Forum Replies Created
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AuthorPosts
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Hi Alexia R.!
Can we please see a live version of the site, so we can identify the issue?
Thanks a lot
Cheers!
BasilisOctober 11, 2015 at 10:12 pm in reply to: child theme – Import Settings from your Parent Theme error #517045Hey Acuadra_P!
Can you please try resave the settings and try the function again?
Best regards,
BasilisHey CiniZ!
Do you have any cache in place?
Cheers!
BasilisHey!
Can we please check it live & also provide us a username / password on the private data, so we can login and check further?
Thanks a lot!
Regards,
BasilisHey!
Glad you got it solved!
Please let us know if we can do anything else to assist you further.Thanks!
Regards,
BasilisOctober 8, 2015 at 10:55 pm in reply to: Formidable form not editable on mobile – responsive problem #516107Hey!
Jan, I will forward that work around to our GIT, so we can see if we an fix it somehow!
Thanks a lot!Regards,
BasilisHey!
Have you re-installed theme and theme files?
Regards,
BasilisHey PRONETS!
Could you please try make it a little bit more clear of what you mean?
Thank you!
Cheers!
BasilisOctober 7, 2015 at 10:01 pm in reply to: Suggestions for "prices from €XX" badge and placement #515467Hey cormie!
That one you suggested looks good :)
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Best regards,
BasilisHey!
I tried to login with that password and did not worked. Please do change to something simpler, so we are sure there are no issues.
Thanks a lot
Regards,
BasilisHi!
Can you please try resete, import demo content and then do any modifications to languages, plugins installations etc?
Thank you!
Cheers!
BasilisOctober 7, 2015 at 9:55 pm in reply to: 'Masonry Gallery' & 'Portfolio Grid' Image Hover Effects #515459Hi!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Regards,
BasilisOctober 7, 2015 at 9:54 pm in reply to: non-existent page /apple-touch-icon.png /browserconfig.xml #515457Hi oakfurniturehub!
can u please add for us username / password to the site, so we can check and fix it?
Best regards,
BasilisHi!
There is an issue with a pluygin that works with the metafields.
You will have to disable the plugins then activate one by one to check which one is creating the issues for you.
Thanks a lotRegards,
BasilisOctober 7, 2015 at 9:44 pm in reply to: Move Featured Image BELOW post title, date, etc IN A CHILD THEME #515452Hey danielefadda!
Do you know how to do advanced modifications to the theme?
Best regards,
BasilisHi CelebrationEvents!
Can you please point me out the buttons that do not work with a screenshot, so we can check them?
Thanks a lot
Best regards,
BasilisHi!
I am testing it now on your staging, sorry for the delay
Cheers!
BasilisHi!
That is basically a question for the WordPress support forums.
Please do ask there and they will help you with the import issue.Best regards,
BasilisHi Coronacom!
Glad you got it short out!
Please do let us know if you face any other issue!Cheers!
BasilisHey rudtek!
Are you running any cache to your site?
Where are you hosting at?Regards,
BasilisHey bigfatpurse!
Can you please contact the creators of those plugin and let us know if they think the issue is on our theme?
It will be really helpful for us, to define the problem.Cheers!
BasilisOctober 6, 2015 at 9:52 pm in reply to: Formidable form not editable on mobile – responsive problem #514791Hi deeluuxe!
Have you contact support of formidable about the issue?
Have they suggested anything and it is related to our theme?Best regards,
BasilisHi WSRJohn!
Please take a look here:
http://kriesi.at/documentation/enfold/use-the-layout-builder-with-any-post-type/and let us know if that solves the issue for you
Cheers!
BasilisHey!
What you can do is the an if statement, to the call of header
Example:
<?php if ( is_category('') ) { ?> <?php get_header('athletic'); ?> <?php } else { ?> <?php get_header(); ?> <?php } ?>
and just make a header file with your changes and call it header-athletic.php
Let me know if that helps
Best regards,
BasilisOctober 6, 2015 at 9:38 pm in reply to: Controlling the height of a LayerSlider using a media query #514778Hey JaneJoyce!
Layer slider does have an option, to control it through the media queries from it settings, while creating it.
have you worked with those settings?Cheers!
BasilisOctober 6, 2015 at 9:34 pm in reply to: Hiding the Avia Layout Builder for regular site users #514775Hey!
Can you please provide us with access, so we can also test that code?
Cheers!
BasilisOctober 6, 2015 at 9:33 pm in reply to: Since update to newest Enfold Theme version Fatal Error #514774Hey beingwithbyronkatie!
Please do contact WPML who will help you with any issues.
I am sorry but we do not provide support for third party pluginsRegards,
BasilisHey raglovesfootie!
Can I please check your web site live, so we can see the id selectors been used?
Best regards,
BasilisHi midischool!
Everything is possible, but that would need a lot of work to be done.
You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customizationLet us know if we could do anything else, regarding our theme
Cheers!
BasilisHi!
Yes for some reason you can not update.
Do you have enough web space on the package you have picked?Cheers!
Basilis -
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