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  • in reply to: Compatibility with Total Donations plugin #653945

    Hey Josue,
    Thanks for checking in. I have checked on all the default themes and everything seems to work fine on the other themes. I am able to input name and able to use the date dropdown on the experation/CVC in the other themes. So the plugin seems to work fine. It looks like it’s something specific about the Enfold theme that is causing the problem. I have not changed anything from the original there (not added any extra code)

    in reply to: Compatibility with Total Donations plugin #649761

    Yes, play around however you need back there. You can deactivate any plugins you need. Alan

    in reply to: Compatibility with Total Donations plugin #649758

    Here you go. Thanks again!

    in reply to: Compatibility with Total Donations plugin #649213

    By the way, I’ve tried it on multiple computers trying to rule out a computer specific issue and I am also NOT able to use the name or credit card fields on other computers as well.

    in reply to: Compatibility with Total Donations plugin #649208

    Thank you so much for helping me figure this out Josue!

    in reply to: Compatibility with Total Donations plugin #649178

    you were able to input your name in the authorize. net field at the bottom? Everything looks fine on the page, but I can’t actually add info to either the name field or the drop down for the date on the credit card. I CAN add info to the credit card field. The plugin works fine when I switch themes to any other theme,but when I activate enfold, it blocks it.
    sample image of location that I need help with

    in reply to: Compatibility with Total Donations plugin #648592

    I am having a problem here as well. This plugin works fine with other themes, but not with Enfold. I love this theme, so it would be wonderful if we could get it to work. The plugin loads fine, but when I go to use authorize.net or stripe, the name fields and the date fields are not usable. I can’t add any text to the name or select a date on the drop down options. Take a look:

    If there is something I can do to fix this, I would appreciate it. I am not a tech. Thanks. Alan

    in reply to: Disable mobile view enfold #520425

    Ok. I think i figured it out. I found a setting in jetpack that allowed me to disable mobile site. Is that all I have to do? It seemed that the mobile site was the default view and had to select the full site view. So will the full site be the ONLY view? Thanks. Alan

Viewing 8 posts - 1 through 8 (of 8 total)