Page 509 – Support | Kriesi.at – Premium WordPress Themes

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January 30, 2016 at 9:20 am in reply to: sidebar width #574947

Basilis
Inactive Moderator

Hey Judy!

Please take a look at the topic here:
https://kriesi.at/support/topic/changing-the-sidebar-width-and-keeping-it-responsive/

which will help you understand how to work with the sidebar dimensions.

Cheers!
Basilis

January 30, 2016 at 9:19 am in reply to: Blog Category views differ from Post to custom post type #574946

Basilis
Inactive Moderator

Hi laptophobo!

That is a first. I checked also my installation and I have seen the same thing.
I did not found a solution to be honest, but there might be something around.
I have asked a colleague to come and give it a look, if he can have something to be suggested.

Regards,
Basilis

January 30, 2016 at 9:16 am in reply to: Password #574943

Basilis
Inactive Moderator

Hey Gary!

Can we please see your page and maybe also backend access?

Best regards,
Basilis

January 30, 2016 at 9:14 am in reply to: Decrease padding on footer using CSS #574940

Basilis
Inactive Moderator

Hey!

To target the area with the arrows, please do use the
#footer { padding: 0px }

to remove the padding.
Let me know if that works

Best regards,
Basilis

January 30, 2016 at 9:08 am in reply to: Before and after image plugin that is compatible with Enfold #574936

Basilis
Inactive Moderator

Hey!

Try open a support ticket with the plugin creator and let him know if he can help define, why it is not working
After we or he will be properly easier to define the issue and maybe make it to work

Regards,
Basilis

January 30, 2016 at 9:07 am in reply to: Specific height in color section #574935

Basilis
Inactive Moderator

Hi sitesme!

Can you please clear your cache and try check again?
I just did checked the site and I can see it working properly

Cheers!
Basilis

January 30, 2016 at 9:04 am in reply to: Problem with custom widget button on header after update #574933

Basilis
Inactive Moderator

Hi!

Glad you got it short out!
Please do let us know if you need anything else, we will be more than happy to help!

Cheers!
Basilis

January 28, 2016 at 9:32 pm in reply to: Default theme is not looking the Demo! #574105

Basilis
Inactive Moderator

Hey!

Can you please resete and re-install the theme and let us know how that works out for you?

Best regards,
Basilis

January 28, 2016 at 9:09 pm in reply to: Disable double ASCII encoding in Avia Form Builder forms #574083

Basilis
Inactive Moderator

Hi derveit!

I have asked a team member who I think can be as useful as possible to you, to actually pop in here.
Please be patience, as his GMT is a bit different

Best regards,
Basilis

January 28, 2016 at 8:32 pm in reply to: Subscription plugin #574056

Basilis
Inactive Moderator

Hey!

You can send the blog updates, through RSS emailing

https://wordpress.org/plugins/feedburner-email-subscription/

Regards,
Basilis

January 28, 2016 at 8:21 pm in reply to: Apache error: File does not exist #574045

Basilis
Inactive Moderator

Hi pako69!

Can we please check the live page, so we can check and debug the issue?

Cheers!
Basilis

January 28, 2016 at 8:16 pm in reply to: Customise and Rename archive pages #574035

Basilis
Inactive Moderator

Hi brian7454!

It is amazing when ppl do get a theme and then customise it so much.
I am sure you will enjoy working with enfold.

Take a look here:

How to Create a Custom Post Types Archive Page in WordPress

and you will understand more on how to create it.

Best regards,
Basilis

January 28, 2016 at 8:13 pm in reply to: Blog Posts by Categories displaying ALL #574034

Basilis
Inactive Moderator

Hi Heathcliffe!

I have checked the issue. I have asked Kriesi to give it a look and provide a fix.
hanks a lot for your time and patiience

Regards,
Basilis

January 28, 2016 at 8:12 pm in reply to: Move whole site to a new folder #574032

Basilis
Inactive Moderator

Hi!

From what I can understand, you need some help, because there are many different factors to move it, together with the FTP
You can contact one of our Customization Contractors, who will help you out with the process.

Customization

Let us know if we could do anything else, regarding our theme

Regards,
Basilis

January 28, 2016 at 8:05 pm in reply to: Lists #574022

Basilis
Inactive Moderator

Hey AWZ!

can you please show us the page so we can see how it is been generated?

