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Trying. Will update you. If I don’t reply, you can assume it worked :)
Yeah, that may be true, but it’s still giving the problem described with videos and media regardless of what it should be doing. :) Did you look at the issue with login you guys requested earlier?
We have devs on our team who have looked at it and we have done basic troubleshooting, but this seems to be an issue with the theme beyond us. We created this ticket on March 8th and I dont feel like we have made much progress.
Bump. Just wanted to see about any updates on this.
I updated the theme. No difference.
I;m not sure what happens with classic editor, we are using Advanced Layout because that’s how the site was built and it’s easiest for our team to use. We want to continue using it and get this bug fixed.
Does the new login provided work?
Same deal – you’ll go to the editor for a page like brandingforthepeople.com/intensive and notice the videos don’t have https: in the beginning and are thus broken if we hit apply. We’ll manually update the links and click apply and everything is good…that is until we go to edit the page again and then we have to manually update the links again…whenever we make an edit.
In the same line, whenever I adjust settings in the editor so hyperlinks open in a new window, the settings get reset once I click preview or save draft. I recorded a small video for you, https://screencast-o-matic.com/watch/cqeqFq0Etc
Yes. Just updated.
When we update pages, images break too. Example https://brandingforthepeople.com/intensive
https://brandingforthepeople.com/speaking/ has broken videos when we update and save
- This reply was modified 5 years, 9 months ago by bftp1111.
Done. Updated with login for you
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