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Viewing 30 posts - 1 through 30 (of 65 total)
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  • Hi Mike,

    Awesome support, thanks a lot! It works fine :-)
    You can close this topic.

    Regards,
    Bernd

    Hi Rikard,

    Browser dev tools > Console

    Regards,
    Bernd

    in reply to: “Saving didnt work” error after updating to 7.1.4 #1495782

    Hi Rikard,

    Thanks, it works :-)

    But do we have to insert this code snippet into each of our more than 250 WordPress websites with enfold…? Or is this planned for the next enfold update?

    Regards,
    Bernd

    Hi,

    The only difference I see, is, you moved the code from the end to the beginning of the functions.php. The error still occurs:
    Uncaught Error: Syntax error, unrecognized expression: a[href*=#]:not([href=#])

    And on mobile devices using Safari, the anchor with the H2 still disappears under the fixed header.

    Regards,
    Bernd

    Hi Rikard,

    Thanks. The script was copied in functions.php of the child theme, line 84.

    Regards,
    Bernd

    Yes, I copied the whole script. I also temporarily disabled caching and JS compression, but the error still occurs.

    Regards,
    Bernd

    • This reply was modified 1 week ago by Bernd.
    in reply to: “Saving didnt work” error after updating to 7.1.4 #1495734

    Okay, not recommended, but suggested ;-) If no caching plugin is installed, the Enfold theme displays the following message in the Performance tab:

    We couldn’t detect any active caching plugin. It is recommended to use one to speed up your site. Here are a few suggestions:

    No matter what I do, when the Super Cache plugin is active, I can’t save the theme. The following error occurs:

    AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined function get_blog_option() in /var/www/vhosts/xxxxxxxxxxxx.xx/wordpresstest.xxxxxxxxxxxx.xx/wp-content/plugins/wp-super-cache/wp-cache-phase2.php:820\nStack trace:\n#0 /var/www/vhosts/xxxxxxxxxxxx.xx/wordpresstest.xxxxxxxxxxxx.xx/wp-content/plugins/wp-super-cache/wp-cache-phase2.php(3079): get_supercache_dir()\n#1 /var/www/vhosts/xxxxxxxxxxxx.xx/wordpresstest.xxxxxxxxxxxx.xx/wp-content/themes/enfold/includes/config-enfold/functions-framework.php(215): wp_cache_clear_cache()\n#2 /var/www/vhosts/xxxxxxxxxxxx.xx/wordpresstest.xxxxxxxxxxxx.xx/wp-includes/class-wp-hook.php(341): avia_force_clear_caches()\n#3 /var/www/vhosts/xxxxxxxxxxxx.xx/wordpresstest.xxxxxxxxxxxx.xx/wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters()\n#4 /var/www/vhosts/xxxxxxxxxxxx.xx/wordpresstest.xxxxxxxxxxxx.xx/wp-includes/plugin.php(522): WP_Hook->do_action()\n#5 /var/www/vhosts/xxxxxxxxxxxx.xx/wordpresstest.xxxxxxxxxxxx.xx/wp-content/themes/enfold/framewo...', referer: https://wordpresstest.xxxxxxxxxxxx.xx/wp-admin/admin.php?page=avia

    I understand that the error is related to the super cache plugin. But when I reset the theme from 7.1.4 to 7.1.3, everything works fine. To me, it looks like a combination error between Enfold 7.1.4 and the super cache plugin.

    Regards,
    Bernd

    • This reply was modified 1 week ago by Bernd.
    • This reply was modified 1 week ago by Bernd.
    in reply to: “Saving didnt work” error after updating to 7.1.4 #1495719

    Hey Rikard

    I reset the super cache plugin from 3.0.3 to 3.0.2, 3.0.1, and finally to 3.0.0. However, the problem still persists.

    If I deactivate the plugin, the problem is solved. But as far as I remember, the super cache plugin is one of the cache plugins the enfold theme recommend? We have installed it on almost all of our WordPress websites – except for those with WP-Rocket.

    Regards,
    Bernd

    in reply to: WordPress toolkit Plesk extension: Automatic update error #1489593

    Hi Rikard,

    Sorry for my late reply. I found this article in the knowledgebase from Plesk: https://www.plesk.com/kb/support/paid-theme-plugin-can-not-be-updated-in-wp-toolkit-in-plesk-error-no-themes-updated/.

    Currently, WP Toolkit can update only non-paid plugins and themes. Paid themes and plugins should be updated manually directly in the WordPress Admin dashboard.

    So the problem is related to WordPress Toolkit. You can close this topic.

    Regards,
    Bernd

    in reply to: Missing “header-scrolled” class under mobile #1473363

    Hi Guenni007

    Thank you very much for your quick reply. It works :-)
    You can close this topic.

    Best regards
    Bernd

    in reply to: Googlemap does not load #1468657

    Hi Ismael,

    Sorry for my late reply. I tried activating delayed JS execution in WP-Rocket while disabling the Enfold > Performance > File Compression settings. But whitout success. It only works, if the delayed JS execution in WP-Rocket is disabled. But that’s ok for me.

    You can close this topic.

    Regards,
    Bernd

    in reply to: Googlemap does not load #1468524

    Hi Rikard,

    It works if you’re logged in under Firefox or Chrome. But today I experimented with the delayed JS execution. The Googlemap now works :-) Also if you’re logged out. But only because I disabled delayed JS execution. With enabled delayed JS execution and many JS exceptions it won’t work.

