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Hey!
I tried to my iPhone 6 & Windows Phone and seems to be working fine. Can you tell me what mobile you have?
Cheers!
BasilisAugust 13, 2015 at 7:35 am in reply to: Installing Enfold on multiple subdomain with regular licence #486967Hey LexieIsabelle!
Yes that will be OK as long as those subdomains are for the same site and not for different sites.
Thanks a lot for asking us, we hope you enjoy enfold!
Best regards,
BasilisHey ArronShin!
I can notice you are using custom URLs’ for the site, which might be the issue. I would suggest to try debug based on that, if you do not want to switch back to normal WordPress.
Thanks a lot for your time & patience.
Best regards,
BasilisAugust 13, 2015 at 7:32 am in reply to: Enfold Social Share buttons, Facebook 401 Unauthorised #486964Hey!
That has nothing to do with the theme or the social sharing included.
It is something based on the way facebook cached your pages.
Please do try to debug the issue throigh https://developers.facebook.com/tools/debug/Let us know if you have any questions.
Cheers!
BasilisAugust 12, 2015 at 9:29 am in reply to: Create child theme after customizations have been made #486345Hey!
I am sorry that did not worked out so easy. That is what we suggest to everyone, so you might be having some customizations to files etc, which we can not detect.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Best regards,
BasilisHi jkielty!
Can you let us know which pages is not working correct? I tried 3-4 pages and all looked OK
Best regards,
BasilisHi!
So, is the issue fixed now? Please let us know…
Best regards,
BasilisHi!
No your content is safe. But please always do a backup before updating, you never know!
Best regards,
BasilisHey cidcreative!
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisHi!
Yes please do open a different thread, so we can handle it as should.
Thanks a lot for your time and patience.Best regards,
BasilisHi Rupert!
Please disable all the plugins you are using, and let us know if that solves the issue for you.
Best regards,
BasilisHey!
Can you please provide us backend access to your web site?
Thanks a lotCheers!
BasilisHi user877!
Yes, each menu item has a different ID and you can also add a different class, if you go to Appearance -> Menus and from the top left, activate the scroll panel and then CSS class.
Let us know if that could help.
Regards,
BasilisAugust 12, 2015 at 12:00 am in reply to: Avia builder blog posts shortcode breaks page layout #486236Hi charliergarcia!
Can you please share with us your backend access, so we can take a look and try to define the issue?
Cheers!
BasilisHi Anton!
Do you want to completely remove the logo, and add your site title there?
Define please, so I can assist better.Regards,
BasilisHi!
Glad you got it solved! let us know if we could do anything else.
I will now close the ticket here.Regards,
BasilisHi!
Please open a new task with your issue, and we will love to assist you further.
Thanks a lot for your understanding.Best regards,
BasilisHi!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisAugust 9, 2015 at 11:23 pm in reply to: WP Version 4.2.4 – can not upload images to the theme – Enfold #484977Hi webdev2009!
Please contact your hosting provider, as that is an issue related to him.
Thanks a lot.
Best regards,
BasilisHey!
I will close the topic now. Feel free to let us know if you need anything else.
Best regards,
BasilisHey marqmarttin!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisHi handelsmann!
Do you need to add a class to active, hover which state of tabs?
Thanks a lot
Best regards,
BasilisHey alex_cam!
Have you added a size to the layerslider background, which would control layer slider?
Regards,
BasilisAugust 9, 2015 at 11:00 pm in reply to: Changing the Archive Pages (category/tag) – no header, no sidebar, color #484966Hi Malte-X!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisAugust 9, 2015 at 10:59 pm in reply to: Can't edit any pages / Advanced Layer Slider no longer works #484963Hi Snerp!
Please deactivate all the plugins, re upload the theme, and let us know if that solves the issue for you.
Let us know if that solves the issue for you.Best regards,
BasilisAugust 9, 2015 at 10:56 pm in reply to: Help positioning gravity forms "submit button" in-line with single form field #484961Hi Raymmar!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisHey handelsmann!
Please do try to rephrase your questions as we could not understand.
Please also add your site URL, so we can check it live. It will help us to understandCheers!
BasilisHey rvandok!
I have submitted the issue to our github, and we will fix it on the next release!
Do thanks a lot for your time and patience.Regards,
BasilisHey mbrown1234!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Cheers!
BasilisHey Synne!
Are you using a plugin for the area there?
Let us know please.Cheers!
Basilis -
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