Page 555 – Support | Kriesi.at – Premium WordPress Themes

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October 12, 2015 at 9:22 pm in reply to: Question on Boxed layout #517706

Basilis
Inactive Moderator

Hi!

I have checked your content and it is Image and not HTML.
If that is the case, how it can get it be responsive and how it should scale?

Let us know please

Best regards,
Basilis

October 12, 2015 at 9:20 pm in reply to: hacked :-( #517703

Basilis
Inactive Moderator

Hi!

You need to clean your site.
You can either contact someone to do it for you or try with sucuri API and sucuri service, who will guide you as should.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Cheers!
Basilis

October 12, 2015 at 9:14 pm in reply to: Post template – reply form #517697

Basilis
Inactive Moderator

Hey tremblayly!

Added to our team github for further updates!
Thanks a lot for your time to provide that! :)

Regards,
Basilis

October 12, 2015 at 9:13 pm in reply to: Website loading issues & advanced layer slider issue #517695

Basilis
Inactive Moderator

Hey marienlely!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

If you know or have the know how, you can use any plugins like optimisation.io , wprocket or W3C Total Cache

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

October 12, 2015 at 9:11 pm in reply to: Background Image Mobile #517692

Basilis
Inactive Moderator

Hey!

I could not see it on Chrome / Safari iOS. Can you please provide a screenshot?

Best regards,
Basilis

October 12, 2015 at 9:07 pm in reply to: fullscreen slider image size error #517685

Basilis
Inactive Moderator

Hey!

Please create different support topics, so we can assist better.

Best regards,
Basilis

October 12, 2015 at 9:07 pm in reply to: wocommerce product list #517684

Basilis
Inactive Moderator

Hi pouyaz!

Please do contact the author of the plugin, who will hep you with the process.
Unfortunately we do not offer support for third party plugins.

Cheers!
Basilis

October 12, 2015 at 9:06 pm in reply to: Contact form 7 extension #517682

Basilis
Inactive Moderator

Hi!

You can use the contact form 7 for that, or even Ninja Forms, which is a free plugin!

Regards,
Basilis

October 12, 2015 at 9:04 pm in reply to: Custom font button #517679

Basilis
Inactive Moderator

Hi!

It seems that the font is not loading properly.
Do you have cache enabled?

Regards,
Basilis

October 12, 2015 at 8:57 pm in reply to: Border around size #517677

Basilis
Inactive Moderator

Hey!

just name the border-bottom: none !important; then.
Will that wotk for you?

Regards,
Basilis

October 12, 2015 at 8:56 pm in reply to: Tabs on mobile #517675

Basilis
Inactive Moderator

Hi!

Yes, It will be and even if you use a child theme, as the real CSS will be loaded.
You will have to do that every time, I am sorry for that.

Cheers!
Basilis

October 11, 2015 at 10:42 pm in reply to: non-existent page /apple-touch-icon.png /browserconfig.xml #517071

Basilis
Inactive Moderator

Hi!
Can you please confirm to use, if those keep coming?

Cheers!
Basilis

October 11, 2015 at 10:41 pm in reply to: Post slider conflict with Event Calendar Pro #517070

Basilis
Inactive Moderator

Hi!

Can u please check your staging and let me know if it works?

Best regards,
Basilis

October 11, 2015 at 10:40 pm in reply to: Woocommerce shop page image size #517068

Basilis
Inactive Moderator

Hey voldemarasp!

Have you tried the WooCOmmerce settings?
After you do, then please also Install and run a Plugin called ” Regenerate Thumbnails ”

Best regards,
Basilis

October 11, 2015 at 10:39 pm in reply to: 3 columns masonry to 2 columns on mobile #517067

Basilis
Inactive Moderator

Hi gabreu!

IF you have 2 columns, what will be the available display?
The images will be really small and compressed and they will look bad.