Best regards,
Basilis

January 28, 2016 at 8:05 pm in reply to: Hows to determine the version of Enfold Installed #574021

Basilis
Inactive Moderator

Hey!

Can you please provide us with backend access / ftp so we can give it a look?
We will be able to understand and provide you more info of what happend

Regards,
Basilis

January 28, 2016 at 7:59 pm in reply to: Update Issues #574017

Basilis
Inactive Moderator

Hi!

That is related to your browser and how the pages are been cached.
Nothing related to the update.

Let us know if you have more questions or issues

Regards,
Basilis

January 28, 2016 at 7:58 pm in reply to: Masonry Gallery Not Working #574015

Basilis
Inactive Moderator

Hi!

Please try regenerate the thumbnails and let us know if that solves the issue for you
https://wordpress.org/plugins/regenerate-thumbnails/

Cheers!
Basilis

January 28, 2016 at 7:57 pm in reply to: Portfolio with mulitple simultaneous filter/sort option #574013

Basilis
Inactive Moderator

Hey ak-muc!

I am sorry but that is not available
If there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/

Best regards,
Basilis

January 28, 2016 at 7:46 pm in reply to: Manage saved the Avia Templates #574004

Basilis
Inactive Moderator

Hey Alexander!

Please edit your page and click templates and hover on the template you would like to remove and X icon will appear, click it to remove your templates

Cheers!
Basilis

January 28, 2016 at 7:42 pm in reply to: enfold demo page #574000

Basilis
Inactive Moderator

Hey jelle!

I am sorry but I could not understand the actual issue. Can you please let me know if what you mean is that you loaded the demo content and that particular page, did not loaded?

Cheers!
Basilis

January 28, 2016 at 1:22 pm in reply to: Custom CSS ID for any element #573700

Basilis
Inactive Moderator

Hey!

Glad you got it short out!
Please do let us know if we can do anything else, we will be more than happy to help you out.

Best regards,
Basilis

January 27, 2016 at 9:39 pm in reply to: Fatal Error on UPGRADE #573279

Basilis
Inactive Moderator

Hey Justin!

Please try update the theme again, using FTP uploading and let us know if that solves the issue

Best regards,
Basilis

January 27, 2016 at 9:39 pm in reply to: Buddypress posts comment doesn't work #573278

Basilis
Inactive Moderator

Hey Kyle!

Can we please hvae access to your web site, so we can see the issue and try reproduce it?
Also a post where you have added some comments would be nice.

Cheers!
Basilis

January 27, 2016 at 9:37 pm in reply to: Layer Slider not updating #573277

Basilis
Inactive Moderator

Hey!

I tested the slider and I do see that my saving / changes are done.
Can you let me know what change you tried and did not work? Anything related to video?

Regards,
Basilis

January 27, 2016 at 9:31 pm in reply to: HTML Validator Problems #573272

Basilis
Inactive Moderator

Hey DerNeumi!

Can you please explain us your question and the issue you are having?

Best regards,
Basilis

January 27, 2016 at 9:29 pm in reply to: Few questions/issues during test #573267

Basilis
Inactive Moderator

Hey!

add (Email address hidden if logged out) and please share the credentials as private data here.
When you post a second reply, before we do reply, you do not bump a post, you send it back to the end… :)

Best regards,
Basilis

January 27, 2016 at 9:26 pm in reply to: Can´t see the Main Menu nor the Footer #573265

Basilis
Inactive Moderator

Hey!

Glad you got it short out!
Please do let us know if we can do anything else, we will be more than happy to help!

Best regards,
Basilis

January 27, 2016 at 9:25 pm in reply to: Cannot add pages to menu #573264

Basilis
Inactive Moderator

Hi!

can we please have backend access and ftp, to check the code added?

Regards,
Basilis

January 27, 2016 at 9:24 pm in reply to: Customize Sidebar #573263

Basilis
Inactive Moderator

Hey!

Yes, that can be done, It does require some CSS to be achieved.
When you are done with the setup and all, let us know and we will provide it for you, the code needed.

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 15,241 through 15,270 (of 17,695 total)

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