Page 541 – Support | Kriesi.at – Premium WordPress Themes

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November 22, 2015 at 6:37 pm in reply to: Urgently!! Problem with Google #540391

Basilis
Inactive Moderator

Hi Dietlinde!

We can not define such issue, so easy.
Can ou please provide us our web site URL, so we can see if there is something not functioning normal, for google?

Thanks a lot

Regards,
Basilis

November 22, 2015 at 6:35 pm in reply to: Contact form – Send button – don´t works! Please help FAST!! #540387

Basilis
Inactive Moderator

Hey!

When posting, it makes it hard to keep track of the post as it goes back to end, I am sorry I could not help faster!
We would appreciate if you could also spare a time and rate our theme to Envato ( from your dashboard ) as it helps a lor for us to keep developing and providing top support!

Would appreciate all your help!

Thanks a lot for your time and patience.

Regards,
Basilis

November 22, 2015 at 6:30 pm in reply to: No related post showing #540384

Basilis
Inactive Moderator

Hey marcelwachter!

Yes, they are not available when Advanced Layout Builder is used to create posts. You can create such section by adding one of the elements that display posts to the bottom of your post.

Best regards,
Basilis

November 22, 2015 at 6:19 pm in reply to: Enfold update #540375

Basilis
Inactive Moderator

Hi!

I can see that you also using wp rocket inside the system.
Can I suggest to first disable all plugins and after try to clean?
That might solve the issue for you.

Thanks a lot for your time

Best regards,
Basilis

November 22, 2015 at 9:34 am in reply to: Layer-Slider-WP Image not stretching to full width #540320

Basilis
Inactive Moderator

Hey themeforesttony!

Can you add the image as background, it is the best way to make the image been 100% and follow the layer slider positions.
Else, it will not resize properly and not been placed on correct spaces, at different screen sizes.

Let us know if you have any more questions

Regards,
Basilis

November 22, 2015 at 9:17 am in reply to: Ajax Floating Contact Form #540318

Basilis
Inactive Moderator

Hi afarahani!

Yes the tutorial could work with enfold.
Do you want to look at a ready plygin: https://wordpress.org/plugins/slick-contact-forms/screenshots/
that might be useful for you, based on your experience?

Cheers!
Basilis

November 22, 2015 at 9:16 am in reply to: Custom CSS and Quick CSS – None of which work with this #540317

Basilis
Inactive Moderator

Hey!

can we please have access to your backend so we can give it a look, why works or not?

Thanks a lot

Best regards,
Basilis

November 22, 2015 at 9:15 am in reply to: Blog Sticky Posts not sticking / Receiving Pingbacks (when unchecked) #540316

Basilis
Inactive Moderator

Hey!

Your comments was activated on the specific post, I have disabled them!

Cheers!
Basilis

November 21, 2015 at 11:09 pm in reply to: Comment Box is Not appearing #540279

Basilis
Inactive Moderator

Hi!

Glad you got it short out!
Please do let us know if you need anything else, related to our themes!

Best regards,
Basilis

November 21, 2015 at 11:09 pm in reply to: "Icon Box" Styles Are Not Correct #540278

Basilis
Inactive Moderator

Hi Bobby!

Can you please check if you have any cache and it is active?
Seems the minified versions do not load probably corrected.
if not, re-upload the theme files, as something seems not to be uploaded properly as an other case.

Cheers!
Basilis

November 21, 2015 at 10:59 pm in reply to: Don't want to display single post title next to breadcrumb #540275

Basilis
Inactive Moderator

Hi!

Glad you got it short out.
Please do let us know if you need anything else, related to our theme.

Cheers!
Basilis

November 21, 2015 at 10:57 pm in reply to: How to remove category tags that show above the blog post title in a grid #540273

Basilis
Inactive Moderator

Hi sunworx!

Please try use the following:

.entry-content-header {
display: none !important;
}

let usk now if that helps you out

Best regards,
Basilis

November 21, 2015 at 10:39 pm in reply to: Widgets disappear from Custom Widget Area #540270

Basilis
Inactive Moderator

Hey yaniv691!

can we please have as private data, your backend access and your web site, so we can give it a look?

Thanks a lot

Regards,
Basilis

November 21, 2015 at 10:37 pm in reply to: Widgets and socket positioning #540268

Basilis
Inactive Moderator

Hey!

Glad you got it sort out.
Please let us know if you need anything else, regarding our theme!

Best regards,
Basilis

November 21, 2015 at 10:30 pm in reply to: different phone-info on mobiles and desktops #540266

Basilis
Inactive Moderator

Hi filz51!

Everything is possible, but that would need a lot of work to be done.