Cheers!
Basilis

October 11, 2015 at 10:38 pm in reply to: Social icon size and telephone number size in top part of headr #517066
Basilis
Inactive Moderator
Hi Austin1988!
```
.social_header .phone-info { font-size: 20px!important; }
```
Have you tried that code and it did not worked out?

Cheers!
Basilis
October 11, 2015 at 10:37 pm in reply to: link portfolio Masonry image in overview to lightbox image #517064

Basilis
Inactive Moderator

Hi!

Please do let us know if that solution works out for you!

Regards,
Basilis

October 11, 2015 at 10:37 pm in reply to: Easyslider #517063

Basilis
Inactive Moderator

Hi Bert!

What do you mean with ” velocity ” exactly, can u please show us a screenshot or something?

Cheers!
Basilis

October 11, 2015 at 10:36 pm in reply to: woocommerce title and description underlined? #517062

Basilis
Inactive Moderator

Hey alicante15!

Can you please provide us the CSS you have used on those parts?

Regards,
Basilis

October 11, 2015 at 10:33 pm in reply to: Shadow on column #517061
Basilis
Inactive Moderator
Hey!

Change the code to:
```
<style type = "text/css">
.entry-content-wrapper .flex_column {
    box-shadow: 0px 0px 10px black;
}
</style>
```
Cheers!
Basilis
October 11, 2015 at 10:31 pm in reply to: Google Snippet #517059

Basilis
Inactive Moderator

Hey NikoArq!

Can u please show us what you need to change, so we can assist u?

Best regards,
Basilis

October 11, 2015 at 10:28 pm in reply to: Full width row with two colors #517056

Basilis
Inactive Moderator

Hey MulderMind!

Have you tried them 2 columns version and add some custom CSS with padding / margin on the text elements?

Cheers!
Basilis

October 11, 2015 at 10:27 pm in reply to: Adsense Not Responsive w/ Widget in Avia Layout Builder #517055

Basilis
Inactive Moderator

Hey!

Have you tried: https://support.google.com/adsense/answer/3543893?hl=en

Do try and let us know!

Best regards,
Basilis

October 11, 2015 at 10:26 pm in reply to: Can't update Enfold #517054

Basilis
Inactive Moderator

Hi Alison!

The better option is for you, to update it your self so you do not need to wait for us, when we can do it :-)
Have you tried update the site though FTP?

Cheers!
Basilis

October 11, 2015 at 10:25 pm in reply to: Adding a header widget to the logo container #517053

Basilis
Inactive Moderator

Hey bluecafe!

Can we please check your live web site?
We can help you place it correctly with that way :)

Regards,
Basilis

October 11, 2015 at 10:23 pm in reply to: Table row height problem #517052

Basilis
Inactive Moderator

Hey traumreiter!

You do have to many pricing tables, how they will all be on the same line?
That would require some custom coding, to include those tables inside a div that will have a scroll bar maybe on responsivness…
Do you know how to code something like that?

Best regards,
Basilis

October 11, 2015 at 10:22 pm in reply to: Background Image / Color-Section #517051

Basilis
Inactive Moderator

Hi jd1979!

Can we please check a liver version of your web site, so we can manage understand the issue and reproduce it?

Regards,
Basilis

October 11, 2015 at 10:20 pm in reply to: Social Icons in footer socket – Erraneous behaviour of first icon #517050

Basilis
Inactive Moderator

Hey!

I will do report that on our git, so we can fix it on a next release :)

Cheers!
Basilis

October 11, 2015 at 10:20 pm in reply to: tab styling mobile – top border #517049

Basilis
Inactive Moderator

Hi Munford!

The code you show us is actually removing the border not making it for us to see it.
Do you want to show it or hide the border?

Cheers!
Basilis

October 11, 2015 at 10:19 pm in reply to: Logo covers up first two menu items #517048

Basilis
Inactive Moderator

Hi bibbitybop!

Can we please do check the CSS snippet you tried?

Best regards,
Basilis
Author

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Viewing 30 posts - 16,621 through 16,650 (of 17,695 total)

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