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Viewing 7 posts - 1 through 7 (of 7 total)
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  • in reply to: Site using excessive CPU at SiteGround host #1400483

    Hi Ismael,

    Thanks for the response and notes. I will try these potential fixes later today and let you know how it goes. If these items do not fix the issues (and the third party can’t fix the PHP bug on their end), I will definitely clone the site and let you have a look.

    Thank you for the excellent support and for a wonderful theme!

    Sincerely,
    Shane

    in reply to: Fullwidth Easy Slider #1332035

    Ismael,

    I’ve tried testing in Firefox, Chrome and Safari. Once you resize your browser window after the initial page load, the height of the slider adjusts to the proper height. Is it possible in a recent update of the theme or enfold core css that the responsive or max-height/height settings are not loading in the correct order? Not sure why this would happen universally…

    Any insight is much appreciated.

    Shane

    in reply to: Fullwidth Easy Slider #1332034

    Hi Ismael,

    I am having this same issue on multiple (20+) client installs of the enfold theme. Seems as though there’s a new bug related to this. Can you and the team explore? I’ve tried a few quick CSS hacks, but nothing seems to work.

    /* fix issues with sliders having too much space below them */
    .avia-slideshow {
        position: relative;
        margin: 50px 0;
        width: 100%;
        clear: both;
        overflow: hidden !important; /* added */
        max-height: 720px !important; /* added */
    }
    
    .av_slideshow_full.avia-slideshow {
        margin: 0;
        overflow: hidden !important; /* added */
        max-height: 720px !important; /* added */
    }
    .avia-fullwidth-slider, .avia-slideshow-inner, #full_slider_1  {
        overflow: hidden !important; /* added */
        max-height: 720px !important; /* added */
    }

    Thanks,
    Shane

    Hi Rikard,

    Sorry for the delay.

    0) The jQuery updater worked for another enfold site that had this same issue, so we installed it after the disappearing images started on this site. However, it didn’t seem to have any effect in this case.

    The following things have been done, but pretty certain they didn’t contribute to this, as we’ve tried reverting the files back, with no effect when the disappearing images started.

    1) Tried some minor CSS edits, but those have been removed.

    2) Added the following per a thread on your forums to the end of the avia.js file to prevent Portfolio images from opening when clicked — we don’t actually want to use the separate pages/posts that open if clicked on these images, they are only for a visual grid.

    // disables single portfolios from opening
    jQuery(document).ready(function(){
    jQuery('.single-portfolio .content .featured').find('img').unwrap();
    }

    3) Added a custom google font to the header.php file: <link href="https://fonts.googleapis.com/css?family=Allura" rel="stylesheet"> This was an attempt to replace the default theme font for <u></u> tags ( font-family: 'Caveat', 'Helvetica Neue', Helvetica, Arial, sans-serif; ), however we have been unable to override this theme setting. We would still like to make this change, but right now we need to deal with the disappearing images. :)

    Let me know if there’s anything else we can help with to get this resolved.

    Thank you!

    in reply to: Masonry Gallery on wide screens #806093

    Yes, you may close this ticket. Thanks for the excellent support!

    in reply to: Masonry Gallery on wide screens #805777

    Thanks Yigit! Worked perfectly. :)

    in reply to: website not displaying correct after updates #614548

    Yigit,

    YES! That addition to the functions file fixed issues I was having on multiple Enfold theme installs across various hosting packages.

    These were my issues:
    – Images in Easy Slider and placed on pages (other than background images) were not displaying, but they were there in the background.
    – Testimonials and other slider elements were missing.
    – Dynamic content actions were missing.

    Thanks for this fix!!!

Viewing 7 posts - 1 through 7 (of 7 total)