Forum Replies Created
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AuthorPosts
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March 6, 2019 at 12:00 am in reply to: My collumn in Mobile is different Margin from Desktop. #1075180
Hey NHAT TAN,
I load the page and I can see you have managed to have the same design?
Not sure where the problem is maube add a screenshot so it is more clear?Best regards,
BasilisMarch 5, 2019 at 11:59 pm in reply to: Can't edit portfolio items (and maybe other content also) #1075179Hey talelie,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey talelie,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
The shortcode of the BB is not rendering properly so it creates those issues.
Can you try create a page with no Advanced Layour Builder, place the shortcode so we can see what is going on?Best regards,
BasilisHey Rob,
Thank you very much for this – we appreciate any feedback that comes from our users.
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Please add the following CSS:
#header_main { background: #fff; }
Thank you
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey nickgin,
This class:
main.template-shoploads it on the specific page. So if you do repalce this one, things will be that it should work on all the pages :)
Best regards,
BasilisHi,
When you mean a hover effect, which one are you referring exactly?
Best regards,
BasilisMarch 5, 2019 at 11:45 pm in reply to: Fullscreen slider's initial fade reducing pagespeed insight score (I think) #1075161Hey wtechgr,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Thank you very much for all of those details. The feedback is good. Allow us some time to go through the web site and see if there is a way to fix that with some CSS.
Best regards,
BasilisMarch 5, 2019 at 11:35 pm in reply to: LOTS of errors regarding Enfold Theme, very disappointed :( #1075157Hey rotarex,
Duplicate Titles, Long Title etc, are not related to our theme, they are related to your content :)
Best regards,
BasilisHi,
Can u check to delete your htaccess file?
Best regards,
BasilisMarch 5, 2019 at 11:28 pm in reply to: WooCommerce Add to Cart "loading" sequence on another element. #1075152Hi,
There is no way to do that, with our existing hooks. This is what Victoria also meant :)
Best regards,
BasilisHi,
The issue exists on variable products it is true.
We are working on some more related to this issues by the way! :)Best regards,
BasilisHi,
I have checked the page right now and I couldnt see the issue at it, is it fixed?
Best regards,
BasilisHi,
And it should be positioned to top or to bottom?
Best regards,
BasilisHi,
I am not sure that this can work, maybe if we place HTML inside the accordion, but is that somethijng you can change after your self?
Best regards,
BasilisHey KMC,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Florian,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisMarch 5, 2019 at 11:15 pm in reply to: Adding a link to a PDF gives me a 404 error upon saving the page or doesn't save #1075141Hi,
Yes, we will be checking further into that :)
Best regards,
BasilisHey AdriaanvR,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
Closing thread/
Best regards,
BasilisHi,
Happy you got it short out.
Best regards,
Basilis -
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