Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 7 posts - 1 through 7 (of 7 total)

Author

Posts
April 16, 2017 at 2:17 am in reply to: 504 Error with Enfold 4.0.3 #778336

bethelcorey
Participant

Thanks, Mike!

I’ll look into reducing the size, or hosting them somewhere else, such as YouTube.

Corey

April 15, 2017 at 7:21 pm in reply to: 504 Error with Enfold 4.0.3 #778274

bethelcorey
Participant

Hi Rikard,

I ended up removing two video backgrounds I had on the homepage that were hosted on my servers, and that seems to have fixed the issue for now. Could that have been the entire issue? Have you heard of other sites having issues loading when using a video background?

Thanks!
Corey

April 14, 2017 at 2:16 pm in reply to: 504 Error with Enfold 4.0.3 #777823

bethelcorey
Participant

Thanks, Rikard.

I have been in constant contact with the hosting provider about this. One of there last messages to me was this:

“In short, it seems that there are a number of slow errors coming from the theme on this site that are taxing the server. We would recommend digging into those to see if anything can be tightened up there. Looks like a number of processes that start there aren’t completing.”

I have several sites with the same hosting provider, all using the Enfold theme, and they aren’t having any issues.

Corey

April 14, 2017 at 6:01 am in reply to: 504 Error with Enfold 4.0.3 #777635

bethelcorey
Participant

Hi Rikard,

I updated to 4.0.5 and I’m still having issues.

Login details posted.

Thanks!

April 13, 2017 at 2:50 pm in reply to: Can this PHP warning cause a 502 or 504 Gateway Timeout of the site? #777307

bethelcorey
Participant

Hello,

I’m having the same issue. I have an open Topic about the same exact issue, which I opened before I found this. It’s here: https://kriesi.at/support/topic/504-error-with-enfold-4-0-3/

So my site will be fine for awhile and then the 504 errors start coming. Sometime the error will happen, then I’ll just refresh my site and it loads fine.

Is there a fix?

Thanks!
Corey

April 13, 2017 at 5:47 am in reply to: 504 Error with Enfold 4.0.3 #777019

bethelcorey
Participant

Hi Victoria,

Sorry for the delayed response. I thought the issue was fixed, but it isn’t.

My php version is: 5.6.30-7+deb.sury.org~precise+1

Thanks!

September 1, 2014 at 4:17 pm in reply to: Side Navigation #311902

bethelcorey
Participant

Yigit,

Thank you! That is exactly what I am looking for!

Corey
Author

Posts

Viewing 7 posts - 1 through 7 (of 7 total)