Page 444 – Support | Kriesi.at – Premium WordPress Themes

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June 21, 2016 at 7:24 am in reply to: Pagination of coments in Pages #651304

Basilis
Inactive Moderator

Hi CloudChoice!

That is because pages do not understand commnets like that, so the function is not working.
Please take a look at the second reply here
http://wordpress.stackexchange.com/questions/78457/paginate-comments-links-not-working

and let us know if it helpful at all

Regards,
Basilis

June 21, 2016 at 7:10 am in reply to: Blurry Logo #651301

Basilis
Inactive Moderator

Hey!

Please add to your CSS the following and let me know if it does fix the issue

.logo img {
max-height: auto;
}

thanks a lot for your patience

Regards,
Basilis

June 21, 2016 at 7:03 am in reply to: How to create 2 button pointing to two different URL? #651297

Basilis
Inactive Moderator

Hey!

Glad it got it short out.
Please create a new ticket if you need anything else from us.
Thanks a lot

Best regards,
Basilis

June 21, 2016 at 7:02 am in reply to: Open Link in New Tab – Logo/Partner Element #651295

Basilis
Inactive Moderator

Hey Matthew!

Can you please post us on private your backend details, so we can give it a look?
Thanks a lot for your understanding

Best regards,
Basilis

June 21, 2016 at 6:59 am in reply to: Problem with contact form #651292

Basilis
Inactive Moderator

Hey!

Please create a different ticket, so we can check the backend, or what it might causing the issue.

Thanks a lot

Cheers!
Basilis

June 21, 2016 at 6:58 am in reply to: Contract form does't save any new change setting. #651290

Basilis
Inactive Moderator

Hey!

Please create a different ticket, so we can check the backend, or what it might causing the issue.

Thanks a lot

Cheers!
Basilis

June 21, 2016 at 6:51 am in reply to: Add background color to sidebar and center content within sidebar #651285

Basilis
Inactive Moderator

Hey!

Glad it got it short out!
Please feel free to open a new ticket if you need anything else.

Best regards,
Basilis

June 21, 2016 at 6:47 am in reply to: Small additional logo to header? #651281

Basilis
Inactive Moderator

Hey unktehi!

Can you please provide us a link of your web site.
It would need some CSS to be achived, need to see if we can do it or what code needs to be added.
Thanks a lot

Cheers!
Basilis

June 21, 2016 at 6:44 am in reply to: Set Featured Image below Title #651278

Basilis
Inactive Moderator

Hi Zheng Yu!

Try that one for the blog page
https://kriesi.at/support/topic/move-featured-image-below-post-title-date-etc/

let us know if it works as should.

Cheers!
Basilis

June 21, 2016 at 6:41 am in reply to: Advanced Layout Editor Problem #651276

Basilis
Inactive Moderator

Hey!

Can you reuplaod enfold files through ftp please?
To have a clear latest version uploaded to see if the issue keeps happening.

Thanks a lot

Best regards,
Basilis

June 21, 2016 at 6:36 am in reply to: Gallery animation not working when table is inserted beside it? #651273

Basilis
Inactive Moderator

Hey!

Can you please try take a screenshot and show us what you want to do? That might be helpful to start getting somewhere.

Regards,
Basilis

June 21, 2016 at 6:34 am in reply to: Facebook Likebox looking bladly placed #651272

Basilis
Inactive Moderator

Hey!

Add a text widget, which is empy, can have inly a <p></p> maybe inside, for the columns you want to have nothing and that will work.

Thanks a lot

Cheers!
Basilis

June 21, 2016 at 6:27 am in reply to: Category – destroyed layout #651268

Basilis
Inactive Moderator

Hi!

You have done to many CSS modifications to the theme ( and maybe to the core files also ) that is hard to get what is there wrong.
You will have to hire someone to fix all those modifications, as there are many things to go ahead with and we are not able to help with all that
I am afraid.

Thanks a lot for your understanding

Cheers!
Basilis

June 21, 2016 at 6:23 am in reply to: advaced layout there is a spinning gear icon …. again #651265

Basilis
Inactive Moderator

Hey!

Do you have an iFrame added there?
iFrames have a known issue that they create a problem with the ALB.

Thanks a lot

Best regards,
Basilis

June 20, 2016 at 10:01 pm in reply to: Contact Form 7 – 2 Columns #651116

Basilis
Inactive Moderator

Hi!

I am sorry but we do not do such customisations.
We do help with elements related to theme, like the contact form the theme includes.
For that, you would need to hire someone to help you out.

