Page 565 – Support | Kriesi.at – Premium WordPress Themes

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September 4, 2015 at 8:57 pm in reply to: Adsense ads above pagination. #498599

Basilis
Inactive Moderator

Hi!

When posting a message again, it goes last to the list, that is why Yigit could not assist faster.

The code you posted is wrong. Please copy the code Yigit provided from the post and not from the email that arrived.

Thanks a lot

Cheers!
Basilis

September 4, 2015 at 8:55 pm in reply to: Image in menu bar #498597

Basilis
Inactive Moderator

Hey!

Please ask the creator of the plugin, what code to use and where to place it. He will help you to solve your issue.

Cheers!
Basilis

September 4, 2015 at 8:54 pm in reply to: How to include fonts within child theme? #498596

Basilis
Inactive Moderator

Hey!

Yes, you can add the CSS code of your choise to the style.css file of the Child Theme, and you will not need to update every time ;-)

Regards,
Basilis

September 4, 2015 at 8:52 pm in reply to: Transparent menu #498594

Basilis
Inactive Moderator

Hey!

Thanks a lot for your patience, we hope we can assist faster on something else!

Happy you got it solved, btw!

Regards,
Basilis

September 4, 2015 at 8:52 pm in reply to: Enfold Shop Demo content #498593

Basilis
Inactive Moderator

Hey!

it should be there.
Do you have the latest version of Enfold installed to your web server?

Cheers!
Basilis

September 4, 2015 at 8:51 pm in reply to: Shrinking header #498592

Basilis
Inactive Moderator

Hey geomatani!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

September 4, 2015 at 8:50 pm in reply to: Braintree plugin and Woocommerce checkout CC Month and Date stuck together #498591

Basilis
Inactive Moderator

Hi!

I am sorry we could not assist you better. I hope we can help with anything else related to our theme.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

September 3, 2015 at 10:48 pm in reply to: Mobile site only half-working? #498040

Basilis
Inactive Moderator

Hi riberusa!

have you added any custom CSS to the theme, that could brake that down?

Best regards,
Basilis

September 3, 2015 at 10:47 pm in reply to: Shopping Cart Icon doesn't update #498039

Basilis
Inactive Moderator

Hey pmfonseca!

Can u disable all plugins except woocommerce and then try?
Let us know the results

Best regards,
Basilis

September 3, 2015 at 10:46 pm in reply to: Avia Layout Builder – Can't Update Content #498037

Basilis
Inactive Moderator

Hey!

Please create a new ticket, so we can handle your private data.

Thanks a lot

Best regards,
Basilis

September 3, 2015 at 10:45 pm in reply to: The Events Calendar – next & previous page links #498036

Basilis
Inactive Moderator

Hi!

Our theme is not 100% compatible with events calendar pro, that is why those issues exist.
We are discussing to include that on a release, but till then, you will have to fix some issues alone or hire someone
to do it for you if they are advanced modifications ;-)

Cheers!
Basilis

September 3, 2015 at 10:39 pm in reply to: How to include fonts within child theme? #498034
Basilis
Inactive Moderator
Hey atrixdave!

You can use the fonts on any folder you want, even on your site root folder.
How you are including them now?
```
@font-face {
  font-family: 'MyWebFont';
  src: url('webfont.eot'); /* IE9 Compat Modes */
  src: url('webfont.eot?#iefix') format('embedded-opentype'), /* IE6-IE8 */
       url('webfont.woff2') format('woff2'), /* Super Modern Browsers */
       url('webfont.woff') format('woff'), /* Pretty Modern Browsers */
       url('webfont.ttf')  format('truetype'), /* Safari, Android, iOS */
       url('webfont.svg#svgFontName') format('svg'); /* Legacy iOS */
}
```
You can change the font URL with what ever you think is better

Regards,
Basilis
September 3, 2015 at 10:38 pm in reply to: Styling Events Calander #498033

Basilis
Inactive Moderator

Hi!

Is event calendars plugin using ways to over-writte theme files?

Best regards,
Basilis

September 3, 2015 at 10:36 pm in reply to: Customizing the look of Mega Menu and Fullwidth Sub Menu #498032

Basilis
Inactive Moderator

Hey Vic!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

September 3, 2015 at 10:33 pm in reply to: Tabs in IE 8 #498029

Basilis
Inactive Moderator

Hi mgould!

