Thank you. I have enabled debug mode and I see the shortcode for the sub menu. My question is, where do I put that template hook? In the functions.php or in the single page template for a woocommerce product? I am also confused as to how much of the shortcode to put into the function. In debug mode, this is the shortcode that I see:

[av_submenu which_menu='' menu='49' position='left' sticky='aviaTBsticky' color='alternate_color' mobile='disabled' mobile_switch='av-switch-768' alb_description='' id='' custom_class='' template_class='' av_uid='av-lnbxc8ss' sc_version='1.0']
[av_submenu_item title='Menu Item 1' button_style='' link='' linktarget='' av_uid='av-fdyw7' sc_version='1.0']
[av_submenu_item title='Menu Item 2' button_style='' link='' linktarget='' av_uid='av-70t2n' sc_version='1.0']
[/av_submenu]

Should I be grabbing all of that shortcode and adding it to the function?

All of the categories and tags have items (over 25 in each) so why would they not be listed in the sorting option when they are available? Why do only one or two show up in the others when the first in the order shows all six? Shouldn’t it load the first six in EACH since they exist? I guess I am confused as to why this is the behavior of the element.

Sure thing: https://tecexv2dev.wpengine.com/ If you scroll down, the section “Our Global Customs Compliance Solution” should be hidden on mobile. Right now – it is, only because we’ve had to put in CSS to hide it (code is below):

#homepage-element-01 {
display: none !important;
}

When we check the box in in Element Visibility to hide on mobile, it was still appearing on mobile devices, even after clearing both the site cache and the server cache.

Thank you. When I do that and add it into the column, it doesn’t give the column a drop shadow, it gives all of the content within the column a drop shadow. I only need the column to have a drop shadow, like this site: https://tecex.com/

Hi Mike,

I was finally able to get a copy of the screen reader that my client was using. I tested it on the site and it worked perfectly. So the issue wasn’t with the site at all – it’s with their version of the screen reader. They will be contacting technical support to determine if they need a version update. You can close this thread. Thanks so much for all of your help!

Becky

Hi Mike,

Thanks for all of your help with this. I’ll reach out to my client and see about the disabled setting. I’ll also remove the PHP before installing the plugin. Appreciate all of your hard work in helping me to troubleshoot this.

Cheers!

Becky

Thanks Mike! I do have Title Attributes on all menu items. I’ll give this code a shot and let you know. Again, thanks for all of the help with this!

Hi Mike! Sorry for the delayed response, I was out of town over the weekend. Thanks for sending this information over. I’m going to try adding this PHP and I’ll let you know the outcome. Appreciate all of the help!

Hello Ismael,

Sorry for the delayed response. This php code did not work to get the screen reader to pick up everything on the pages. From my client,
“The menu list at the top (who we are, how we help, etc.) cannot be reached.

Also, the increase don’t, darken background, etc are at the top of the links page for Jaws.

Now he was able to move his mouse over with jaws to reach the top, but it did not allow for him to click underneath each tab for the other subsets (like radio reading, voucher program, etc.)”

Is there something else that we can try to get the screen reader to work on this site?

Thanks!

Thanks Ismael!

That worked, thanks Yigit!!!

Yep, that’s it! I was viewing on my larger monitor and when I just pulled it down onto my laptop, I could see the animation. Where would I add piece of CSS? into the .homeheader section?

It’s still not animating. I’m using a color section with the word “extrusion” as the background of the section. I’m putting the code into Quick CSS in the General Styling section. Should it go somewhere else?

Thank you! I’ll give this a shot this morning and report back.