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I get that that fixes the issue but it seems like the theme has design flaw in this regard. For all other post types, you can choose where sidebar goes and as long as you choose right (including shop overview page), those show up after content. But because for some reason, Enfold display single product
1. pictures on top left
2. then sidebar on lower left
3. then content on right…It’s causing this issue on mobile view where sidebar shows up between pictures & content.
This should be fixed where we can choose where slider goes or make it same as shop overview, as putting sidebar on right would simply resolve this issue.I hope you guys can update & fix this issue instead of forcing us to create ‘2nd content for mobile view’ only… I have over 200 products and that’s a lot of man hour just to update those….
Not really. I did enable debug mode but it really wont’ do much because there is no custom code or shortcode I’m using on this page
It’s all enfold provided options….
Is there a way to see what might be causing the issue beside randomly taking apart codes?
Thanks.It is under development but all security settings were live, which causes everyone to be blocked out if turned off since it changes htaccess and rejects wp-login.php access for security reasons.
So the issue at least for me so far… is
Whenever i put horizontal line or white space outside of color section (between them), it causes this error. Very weird. but once i put them inside of the color section, it works. for now, I’ll keep this open for couple days until i test remaining site and I’ll close the ticket. you dont’ need to respond to this unless I find another issue.
Thanks, at least we did find the issue. just took a bit longer than I hoped.
Actually seo plugin thing only applied to one of the pages.
And I also realized that once you use color section, everything except for fullwidth sub menu must be in color section in order for it to work… interesting..WTF guys… you should never deactivate all plugin and leave it as it is. It’s ok to test but you need to put it back!!! it’s like basic! Unless we talked about it first. I have few security plugins that disables password which makes it extra work for me to get it back, just like now!!!
I wasted 30 min for this stuipd thing because you didn’t communicate!!!
Anyway, I did find the issue, your theme has compatibility issue with ‘Yoast SEO’.
As you know Yoast SEO is one of the most popular plugin for SEO which is important for any sites.
1. Can you find out what the issue is and fix it?
or…
2. Do you recommend another SEO plugin that you know is as good that works with enfold?
I tried putting icons/ text boxes inside of color section, outside, grid row, by itself with 1/3 boxes without color section OR grid rows.
NONE of these worked. HELP!!! This is becoming ridiculous process where I’m waiting on you to help with something that should be standard with often 2+ days of wait time each.
You have access to above url admin account within this thread also. Please give me a workaround that works at least so that I can make the website. Or tell me that Enfold cannot do responsive for random things so that i can give up and go get refund.
Thank you.
Is it possible to add ‘wrap_all’ code to fix if that’s what’s making it responsive?
How do I access code section? I was looking for that before but cannot find option to enable coding part within post edit page.
Just looking at one of the page.
I got1. color section (with bunch of stuff)
2. color section (with icons in 3 columns)
3. Grid row (with icons in 3 columns)
4. Color section (with 1/4 left empty, 3/4 text box)on same page.
1~2 works well with responsive BUT 3~4 does NOT work responsive…..I found it a bit random too.. so I’m back. And thanks for fast response this time.
Here are my findings…
Responsive (I test by shrinking window to narrow window) DOES NOT WORK
– When color section is at the very top
– using full width sub-menusBUT THEN
– some pages with color section at the top works.
– On certain pages with multiple color sections, I find that some of them works and others don’t.So it seems to be really random… Can you guys look into this and maybe see if there’s some bug preventing it? Or if it is certain layout or elements, list that element so that we know to avoid it? Although, everything technically should be responsive, right?
Ok, I found the bug. If you use color section at the start of the page, entire page lose it’s responsiveness.
But if you put either text box or separator or anything on top then put color section like you’d normally do, page stays responsive.
There’s some error somewhere causing this i’m assuming. but at least I found the issue and workaround while you guys fix it.I’m very impressed and happy with this theme…
Not so much with support though… very slow and doesn’t seem to be able to figure things out… instead you said something about my settings when my entire setting on test site was imported from your demo.Anyway, I hope you can figure this out and fix it. either way, I’ll be using this theme using the new fix I found for now.
Thanks.No need to respond to this further. I’m unsubscribing as my issue has been resolved.
Nothing special really. This is what I understand from testing theme and talking to you guys here.
1. Color section is what makes Parallex view with background and etc.
2. However, color section is NOT mobile friendly. You can put general text on it which will be fine on mobile… but
3. If you put 3~4 buttons on color section, it will NOT be stacked way responsible theme normally does instead, it’ll just squeeze side by side, making it not readable.
Is this correct understanding of the theme?
A. If so, are you guys planning to or Possible to make it so color section’s buttons have as much responsive as non-color sections?
B. Or do you recommend not using color section if we care about mobile responsive view?http://carm.completemedicalservices.com/ <-here’s simple example of that, top of the page has 3 simple icon box that won’t stack on mobile view. If I get rid of color section, it will stack. (But obviously without any fancy effect ONLY color section can provide.
I figured out the issue, There’s a bug in your color section. Whenever you use ANY color section, responsive view (smaller view) does NOT automatically stack side by side items top to bottom.
I really hope you guys can fix this because this prevents using any color section anywhere if you want any mobile users through responsive!!!
Well, I didn’t set any of those. I barely changed settings after your demo import. I think your demo template is having an issue. also, when i tried to import wedding template, it would not import any images… maybe those are outdated a bit?
If I have to recreate all of them to make it work, at least it’s a solution.
Andy, I have temporarily disabled clef for you guys. Please get in using id & pw provided.
Thank you.
I just remembered, in order for me to give you admin access, I actually need you to get CLEF. You should got an email with ID & another one for clef. It’s a simple app on your phone to securely login, I’m sure you already know. So there’s no point of sending you pw which I’ll include below anyway.
So #5 is the issue and
Second issue: http://carm.completemedicalservices.com/c-arms/ on this page at the bottom where it’s darkened video with phrase: Watch ZEN-7000 Product Video to Discover Value & Quality! is supposed to be white. I tried to change color and nothing is working. I think something is wrong here too…
Thank you.
Let me know if you have any issue with clef? I cannot disable clef because if I do, I lose access to the site since all PW has been disabled for all admin accounts.
