Forum Replies Created
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AuthorPosts
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June 15, 2016 at 8:34 pm in reply to: List of pages, plugins, users and post not showing in backend #648837
Hey!
Glad we got it short out!
Please remember to rate our theme at themeforest, we would much appreciate.Thanks a lot for your time and patience!
Best regards,
BasilisHi!
That is because of the table size and options it has, I am afraid.
Can you let me know if the tables of our demo, do look so bad also?
How you have build those you provide to us?Thanks for the info
Regards,
BasilisHi!
Based on all that, the only option is to go and change host provider, so there is no limit
Before you do, you can ask anyone of those big players to create a testing environment for you, so you can be sure it is perfect.Regards,
BasilisJune 15, 2016 at 7:15 am in reply to: Images broken in backend of wordpress – Avia builder icons #648438Hey!
Please contact your hosting provider and check the mod_security.
it seems they are blocking connections.Let us know if that works or what they have told you, so we can check further
Best regards,
BasilisHey!
Can you please remove any custom CODE, disable all the plugins and give it a try again, letting us know if that works?
Please if you have any cache plugin, please remember to disable it also.Thanks a lot
Best regards,
BasilisJune 15, 2016 at 7:12 am in reply to: Hover Effect – Turn Background Video from Black & White to Colour #648436Hey ubershao,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
BasilisJune 15, 2016 at 7:06 am in reply to: Avia Builder How to create a shaded area full width on top of background picture #648430Hey kilimats!
Better is to use a custom HTML to achive that.
Add the element, style it with CSS And position it to absolute bottom ( or based on those 3 pricing columns can also work ).Let us know if we can help further, will be more than happy to assist.
Cheers!
BasilisHey!
We have replied there.
I will do keep the post here loced, please do not create duplicate posts, it makes hard to manage your support questions.Thanks a lot
Regards,
BasilisHi!
I loaded the site, to see your image and I can see for example something like
http://www.dadamedia.cc/wp-content/uploads/2016/05/bartok_s-1280×480.jpgon one of them. The size is big of the image, so it can not git all ( not only what enfold is using, but your image is also really big ).
A square type of image has to be used here, so it can look and act properly, I am afraid…Please let us know if we can do anything else for you.
Best regards,
BasilisJune 15, 2016 at 6:40 am in reply to: Update to Enfold 3.6.1 won't complete, causes fatal error #648411Hi amz!
Please do the following and it will fix your issue
1. Open ftp
2. go to the themes folder
3. Rename from enfold to enfold2
4. login to your admin
5. Turn enfold folder back to original nameLet us know if that solves the issue for you.
Happy to assist with anything else!Best regards,
BasilisHey hollyp3!
Can you please show us an example, so we can get a look what is visible, when you paste the vimeo video link?
Thanks a lot
Cheers!
BasilisHi!
Glad we got it short out!
Please let us know if we can do anything else for you, will be more than happy to assist.Thanks a lot
Cheers!
BasilisHey thewisebunny!
Can you please let me know which mobile browser you are using please?
Thanks a lot
Best regards,
BasilisJune 13, 2016 at 9:45 pm in reply to: update page Crashing when using some Avia items in sections #647663Hey leoc26!
The iframe issue is already known from Kriesi and he will do update and provide a fix soon enough.
Please be patience till he manages to.Thanks a lot for your patience and understanding, we do appreciate it a lot
Regards,
BasilisJune 13, 2016 at 9:40 pm in reply to: Fullscreen slider caption- change size of background colour #647661Hi digitall!
The CSS here includes that
.caption_bottom .slideshow_caption .slideshow_inner_caption .slideshow_align_caption { }
a padding:20
You can alter it to what you want.
Please let us know if we can do anything else.
Cheers!
BasilisHi natascha77!
Please add to your CSS
.av_header_transparency #advanced_menu_toggle {
color: #000;
}let us know if that would be help.
Thanks a lot for your understanding
Cheers!
BasilisHi crg1!
Can you please remove any of your customisations and let us know if that fixes your issue?
Thanks a lot for your understanding.
Cheers!
BasilisJune 13, 2016 at 9:24 pm in reply to: Enfold Style not applying, importing theme settings does not apply either #647650Hi!
Happy we got it short out!
Please let us know ig we can do anything else for you, we will be happy to assist.Regards,
BasilisHey!
Please update enfold also to the latest version and that will fix any of your issues.
Thanks a lot for your understanding
Best regards,
BasilisHey evekj!
Can you please disable all of your plugins, remove any customisations done and let us know if the issue is fixed?
I can see our demo been working properly.Thanks a lot
Cheers!
BasilisHey!
The CSS is still been cached.
You need to disable your Cache then clear and hard refresh, so you can be able to use it propely.Please let us know if we can do anything else for you.
Best regards,
BasilisHey Clay!
Seems nothing changed, but I could not also locate the code on the custom CSS, please add it again so we can be able to review it.
Best regards,
BasilisHi tenerifresh!
I am sorry but hard to find / see.
Ca you please share with us your web site URL?Thanks a lot
Best regards,
BasilisHi!
We will be here and really sorry we could not help better.
Please let us know if we can help you with anything elseCheers!
BasilisJune 13, 2016 at 8:38 pm in reply to: I'd like bold text to be darker/stronger, not my link colour #647635Hey!
Glad it got it short out!
Please let us know if we can do anything else for you!Regards,
BasilisJune 13, 2016 at 8:30 pm in reply to: Blog – Grid Layout – How To Remove Dates From Display? #647629Hey!
Glad it got it short out.
Please let us know if we can do anything else for you, would be happy to assist.Thanks a lot for your time and patience
Regards,
BasilisJune 12, 2016 at 9:23 pm in reply to: Warning and Fatal Error after updating to latest Enfold theme [CRITICAL!] #647028Hey!
we are glad you got it short out!
Please let us know if we can do anything else to assist, we would love to!Regards,
BasilisJune 12, 2016 at 1:39 pm in reply to: Why is image caption overlay larger than image itself? #646907Hey!
Glad we got it solved, that is what matters!
Let us know if we can help with any other way!
Regards,
BasilisHey!
Good you worked it out.
Hope next time we can help further, please do not hesitate to open a new ticket for us!Regards,
BasilisJune 12, 2016 at 1:27 pm in reply to: Generate new image size thumb in functions.php (child theme) #646903Hi!
Glad it works for you, as it is the easiest way to get with it.
Please let us know if you need something else from us!Regards,
Basilis -
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