Thanks a lot Rikard, all is working fine!
Have a good summer & health!
Joan

Thanks Rikard,
The issue is fixed when I append a filed (text area) i n the form. I have some problems with the advanced editor -I supose some incompatibility with woocommerce-, so sometimes append extra code or duplicate and disorder the elements layout, disturbing the visual editor, in these cases I upload with the standar editor and it get back to order. With the extra space, it was not changed and I couldn’t see extra code, but adding the next fied in the form, the extra space dissapear.
Have a good week!
Joan

Hi Nikko,
Thanks for your patience.
Actually the edition in the product area (shop) is finish. In other pages, like in home1, where only I edit with the advanced editor, sometimes duplicate some elements and write some extra code, with no sense.
You can see a exemple in https://joanv22.sg-host.com/mat/print-elements-extra-code.jpg, in this case without extra visible code, but duplicating some elements. The form must to have only these fileds: name, email, telephone, message, but there are some extra elements. I delete these extra elements, I work, but after I get these extra elements and or code.
In this case there’s not othe editor, only advanced.
Thanks.
Joan

Hi,

Some information about it:

I supose there is some incompatibility with woocommerce and enfold -now 4.8.3- because:

:: Editing in woocommerce enviroment:
1.- I edit https://joanv22.sg-host.com/product/extensive/ with “Edit product” item menu
print screen: https://joanv22.sg-host.com/mat/enfold-editors1.jpg
2.- I get the right page edition
print screen: https://joanv22.sg-host.com/mat/enfold-editors2.jpg
3.- When I clic in the “Advanced layout editor” button, I get other page => this is particularity problematic, because my client needs to edit the content in the easyest possible way (visual, not code).
print screen: https://joanv22.sg-host.com/mat/enfold-editors3.jpg
4.- If I change to the other editor, I get no content
print screen: https://joanv22.sg-host.com/mat/enfold-editors4.jpg

:: Editing in content in other pages -not woocommerce enviroment-:
When the html editor fails in the advanced layout editor, I go to the other editor, update the page and get back to the advanced layour editor, in this moment with the right and editable content.

Thanks in advance.

Joan

Thanks Ismael,
In my case it’s cleary I have nothing to do, I will think about some plugin…
Have a good week!
Joan

Thanks Nikko!

I activate the debug mode, so in the test exemple, only with a text block that contains “11111111”, in the debug area shows me:

[av_one_full first min_height='' vertical_alignment='av-align-top' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' template_class='' aria_label='' av_uid='av-2jepct' sc_version='1.0']

[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' template_class='' av_uid='av-koj4zueh' sc_version='1.0' admin_preview_bg='']
1111111
[/av_textblock]

[/av_one_full]

In the page “Quality” I get the problem editing with advanced layout builder:
https://joanv22.sg-host.com/wp-admin/post.php?post=827&action=edit&lang=en
In this page, when I edit the block content “Lorem ipsum dolor…” I get the problem ans also it doesn’t show the debug area, so I can’t see the code…

I have some webs with enfold and never i happens to me. In this web there is woocommerce and the others there are not.
Is it possible a bug betwen woocommerce and advance layout editor?
At this moment I need to work quick because the calendar, so I will be switching to default editor, update and continous editing with the advanced laoyout editor.

Have a good week!

Joan

Here’s is the paste: https://pastebin.com/0HfspaMz

Hi,
I add this information:
For testing purposes:
1.- I migrate the web with duplicator from siteground to cdmon = the problem persists in both.sites.
2.- I create a new site in cdmon, install enfold and import “the Shop Demo” = I try to edit the “Sample” = the problem persists. After some minutes, it seems to works fine.
Joan

Thanks Nikko,
I answer you:

· For now, please disable SG Optimizer as caching sometimes interfere.
>>> It’s done, Now the plugin is deactive.

· Also, you can use a Web Inspector (just right click anywhere on your site including the backend then click Inspect), then go to Console and see if there are any js errors (I have checked on my end and I don’t see any) but if issues shows up, try to do this step and screenshot any errors it shows and post it here
>>> I go to the issue and print this screen: https://joanv22.sg-host.com/enfold-cant-edit-console.png
Sorry I don’t know if these are the real errors…

Thanks!
Joan

Hi Nikko,
Thanks for the support. I did but the problem still the same.
See you.
Joan

Hi Rikard,
Thanks for your support.
For example, when I edit
page: history
element: timeline
tab: first
milestone content: here is showing the extra code and the tool text bar is out of the screen
I get this problem, sometimes it’s rarely loaded correctly, but randomly.
Prints screens:
editing-timeline-of-history-page: https://prnt.sc/11ymnwj
code-white-font-color: https://prnt.sc/11ymeme
code-white-font-color-selected: https://prnt.sc/11ymljd
Thanks a lot!
Joan

Thanks Rikard!
No, I needn’t more support. Works fine.
Have a good day!
Joan