Hey rkjm!

What is the error or issue you are getting, so we can assist you?
Thanks a lot

Best regards,
Basilis

Hi afarahani!

That happens because the shortcodes are not setuped properly.
Please try to do them again, as they need to be converted properly.

Cheers!
Basilis

Hey Marianne!

Hey!

Please add following code to Functions.php file in Appearance > Editor

add_filter('avf_logo_subtext', 'kriesi_logo_addition');
function kriesi_logo_addition($sub) {
    $sub .= "Company Name";
    return $sub;
}

and then add following code to Quick CSS

.text-sep-cat, .blog-author {
    display: none!important;
}

Let me know if that worked as should

Cheers!
Basilis

Hi GPAMaxx!

We can not understand your issue properly.
Can you please share with us some example pages of what should exist and what not, so we can understand and handle the process?

Cheers!
Basilis

Hi pheijms!

As Edge slider is not yet on a final version and to many things will be changing, please allow us some time ( together with the other authors of the plugins of them that we are using ), to run into issues and try to fix them.

Thanks a lot for your time and patience

Cheers!
Basilis

Hey kagitvs!

What plugin you are using for the emails, and how do you include any shortcodes to the emails, through our builder?

Thanks a lot

Cheers!
Basilis

Hi Susanne!

As google translate is giving me some issues with the translation, could you please post your message in English, so we can provide support faster?

Thanks a lot for your time

Best regards,
Basilis

Hey Lim!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

Hi!

I can see that there are customizaations which most probably control the elements and our custom code is not working.
That requires more time from us to find the issue and debug it.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

Hey!

Can you please show us a screenshot of what you want to do?
Thanks a lot

Regards,
Basilis

Hi!

Here is an EXAMPLE code, that you can use for your web site, to order the elements position.

Please do adjust based on enfold CSS elemets

@media only screen
and (max-width : 320px) {
#content-sidebar-wrap{ display: -webkit-box;
    display: -moz-box;
    display: -ms-flexbox;
    display: -webkit-flex;
    display: flex;
    -webkit-box-orient: vertical;
    -moz-box-orient: vertical;
    -webkit-flex-direction: column;
    -ms-flex-direction: column;
    flex-direction: column;
    /* optional */
    -webkit-box-align: start;
    -moz-box-align: start;
    -ms-flex-align: start;
    -webkit-align-items: flex-start;
    align-items: flex-start;}
#sidebar{    -webkit-box-ordinal-group: 1;
    -moz-box-ordinal-group: 1;
    -ms-flex-order: 1;
    -webkit-order: 1;
    order: 1;}
#content {     -webkit-box-ordinal-group: 2;
    -moz-box-ordinal-group: 2;
    -ms-flex-order: 2;
    -webkit-order: 2;
    order: 2;}
}

Best regards,
Basilis

Hi GabrielAlberola!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

Hey brightspot!

I have tested the web site, on my iphone6 and everything was working correctly.
I think that your friend might be having a lock screen option activated, so I think he needs to check that

Thanks a lot for your time

Regards,
Basilis

Hi!

You will need to either create an htaccess file and regirect them or do a 301 redirect whit a plugin.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

Hi!

WooCommerce version is having that issue Make sure you are on the latest version, 2.4.3 which fixes the issue.
Let us know if we can answer any other questions.

Best regards,
Basilis