the following:
- placing the file in the same directory in the child theme (e.g., /wp-content/themes/child-theme/confg-events-calendar/views; this is the standard WordPress way to override a parent theme file in a child theme))
- placing the file in the /wp-content/themes/child-theme/tribe-events/ (this is the standard The Events Calendar way to override a The Events Calendar template file in a theme)
Neither of these will work.
As I said, I have another WordPress installation using The Events Calendar and a child theme where using the second method (placing the file in the /wp-content/themes/child-theme/tribe-events/) functions perfectly fine.
For your reference, The Events Calendar provides a guide to their method of overriding template files here: https://theeventscalendar.com/knowledgebase/themers-guide/
In my testing of a child theme there doesn’t appear to be anyway to override The Events Calendar templates. I have tried the following:
- using the standard The Events Calendar template locations (e.g., /themes/child-theme/tribe-events/…)
- using the Enfold template locations (e.g., /themes/child-theme/config-events-calendar)
Neither of these work.
I have successfully overridden The Events Calendar templates via a child theme with another theme as the parent, so I don’t believe this is an issue with The Events Calendar.
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