Hi Ismael

Thank you very much for your answer.

Since the problem also occurs when the page is initially called up with a hash in the URL, we have finally decided to implement our own animations.

Kind regards
Jeannette

Hi

The user has decided to live with the problem. The matter is therefore resolved. Thank you very much for your support.

Kind regards
Jeannette

• This reply was modified 1 year, 2 months ago by blende64.

Hi Günter

Today a new post was published and the post CSS was generated successfully. Let’s hope that this will continue. In any case, we will not invest any more effort in it for the time being.

And how we enjoy the theme. This is the foundation of many of our websites and we always like to rely on it.

Kind regards
Jeannette

Hi

I just set up a staging environment. You can find the access data in the private field. The problem: the missing post CSS were apparently automatically generated in the staging environment. Why, I can not explain. I proceeded as follows:
– Created ZIP archive of the files on productive system
– Created dump of the DB on productive system
– Uploaded ZIP archive to staging system and unpacked it
– Imported dump of the DB on staging system
– Replaced domain with wp search-replace

I did not do anything else. Now when I call the URL of a post with missing post css in the staging environment the post CSS is present. In contrast, this is still missing from the corresponding post on the live system. And is also actually not present in the file system of the server. In the private field you can find the URL of such a post.

Kind regards,
Jeannette

Hi Mike
Not quite: if the post CSS is missing from a post, this affects the original language as well as all translations.

Suppose I have the following structure before I set the filter to false:

<div class="entry-content-wrapper">
	<div class="flex_column"></div>
	<div class="flex_column"></div>
	<div class="flex_column"></div>
</div>

After setting the filter to false, the structure appears as follows:

<div class="entry-content-wrapper">
	<style></style>
	<div class="flex_column"></div>
	<style></style>
	<div class="flex_column"></div>
	<style></style>
	<div class="flex_column"></div>
</div>

The selector .flex_column:nth-child(2n) would have selected every other column before setting the filter. After the filter value is changed, the selector applies to every column. Accordingly, unwanted changes to the design are the result.

Opening and resaving a post fixes the problem for that post. Whereas each post must be resaved in all languages. Unfortunately, the missing post CSS can only be detected using the browser console. And I can’t expect the unsavvy customer to check the browser console after each post, unfortunately. However, if the missing CSS persists, it increases load time and generates an unnecessary number of 404 errors.

I just checked the server log again when the post with the missing post CSS was created. Unfortunately, there are no errors in it. Do you see any way I could get to the bottom of the underlying problem?

Thanks a lot!

Hi Mike

Thank you for testing. Exactly, we could not reproduce the problem either.
Maybe the update to the latest Enfold version will help. As soon as I have news, I’ll get back to you.

Many thanks
blende64

Hi Nikko

Thank you for your quick reply.
The customer says he has disabled all extensions.

Kind regards

Hi Ismael

Thank you very much for your quick reply.

At the moment I have the following structure:

<flex_column>
	<avia-image-container></avia-image-container>
	<av_textblock_section></av_textblock_section>
	<avia-button-wrap></avia-button-wrap>
</flex_column>

However, I need the following structure so that I can style the content as desired:

<flex_column>
	<container>
		<avia-image-container></avia-image-container>
		<av_textblock_section></av_textblock_section>
		<avia-button-wrap></avia-button-wrap>
	</container>
</flex_column>

Thanks for your support.

• This reply was modified 1 year, 4 months ago by blende64.

Hi Ismael

No, I have not yet regenerated the missing CSS files because I first wanted to find out more about the cause and not to cover any valuable traces.

Thanks for the tip about disabling post css files. If I disable those altogether, what happens to any post-specific element settings (such as a custom margin for columns)? Is this then not applied or e.g. implemented using inline CSS?

Kind regards

Hello Ismael

Thank you very much for your explanations.

The affected posts (9 pieces of 4 languages each) were created between 24.02. and 28.04. of this year. A large part of the posts were entered before 24.02., but are not affected by the problem. Interestingly, we updated from Enfold 5.2.1 to 5.4.1 on March 2. So the problem occurred for some time before and after the update, but suddenly stopped since the beginning of May – even though we haven’t made any obvious changes to the system.

Are there any specific requirements that need to be met in order for the creation of the dynamic CSS to work?

Many thanks.

Hi Mike

Thanks. I have contacted the plugin authors and will report back.

Kind regards
Jeannette

Hi Ismael

We found that it doesn’t matter if there are triggers in the footer or not. In the example website, the page-specific popup should open when you click the “Jetzt Mietanfrage stellen” button, but unfortunately this does not happen. In contrast, in the footer the text “Abonniere den Newsletter” is linked to another popup, which is included on every page and opens without any problems. If we remove the trigger in the footer, the behavior of the page-specific popup does not change.

Thanks for your support.

Hi Rikard

I absolutely agree with you that the scenario shown in the screencast is very unlikely. However, the problem occurred both for me and for the customer during the usual filling of the contents. With the scenario in the screencast, I just found a way to reliably reproduce the problem.
The special characters in the text do not matter. The problem also occurs with the following text: “Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.”. Also, pasting as text does not seem to play a significant role.
When the editor has the wrong interface, sometimes it is enough to reload the page and sometimes I have to log out completely and log back in.

Kind regards
Jeannette

Hi Yigit

Perfect, thank you very much.

Kind regards
Jeannette

Hi

Please excuse the inconvenience. I have checked the credentials again and was able to log in successfully. Possibly it was due to geoblocking. I have now deactivated it. Could you please try again.

Kind regards
Jeannette