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Hi Mike,
Thanks for all your help. I’m totally lost here – I’ve placed a backup of the website on another domain for test purposes and tried to first update WP to 5.0. I first disabled almost all plugins and then updated to 5.0, but again the 500 error. In CPanel I don’t see any resource problems and set the php memory to max. So I doesn’t seem to have to do with the hosting plan (as I also updated many other website to 5.0 on the same plan).
What else can I try to make it work? Do you have any idea?
Thanks,
Paul
Hi Mike,
I didn’t manage to login anymore, so I’ve replaced the whole site with a backup. I tried to update to theme myself (installing Enfold via FTP), but when I changed themes (to the new one), the website styling was gone. I’ve imported the theme settings, but that didn’t help.
I’ve replaced the website again with a backup, so basically we are back to the old Enfold theme. Could you please update the theme again see I you can update WP afterwards? And can you tell me how you updated the Enfold theme? Thanks Mike.
Best regards,
Paul
HI Mike,
Thank you. How did you manage to update the theme? I noticed that it worked and updated WordPress to WP 5.0, but now the wp-admin receives an error and can’t login anymore.
Could you please check again? Thanks
Best,
Paul
..I tried updating the theme again, but still 500 error on the entire website.Please help out as I can’t update the theme anymore and I don’t want to build a new website!
Regards,
PaulHi,
I’ve degraded to php 7.0 and the website is working well again. But I’m still afraid to update the theme, as I get 500 errors all the time when I update.
could you please help out?
Thanks!
Paul
Hi Nikko,
That didn’t work either.
I’ve placed a backup of the website on another domain to test it. In the private content you’ll find all the credentials. I don’t get a 500 error, but the website is not showing, only the header. When I update the theme (I already tried it), I get the 500 error again. I don’t know what to do now, because even with a backup I can’t get the website working again!
What I did:
– upgraded to php 7.2
– disabled all pluginsPlease check what is wrong with the theme. Thanks!
Hi Victoria,
Did you take a look at the website? The only thing I get is a 500 error, so I guess it’s too late for debugging. I’ve added debug to wpconfig, but don’t see the debug.log file in the wp-content folder.
Best regards,
Paul
