Forum Replies Created
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Hey Filipe!
If you inspect the elements, you can notice that each of those, does have a different selector, as for example
av-masonry-1-item-131so if you do target them, u will be able to add a border to each element.
Please let us know if that works out for you
Cheers!
BasilisHey!
Please disable all of your plugins clear your cache and try again.
I can see a CSS conflict from some plugin at that point, so we have to find what is happening.Thanks a lot for your understanding
Cheers!
BasilisHi Gavin!
You can use the advanced layout builder for it
It is under Media Elements in Avia Layout Builder.Please do let us know if we can do anything else for you, would be more than happy to assist.
Best regards,
BasilisHey!
The issue with the WooCommerce email, is not related to Enfold, as those are been translated from the WOoCommerce.
If you have an issue with that, please do contact the WooCommerce team, they will be more than happy to assist you.Please let us know if any issue related with our theme!
Best regards,
BasilisHi Jiminidaho!
Theme: Enfold
Version: 3.4.7That is an old version of Enfold.
Please do let us know if you can update it and let us know after if that will fix your issueCheers!
BasilisMay 24, 2016 at 9:37 pm in reply to: Woocommerce Product Category Images disappearing randomly. #637734Hey cybervise13!
https://store.willismusic.com
could not load for me, so I could not check if you have, latest WordPress version & ENfold Version
Please do and clear cache after.Check if that solves the issue for you.
Thanks a lot
Regards,
BasilisMay 24, 2016 at 7:54 am in reply to: Revolution Slider // Full SCREEN slider not displaying properly #637287Hi!
θα ρίξω μια ματιά ξανά σε λίγο να δω πως θα το κάνουμε.
Θα προσπαθήσω να το λύσουμε, αλλά καλή λύση είναι άμα ο ιδιοκτήτης θέλει να κάνει πολύ καλή δουλειά να προσλάβει και έναν επαγγελματιά, καταλαβαίνω και εκτιμώ τον κόπο σου παρόλα αυτά και θα δω να το λύσουμε.Cheers!
BasilisHey!
Do you have wordfence running at all?
Can you please confirm?Please also try to remove the mod security from Apache and let us know if that works
Best regards,
BasilisHey!
I loaded the web site and I can see the team member images looking fine, I am afraid there is a cache issue.
Please do take a look for that.Regards,
BasilisHi!
The shortcode can not have a style attribute, as it is not prebuild, that is why you might see the result, but hey do not get applied. They can not get executed.
Each shortcode has a certain ID / Class only for him so you should use that to style the element.Regards,
BasilisMay 23, 2016 at 10:13 pm in reply to: Save tables making in Avia Layout Builder as shortcode #637102Hey kkwasniewski!
can you please show us what you need to do, I am sorry but could not understand based on what has been explained.
Thanks a lotBest regards,
BasilisHi!
Glad you got it short out!
Please do let us know if you need anything else, we will be more than happy to assist further.Best regards,
BasilisHey Kim!
Add the following to your header page
<?php if is_page('page_id'); { ?> the code here <?php } ?>
let us know if that helps you out
Best regards,
BasilisHey!
That can be an issue, with the hosting provider and what they do allow for editing.
Can you please contact them and check with them?Best regards,
BasilisHey eKMUch!
At one of the post, you are usind ALB to create it and on the other not, there is the difference on the results.
I will be happy to provide more info if needed.Thanks a lot for sharing your access for the ticket, it helped a lot.
Best regards,
BasilisHi jefex06!
Please provide us access to your web site, so we can see it
I am sorry but not much we can do, if we do not see the code been used.Cheers!
BasilisHey buscoseo!
I have loaded the web site and it does look OK to be.
can u please let us know, what issues you are facing with the site?Thanks a lot
Cheers!
BasilisHey Innovago!
You will have to contact the plugin author, based on those issues as they are not controlled from our theme, but from their plugin.
Thanks a lot for your understanding
Regards,
BasilisMay 23, 2016 at 9:18 pm in reply to: Custom Map Marker Image Size : Won't Display at 80x80px #637073Hi axlright!
From your shortcode, change
width: 40px; height: 40px;
to the correct attributes and it will fix your issue.
It is on 2 different positions, please make sure you change both.
Thanks a lot for using our themes.
Cheers!
BasilisHi!
There is a known issue, which we are trying to fix.
If wordfance is active please disable it, until the wordfence guys fix the issue from the API.Thanks a lot
Cheers!
BasilisHey!
Please let us know if what Guenni suggested is working out, as that is the proper solution actually!
Happy to help with anything else
Regards,
BasilisHi!
The issue is because of the caching of WPEngine and I am afraid there is not much we can do about that.
Please contact them to disable any cache instances, while u work on the site and need to do modifications.Regards,
BasilisHey!
Please disable wordfence, at least for now, so you can have it been working.
We know the issue and we do look for a solution for it.Thanks a lot for your understanding.
@elames I have removed the private data, for security reasons, please provide it ONLY when you are author for the ticket.Cheers!
BasilisHi Alben63!
I have assigned our German Speaking supporter to the task, he will reply and assist you as soon as possible
Thanks a lot for your understandingCheers!
BasilisMay 23, 2016 at 8:51 pm in reply to: Revolution Slider // Full SCREEN slider not displaying properly #637059Hey!
Καλησπέρα,
το colorsection που έχεις προσθέσει έχει διαφορετικό μέγεθος για αυτό συμβαίνει αυτό.
Πρέπει να διορθώσεις αυτό και θα παίζει και ο slider σωστά.Best regards,
BasilisHey axlright!
That would brake the grid, I am afraid.
Please take a look herethat will help you solve any issues.
Thanks a lot for
Regards,
BasilisHey norcalnathan!
Do not worry, we will find the solution!
Can you please provide us your web site and maybe admin access also, so we can take a look?Cheers!
BasilisHi!
Thanks for your kind words and we appreciate them a lot.
Please also keep in mind to rate our theme into themeforest, that is also something really helpful!Thanks a lot for your understanding!
Regards,
BasilisHi er3!
Can you please disable your plugins and give it a try?
IT seems like something is blocking it.
If not try to remove any custom CSS also, just for the rest, so we can see if it is something related to that.Cheers!
BasilisHi!
I have assigned our geman supporter to the task, he will be with you as soon as possible.
Thanks a lot for your understandingBest regards,
Basilis -
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