You can contact one of our Customization Contractors, who will help you out with the process.
http://kriesi.at/contact/customization

Let us know if we could do anything else, regarding our theme

Best regards,
Basilis

November 21, 2015 at 10:16 pm in reply to: Error fetching content – please reload the page and try again message #540262

Basilis
Inactive Moderator

Hi!

Your page is ” heavy ” loaded and that is why it takes time and expires as it seems.
can you please check your php version, that the server is running on?

Regards,
Basilis

November 21, 2015 at 10:11 pm in reply to: Contact form – Send button – don´t works! Please help FAST!! #540261

Basilis
Inactive Moderator

Hi Younis_FARES!

That badget you have added to the site, the red-pink one on the screen, does not allow the button to be clickable.
You have to either fix that or remove it, so everything can be functioning again correctly.

Thank you

Best regards,
Basilis

November 21, 2015 at 10:08 pm in reply to: Avia Layout Builder has stopped working #540259

Basilis
Inactive Moderator

Hey jordannick!

Do you have Yoast SEO activated? If so disable it please, until there is a new update.
Whta about the chil theme, if you return to the main theme, does it work again?

Best regards,
Basilis

November 21, 2015 at 10:05 pm in reply to: How to add a "quote" link next to the "reply" link in the comment section? #540258

Basilis
Inactive Moderator

Hey COLORIT!

It is some advanced modifications including modyfing multiple files.
You can find here: https://wordpress.org/plugins/wp-comment-remix/
that plugin. have you tried it, it is an easier process.

Let us know

Best regards,
Basilis

November 21, 2015 at 10:01 pm in reply to: Page/post ID #540255

Basilis
Inactive Moderator

Hey!

Great you got it short out.
Please let us know if we can do anything else for you.
Thanks a lot.

Best regards,
Basilis

November 21, 2015 at 9:55 pm in reply to: Product Slider – Woocommerce #540252

Basilis
Inactive Moderator

Hey Aleks!

Ok great, we will wait for you to let us know the results and if there is any issue comming up.

Thanks a lot

Best regards,
Basilis

November 21, 2015 at 9:52 pm in reply to: Stop pop-up of .jpg titles on hover #540251
Basilis
Inactive Moderator
Hi!

Please try the following Javascript, it should work:
```
(function(){
  var ttext;
  $(yourtargetselectorhere).hover(function(){
    ttext = $(this).attr('title');
    $(this).removeAttr('title');
  },
  function(){
    $(this).attr('title', ttext);
  });
}());
```
let us know if you need anything else, related to our themes.

Regards,
Basilis
November 21, 2015 at 9:46 pm in reply to: Post layout – missing meta blog elements #540248

Basilis
Inactive Moderator

Hey Mette Juul!

can you please try to reuplaod the theme through ftp and let us know if that works better for you?

Thanks a lot

Regards,
Basilis

November 21, 2015 at 9:42 pm in reply to: Portfolio grid to display the same as masonry gallery #540244
Basilis
Inactive Moderator
Hi!
try v
```
.grid-entry .inner-entry {
box-shadow: none !important;
}
```
let me know if that helps.

Best regards,
Basilis
November 20, 2015 at 11:13 pm in reply to: Page does not displayed correctly #539993

Basilis
Inactive Moderator

Hey augenblende!

can you please disable your web site cache and try again?
It will fix the issue most probably.

Thnaks a lot

Best regards,
Basilis

November 20, 2015 at 11:11 pm in reply to: Portfolio grid to display the same as masonry gallery #539991

Basilis
Inactive Moderator

Hi!

Instead of padding, add:

border: 10px solid #eee; and let us know if that works better for you!

Regards,
Basilis

November 20, 2015 at 11:10 pm in reply to: Again: menu issue on safari/mobile after last update #539989

Basilis
Inactive Moderator

Hey icebox10!

And what is that issue?
Please do let us know, so we can remeber and report back or assist you on how ti fix it

Best regards,
Basilis

November 20, 2015 at 10:58 pm in reply to: Issues with Avia Layout Builder columns when resizing #539984

Basilis
Inactive Moderator

Hi rickyporco!

I have loaded your web site to iPad & Mobile and they do not look so good, that is truth yeap.
But based on the modifications and the content you have, you will need to create the design you want, for mobile devices.

Thanks a lot

Cheers!
Basilis

November 20, 2015 at 10:56 pm in reply to: Error suscription jetpack #539981

Basilis
Inactive Moderator

Hi angelgarciainfantes!

Josue is notified for your post and will reply to you as soon as possible!
Thanks a lot for your patience!

Cheers!
Basilis

November 20, 2015 at 10:37 pm in reply to: add youtube video to layer slider #539979

Basilis
Inactive Moderator

Hey!

Please paste the iframe that youtube generated, to the appropriate field and it will work properly for you.

Cheers!
Basilis
Author

Posts

Viewing 30 posts - 16,201 through 16,230 (of 17,695 total)

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