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Hi Rikard,
I tried clearing cache and deactivating Autoptimize, but the problem persists. ‘Partner logo element’ doesn’t show on pages translated in Spanish.
Best regards,
SinisaHello,
Could you please get back to me regarding the above issue.
I need an email address to be able to give you the admin login.
Thank you.
BR,
SinisaBtw, is Enfold 4.3 still fully compatible with PHP 5.6.3, or we should update to PHP 7?
We noticed that since updating to 4.3, our website’s loading time is considerably slower even with all improvements and performance setup offered in Enfold 4.3.Best wishes,
SinisaHi Rikard,
Could you please send me an email I can use to give you the access to our staging environment, which is identical to our live environment.
Best wishes,
SinisaHello,
When is the 4.2.7 update going to be released? It’s been postponed various times already.
B.R.
SinisaI must say that I am very negatively surprised by a slow motion of Kriesi support. The thread I started regarding the woocommerce issue on my 2 websites is deadly quiet. The support responded once in a last 4 days telling me to contact my hosting provider, and that’s it.
I really hope you will sort out this issue soon as this kind of support is far away from professional.
Best wishes,
SinisaDear Kriesi support,
It would be nice if you could finally take this issue with 4.2.5 update seriously and sort out the problem. There have been many people reporting the exact same problem with product pages not loading after doing the update and you keep diverting the fault to everything else instead of admitting that 4.2.5 update has an error that needs to be fixed.
The problem starts only after updating to 4.2.5, so it is not the server, it is not other plugins, it ‘s the Enfold update that is causing this problem.I really hope you will finally sort out this issue.
Thank you!
SinisaHi Basilis,
I checked with the hosting provider and they confirmed it is nothing to do with them. This problem starts only with updating Enfold from 4.2.4 to 4.2.5, so it is definitely related to Enfold. I am not the only one experiencing this problem, there are other topics opened with exactly the same issue with 4.2.5 update.
Apart of that it happens on both of my websites when I update Enfold to 4.2.5 and the websites are hosted with different hosting providers. One with wpengine, and other with siteground.
Both sites run perfectly with 4.2.4 Enfold.Best wishes,
SinisaSame problem on my 2 websites. Only occurs when I click on any single product page and other pages are fine.
The website that is hosted on siteground gives 504 error and the other that is hosted on wpengine gives 502 error.
Impossible to load any product pages on both websites.
On wpengine hosted site we updated on staging, the live site still using 4.2.4 is running fine.Hi Basilis,
In the end our server provider wpengine managed to sort out the problem for us.
Thank you.
Best wishes,
SinisaHi Victoria,
Please find the screenshot on this link https://www.dropbox.com/s/zjogrk7ta0k7e5d/Screen%20Shot%202018-02-25%20at%2006.27.26.png?dl=0
Best wishes,
Sinisa