    Perhabs you know the required JS exceptions for the enabled delayed JS execution?
    Otherwise you can close this topic :-)

    Regards,
    Bernd

    in reply to: Googlemap does not load #1468405

    Hi Ismael,

    No, I use the Googlemap element from the enfold editor, but with a placeholder image. Test page in private content.

    Regards,
    Bernd

    in reply to: Missing lightbox #1446816

    Hi Ismael,

    Thanks for your support. I am sorry… I’ve completely overlooked this :-)
    You can close this topic.

    Regards,
    Bernd

    • This reply was modified 1 year, 9 months ago by Bernd.
    in reply to: GTranslate no longer works in the mobile menu #1437454

    Hi Mike

    Thanks! You can close this topic.

    Regards,
    Bernd

    in reply to: Strange problem with empty code-block #1433195

    Hi,

    I know, that scripts in a text or code block could break the builder. But the iframe-code is correct, also a tested script. I am not a newbie… ;-) Both things works on many of our other client-websites with enfold.

    Anyway… The problem is solved ;-) I found out that in combination with the theme Enfold and the plugin wp-Typography causes the problem and removes any custom HTML code or scripts from the source code. Use the css-class “donotseparate” in the code block element and everything is fine :-)

    This topic can be closed.

    Regards
    Bernd

    in reply to: Align Menu on the bottom of header instead of center #1432139

    Hi Guenni007
    Thanks a lot. This works :-)
    This topic can be closed.
    Regards
    Bernd

    in reply to: Align Menu on the bottom of header instead of center #1432138

    Hi Nikko
    Yes, but that’s not what I was looking for ;-)
    Regards
    Bernd

    in reply to: Cookie issue after Enfold update with WooCommerce #1431980

    Hi Mike
    Sorry for my late reply. I figured out the problem in the delayed execution of javascripts in WP-Rocket. With an exception for the JS /dynamic_avia/avia-head-scripts-(.*).js it works now perfectly :-)
    You can close this topic.
    Regards
    Bernd

    • This reply was modified 2 years, 1 month ago by Bernd.
    in reply to: Invalid reCAPTCHA form submitted #1412342

    Hi Mike,

    Sorry for my late reply. It’s a strange problem, because the deactivation of WP-Rocket’s deferred JS doesn’t helped always..

    Unfortunately, we haven’t been able to solve the problem yet and our customer doesn’t want higher support costs. In this case we switch to the Contact Form 7 plugin. You can close this topic.

    Regards,
    Bernd

    in reply to: Invalid reCAPTCHA form submitted #1411393

    Hi Mike

    I don’t think so. Because with the older Enfold 5.3 and WP-Rocket it works without any problems. And with the exception for Google reCaptcha in WP-Rocket’s deferred javascript execution the recaptcha works fine. But the form will not be submitted.

    So there must be something new in the contact form since Enfold 5.3.

    I tried it without any captcha and also then it won’t send the form :-(

    Regards,
    Bernd

    • This reply was modified 2 years, 8 months ago by Bernd.
    in reply to: Invalid reCAPTCHA form submitted #1411364

    Hi Mike

    It looks like a combination error of WP-Rocket and Enfold. On another site with WP-Rocket and the older Enfold 5.3, the contact form worked fine (with reCaptcha v3). As soon as I updated Enfold to 5.6.2, the contact form no longer works there either…

    I made a small contact form with only three required fields for testing: Name, surname and email. Link in private content.

    An exception for Google reCaptcha in WP-Rocket’s deferred javascript execution is active. Additionally I deactivated the caching of the test page. With this exception the error “Invalid reCAPTCHA form submitted. The form could not be submitted. Please refresh the page and try again.” won’t appear, the form closes after sending, but without a success-message.

    The form works on Microsoft Edge! But not under Chrome, Safari and Firefox.

    Regards,
    Bernd

    • This reply was modified 2 years, 8 months ago by Bernd.
    in reply to: Invalid reCAPTCHA form submitted #1411280

    Hi Mike
    We’re using Captcha v3 (with v2 failback) and PHP v8.1.2.
    The suggested solution from the other user doesn’t work :-(
    Regards
    Bernd

    Ok, thanks. You can close this topic.
    Regards
    Bernd

    Hi Nikko
    Thanks. Do you still need the clone? Otherwise I would delete it.
    Regards
    Bernd

    Hi Nikko
    Any news?
    Regards
    Bernd

    Hi Nikko
    Sorry, there’s a misunderstanding… As you wrote earlier in this topic, there are some unclosed div-tags. So this istn’t a css problem ;-) There is an issue with the Theme in combination with the eventscalendar pro plugin, which should be solved. If you switch the theme, you will see, that the footer on the serial-event page is ok.
    Regards,
    Bernd

    Hi Nikko
    Thanks! I made a clone. See login in private content.
    Regards
    Bernd

    in reply to: Move search to meta-bar #1377197

    Hi Rikard,

    As I already wrote in my last answer, you can close this topic ;-)

    Best regards,
    Bernd

    in reply to: Move search to meta-bar #1377081

    Hi Ismael

    Thanks a lot! Now it works :-)
    You can close this topic.

    Regards and happy holidays
    Bernd

Viewing 30 posts - 1 through 30 (of 65 total)