Hi again,

I think the problem was caused by the following line in wp-config.php:
define(‘WP_TEMP_DIR’,dirname(__FILE__).’/wp-content/uploads’);
Commenting that line out and restoring the theme files (I think you made some changes here) things are now working as they should (I was getting an error if I switched to a child Enfold theme).

Please could you still provide details of changes you made in case there is anything I’ve missed?

Thanks for all your help with this.

Nick

Hi Ismael,

Thanks.

I did specify the folder previously. I’ve added it to the ‘private content’ section again. I’ve also updated the SFTP credentials.

Thanks,

Nick

Hi Ismael,

I’ve tried disabling the compression already but the files are still not being generated and there isn’t an error displayed.

What kind of access do you need. Do you need full administrator access?

Thanks,

Nick

Hi Victoria,

Thanks for coming back to me.

PHP 7.3.11 is running. The site is on a remote server.

Cheers,

Nick

Hi Ismael,

Thanks for your reply. With debugging enabled I receive the following error (but only when I save the Enfold settings):

Warning: file_get_contents(/home/domains/vol1/786/2712786/user/htdocs/_new/wp-content/uploads/dynamic_avia/enfold.css): failed to open stream: No such file or directory in /home/domains/vol1/786/2712786/user/htdocs/_new/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 367

Does that help? I was expecting an error when trying to create the file as well.

Thanks,

Nick