IE8 is not supported by envato ( with a statment ) but to assist you as much as possible, can you please provide us with a screenshot for the issue?

Regards,
Basilis

September 3, 2015 at 10:32 pm in reply to: Mobile responsiveness problem #498028

Basilis
Inactive Moderator

Hi!

I cleared my cache and tryed login and it did not worked out for us.

Regards,
Basilis

September 3, 2015 at 8:37 pm in reply to: Events Calendar #497984
Basilis
Inactive Moderator
Hey Justin!

Add the follwong to your CSS
```
#tribe-events-bar { display: none !important; }
```
and let us know if it worked as it should

Best regards,
Basilis
- This reply was modified 9 years, 3 months ago by Basilis.
September 2, 2015 at 10:57 pm in reply to: no automatic update on 1 of 2 sites….. #497395

Basilis
Inactive Moderator

Hey!

I will need to take some more time to check with it!
I will come back to you as soon as possible.

Cheers!
Basilis

September 2, 2015 at 6:37 am in reply to: Custom.css not working #496865

Basilis
Inactive Moderator

Hey!

which server are you hosted at?
Can you please also disable any plugins that are related to cache / minifying?

Thanks!

Regards,
Basilis

September 2, 2015 at 6:34 am in reply to: no automatic update on 1 of 2 sites….. #496863

Basilis
Inactive Moderator

Hey!

Can you please disable the other plugins and try again?
If that is not working, ask you host to increase your php memory limit please

Cheers!
Basilis

September 2, 2015 at 6:33 am in reply to: How can I add a shortcode to the top header ( secondary menu) #496859

Basilis
Inactive Moderator

Hey GitTran!

Yes it is possible, which plugin you are using?

Cheers!
Basilis

September 2, 2015 at 6:32 am in reply to: Fullscreen Slider 3 buttons? #496858

Basilis
Inactive Moderator

Hi mcraig77!

It is possible yes, how have you tried to do it? Are you using LayerSlider?

Cheers!
Basilis

September 2, 2015 at 6:31 am in reply to: Centering image in layerslider (Smaller browser sizes) #496856

Basilis
Inactive Moderator

Hi Edna!

I tested the site on my iPhone and I do not see that issue. Could you please provide us with a screenshot of the device you are using?
Thanks a lot!

Regards,
Basilis

September 2, 2015 at 6:21 am in reply to: Blog Posts pagination by year #496853

Basilis
Inactive Moderator

Hey darkroomillusions!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

September 1, 2015 at 11:48 pm in reply to: More control of menu items (catalogue module) #496779

Basilis
Inactive Moderator

Hi!

With the custom css file, if there is any database issue, you will not loose them! :-)

Cheers!
Basilis

September 1, 2015 at 11:47 pm in reply to: form placement in advanced layer slider – responsive #496777

Basilis
Inactive Moderator

Hi!

I will close the ticket, let us know if you might need anything else!

Best regards,
Basilis

September 1, 2015 at 11:43 pm in reply to: Blog width with sidebar #496775

Basilis
Inactive Moderator

Hey Dave!

Can you please show us a screenshot & what you need to do?
It will help us a lot to understand

Cheers!
Basilis

September 1, 2015 at 11:42 pm in reply to: Title Formatting #496773

Basilis
Inactive Moderator

Hey!

As there are private data shared, please create different posts each one of you, so we can check the issue.
Add on tags ” dake “, so he can give attention to you faster! :-)

Best regards,
Basilis

September 1, 2015 at 11:41 pm in reply to: How to add an alternative header logo and asign it to a category #496772

Basilis
Inactive Moderator

Hey!

NO it is not right,
Please copy the code from forum and not from email, as the ‘ gets stripped out.
Else the code seems to be right!

Best regards,
Basilis

September 1, 2015 at 11:39 pm in reply to: Displaying a gallery #496771

Basilis
Inactive Moderator

Hey dvalansi!

Have you activated the ALB builder and tried to build it? How are you trying to do it?
That is an interested effect and if you do not have a lot of knowledge, you can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis
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Viewing 30 posts - 16,921 through 16,950 (of 17,695 total)

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