Forum Replies Created
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AuthorPosts
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Hi,
Can you please update to php 7.3 and let us know if issue still there?
Best regards,
BasilisApril 10, 2019 at 6:50 am in reply to: Button Style (Bordered) überlappt in der Smartphone Ansicht #1088982Hi,
You can use a media query to apply th border only on the big screens and not on the Smartphones.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
I have checked the page on my iOS device and I cant see what you describe
Best regards,
BasilisHi,
Sure if they can help to fix the problem and they can provide the fixes that could be great
Best regards,
BasilisHi,
What yo ucan do is install the demo on a different installation and then import those pages extra inside your current installation.
This an be the only way to make things work properlyBest regards,
BasilisHi,
Unfortunately there is not a lot of what we can do.
We are not compatible with this plugin as it seems.Best regards,
BasilisApril 10, 2019 at 6:28 am in reply to: Line-height in testimonial grid (name and picture above the text) #1088973Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
BasilisHi,
It is a code added from CF7, which most probably creates this issue.
Best regards,
BasilisHi,
I can see the zoom on both pages, but not on the top image. It is because u are using different element in this section so the zoom is not supported.
There is no way to use a different element there to make it work for this undortunately as we do not support this functionality on a simple imageBest regards,
BasilisApril 7, 2019 at 4:55 pm in reply to: I don't found the booking calendar and member space normaly include in the theme #1088006Hey Planet-Cards,
You have to use event plugin which will work for this integration.
What our package says is that the functionality support is included.Best regards,
BasilisApril 7, 2019 at 4:53 pm in reply to: Missing info on cart layer when mouseover on cart symbol #1088005Hey Matthias,
Thank you for the report.
Allow us some more time to look deeper into the issue.Best regards,
BasilisHey scottgroves73,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
Yea it can be a small issue on browsers based on versions it does make sense yes.
Best regards,
BasilisApril 7, 2019 at 4:44 pm in reply to: Text editor displaying on ALB page when "disable the visual editor" is selected. #1088001Hi,
Are you on the latest version of the Theme?
Best regards,
BasilisApril 7, 2019 at 4:33 pm in reply to: AVIA layout builder errors – How to disable & completely prevent from loading? #1088000Hi,
The issue is not that.
When you upload it live let us know and we will check to fix the problem no worries.Best regards,
BasilisHey brunomtsilva,
What is not the excepting behavior?
Please give us some details.Best regards,
BasilisApril 7, 2019 at 4:30 pm in reply to: Official Pin Chrome Extension does not work fine for me #1087998Hey Eisi101,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHey Digilocker,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
What is the code you have added on your functions.php?
Best regards,
BasilisHi,
I check on my mobile phone and I do not see something cut? Everything seems to be visible just fine.
Best regards,
BasilisHey schweg33,
Can you please share your question in English?
Best regards,
BasilisHey ariane1001,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Are you on Apache or NGINX? It seems that you need to check your server configurations.
Best regards,
BasilisHi,
Yes you have to do it. It is your WordPress installation and it is not related with our theme
Best regards,
BasilisHey Smu88,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisApril 7, 2019 at 4:18 pm in reply to: Enfold Contact Form / Comments Hidden fields Send date and IP? #1087987Hey senfdazu,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Jay,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisApril 7, 2019 at 4:17 pm in reply to: Problems after updating tot 4.5.5. Cannot edit pages anymore. #1087985Hi,
Please create a different ticket so we can try debug the issue
Best regards,
BasilisHey CM_Dyn,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis -
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