Please do let us know if we can do anything else for oyu, related to our theme

Cheers!
Basilis

June 20, 2016 at 9:30 pm in reply to: Blog posts element not showing content #651101

Basilis
Inactive Moderator

Hey gigiprod!

Please update enfold and wordpress to latest version and let us know if that solves your issue.

Thanks a lot

Cheers!
Basilis

June 20, 2016 at 9:12 pm in reply to: Migrating from one domain to another – entire site/theme/pages #651090

Basilis
Inactive Moderator

Hey shawnbanack!

Try a plugin like ” Duplicator ” it is easy for you to pack and move the data around.
If that does not work, best solution is to hire a freelancer to do the work for you.

Thanks a lot for your understanding

Regards,
Basilis

June 20, 2016 at 9:04 pm in reply to: Website crashed during update!!! (fatal error showing) #651088

Basilis
Inactive Moderator

Hey!

The solutions seems to be ok, to be honest and she descrived it as much as possible.
Please feel free to let us know if it works or you are dealing with any issues.

Cheers!
Basilis

June 20, 2016 at 8:51 pm in reply to: Import Startup business demo #651081

Basilis
Inactive Moderator

Hey!

Yes, because there is a posibility not to be able to overwrite from server, can you ask your hosting provider to check, if all working?

Thanks a lot

Cheers!
Basilis

June 20, 2016 at 8:45 pm in reply to: Info footer #651077

Basilis
Inactive Moderator

Hey TedalGroup!

Because we do have a menu there, can you please provide us a link how you have done it, so we can be able to assist you further?

Thanks a lot

Regards,
Basilis

June 20, 2016 at 8:44 pm in reply to: AVIA Layout Builder won't load elements to edit #651076

Basilis
Inactive Moderator

Hi!

BTW, if you want us to get up and provide a reply, please do not post again and again inside a post, cause it gets last in the line and we can not assist at all.

Thanks a lot

Best regards,
Basilis

June 20, 2016 at 8:39 pm in reply to: Contact Form 7 – 2 Columns #651075

Basilis
Inactive Moderator

Hi!

Contact Form 7 has some fields where you can add the HTML.
If that is hard, pelase try an other software like Ninja Forms.

Thanks a lot

Cheers!
Basilis

June 20, 2016 at 8:38 pm in reply to: Main Menu on smartphone #651074

Basilis
Inactive Moderator

Hi Peter!

That is a strange behavour.
Have you added anything to the custom CSS and made any modifications?
Can you please remove those and any cache and test again?

Thanks a lot

Cheers!
Basilis

June 19, 2016 at 8:54 pm in reply to: Enfold Question #650487

Basilis
Inactive Moderator

Hi!

Please provide us a link of your web site, so we can see the issue and help you out how to fix it!

Thanks a lot

Regards,
Basilis

June 19, 2016 at 7:09 pm in reply to: Youtube videos does not embed anymore. #650454

Basilis
Inactive Moderator

Hi JHU8ghsrr5!

Can you please provide us with backend details as private, so we can give it a look?

Thanks a lot

Best regards,
Basilis

June 19, 2016 at 6:51 pm in reply to: Side bar is at the bottom #650450

Basilis
Inactive Moderator

Hey!

You are using a fill width area ( the color section ), which does bring the sidebar below, when used.
That is your issue.

Please do let us know if we can do anything else for you.

Best regards,
Basilis

June 19, 2016 at 6:38 pm in reply to: Enfold Question #650446

Basilis
Inactive Moderator

Hi Polat!

Yes it is possible to do it.
Please do register on our forum, with your codes and we will do help you further with any questions.

Thanks a lot for your understanding

Best regards,
Basilis

June 18, 2016 at 9:16 pm in reply to: Problems with Slider #650287

Basilis
Inactive Moderator

Hi felixl!

There is a newer version of Enfold.
Please do install it and let us know if that solves your issues.
Thanks a lot

Best regards,
Basilis

June 18, 2016 at 9:11 pm in reply to: Incomptibility between Enfold 3.5.4 and WPML latest version. #650286

Basilis
Inactive Moderator

Hey!

as Yigit said, we have already report the issue to Kriesi and he already replied he will fix as soon as possible.
We are sorry for the trouble, we do appreciate all the patience

Regards,
Basilis

June 18, 2016 at 8:39 pm in reply to: adding something below header #650284

Basilis
Inactive Moderator

Hi!

Glad you got it short out!
Let us know if we can do anything else for you, at any time.

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 13,291 through 13,320 (of 17,695 total)

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