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Ismael, Günter,
The issue has been resolved, and it appears that the errors were generated by another site using the Enfold theme on our VPS. Therefore, we simply needed to apply your fixes to both sites simultaneously.
Thank you for your support.
Our MySQL variable max_allowed_packet is (25165824, 24 MB) now.
And we still have an error:WordPress database error Got a packet bigger than ‘max_allowed_packet’ bytes for query UPDATE
wp_optionsSEToption_value= ‘a:235194:{s:66:\\”avia-head-scripts-32fc962d86c8c821d2897b306f60ddc0—60391e14520f6\\”;s:21:\\”error-generating-file\\”;s:66:\\”avia-head-scripts-32fc962d86c8c821d2897b306f60ddc0—60391e38b54f4\\”;s:21:\\”error-generating-file\\”Hello
We don’t have an access to the configuration of our database service and we already asked our your hosting provider to increase the value of the max_allowed_packet. It is now at maximum allowed size for our account and the issue doesn’t gone.
If I am not mistaken, this should not happen if the compression option is disabled because the theme will neither update nor generate the avia-head-script. It’s quite odd that the issue still occurs even when the compression options are disabled.
We have been struggling with these errors for weeks, and I hope you understand that this situation shouldn’t last forever.
You can also add this code in the functions.php file to delete the database entry:
function ava_delete_head_scripts_option() {Done, doesn’t help
Thank you for your reply, Günter, but the result is the same.
MySQL returned an empty result set (i.e. zero rows). (Query took 0.0008 seconds.)
SELECT * FROM wp_options WHERE option_name like ‘%avia-head-script%’;Hello
Thank you, but there is no matches even if I search for “avia_head”.
And we still have an error almost every minuteOK, I’ll try.
Could you please tell me where I can find the avia_head_scripts in the WordPress database to delete them?Hello, Ismael
No, current settings are “Disable – no file merging and compression” both for CSS and JS.
Moreover, as I mentioned above, we have also tried all possible settings for Merging and Compression, and we still have the error.
We also tried disabling WP Rocket and applied the PHP snippets mentioned above, but nothing has helped.
Hi aribann,
Thanks, well the issue of using other forms is that we have over 60 specific forms in the website, so a solution for the enfold forms would be best.
I only enabled the recapcha in theme settings, verified and did not enable recapcha on the forms because there is no option to set “hide recapcha” Guess this wont work?How can I reacu Kriesi support?
