Page 431 – Support | Kriesi.at – Premium WordPress Themes

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August 7, 2016 at 4:40 pm in reply to: Masonry and Portfolio Element issues #669483

Basilis
Inactive Moderator

Hi!

Please go to Settings -> Permalinks select custom and press save.
Do let us know if that solves your issues.

Thanks a lot

Cheers!
Basilis

August 7, 2016 at 4:39 pm in reply to: builder RTL #669482

Basilis
Inactive Moderator

Hi Iyar!

To elaborate the issue, the Layout Builder of Enfold, is not RTL ready, is that correct?
If that is the case, we need to check with Kriesi, if there is going to be an update for the backend.

Thanks a lot

Cheers!
Basilis

August 7, 2016 at 4:34 pm in reply to: Menu Mouseover Highlight Misalignment #669477

Basilis
Inactive Moderator

Hi LifEnD!

I have laoded your web site and it seems to be the background at all the positions.
Can you please let us know what screensize you have?

Thanks a lot

Cheers!
Basilis

August 7, 2016 at 4:25 pm in reply to: Icons Missing after theme update to 3.6.1 #669468

Basilis
Inactive Moderator

Hi!

Please try a hard refresh ( Ctrl + F5 ) after clearing all the history, which would help you see the icons after.
Please do let us know if that works out for you.

Thanks a lot

Regards,
Basilis

August 7, 2016 at 4:22 pm in reply to: Decrease a search button #669466
Basilis
Inactive Moderator
Hi!

If you try the following function?
```
function custom_button_width_css(){
?>
<style>
.search-panel .button {
width: 100px !important; 
}
</style>
<?php
}
add_action('wp_head', 'custom_button_width_css');
```
Does that make any change, so we can be able to understand where the issue might be located.

Thanks a lot

Cheers!
Basilis
August 7, 2016 at 4:15 pm in reply to: Combination (Isotope) filter in masonry gallery #669465

Basilis
Inactive Moderator

Hey winnieandbuzz!

I am sorry but that is not something easy to be done and not part of our Support.
Please consider to hire someone, who will be able to assist you further with your issues.

Thanks a lot for your patience and understanding

Best regards,
Basilis

August 7, 2016 at 4:12 pm in reply to: I need help … #669464

Basilis
Inactive Moderator

Hi!

Please take a look at the following:

Change the logo url on some pages

Regarding the logo URL.
Regarding a different menu per page, please look here
https://wordpress.org/plugins/page-specific-menu-items/

Let us know if we can do anything else for you

Cheers!
Basilis

August 6, 2016 at 4:54 pm in reply to: [SOLVED] Problem loading, after update 3.7.1 #669331

Basilis
Inactive Moderator

Hi macrunner!

IF you have the exact same installation, at your localhost, does it work differently, or u get the same results?
Please do let us know :)

Regards,
Basilis

August 6, 2016 at 4:36 pm in reply to: Add link to gallery Image #669327

Basilis
Inactive Moderator

Hi!

Please take a look at the plugin here, it can be helpful for you
https://wordpress.org/plugins/wp-gallery-custom-links/

Thanks a lot

Best regards,
Basilis

August 6, 2016 at 4:32 pm in reply to: Warning: Division by zero in Error #669325

Basilis
Inactive Moderator

Hi!

Can you please try re-upload the theme files through ftp and let us know if that fixes the issue?
That error is strange and I am not getting it on a clear installation of the latest version.

Thanks a lot

Cheers!
Basilis

August 6, 2016 at 4:29 pm in reply to: Donation Can not showing in search results #669323

Basilis
Inactive Moderator

Hi!

Can you please also let us know your web site URL?

Thank a lot

Cheers!
Basilis

August 6, 2016 at 4:27 pm in reply to: help message error #669321

Basilis
Inactive Moderator

Hi!

Please take a look here

How To Create And Customize A WordPress Child Theme

on how to create a child theme and use it.

Thanks a lot

Best regards,
Basilis

August 5, 2016 at 9:34 pm in reply to: Delet frame #669153

Basilis
Inactive Moderator

Hey!

Please update to the latest version of enfold and after disable your plugins.
Check if the issue is there and activate the plugins one by one, before.

Thanks a lot

Best regards,
Basilis

August 5, 2016 at 9:32 pm in reply to: problem with responsive menü #669152

Basilis
Inactive Moderator

Hey!

Can you please give us some more informations please?
What browser are you using and what OS

Thanks a lot

Cheers!
Basilis

August 5, 2016 at 9:31 pm in reply to: problem with countnumber and menu #669151

Basilis
Inactive Moderator

Hey JNAD!

Please disable any plugins running and let us know if that fixes your issue.

Thanks a lor

Best regards,
Basilis

August 5, 2016 at 9:30 pm in reply to: Warning: Division by zero in Error #669150

Basilis
Inactive Moderator

Hey rikeswon!

Please update tot the latest Enfold Version and let us know if that does fix your issue.

Thanks a lot for your understanding

Cheers!
Basilis

August 5, 2016 at 9:26 pm in reply to: Restyling Woocommerce pages #669148

Basilis
Inactive Moderator

Hey VORMELEVENCC!

How re you using the child theme woocommerce folder?
Can you show us your structure?
What changes are you doing and they are not taking place?

Thanks a lot

Cheers!
Basilis

August 5, 2016 at 9:18 pm in reply to: Mobile table won't scroll #669146

Basilis
Inactive Moderator

Hey!

If you are having issues with tables, please try a plugin called ” TablePress “.
It might be what you need, to achive the results you aim for.

Please do and let us know if you still have any issues.

Regards,
Basilis

August 5, 2016 at 9:05 pm in reply to: Info "shop" page Enfold #669140

Basilis
Inactive Moderator

Hi!

Please provide them as private data at the post, so we can give it a look.
Thanks a lot for your understanding and patience.

Regards,
Basilis

August 5, 2016 at 9:03 pm in reply to: One more comment on maps for Yigit… #669137

Basilis
Inactive Moderator

Hey goldengate415!

Thanks a lot for pointing that out, we do appreciate it a lot.
Please feel free to let us know if we can do anything else.

Best regards,
Basilis

August 5, 2016 at 8:59 pm in reply to: Migration Problems #669135

Basilis
Inactive Moderator

Hi cpetroff1321!

There is something wrong with the minigration as if things are not the same, the problem is there.
Please try to automate the process, using a plugin like Duplicator for example.

We can not do something else with that issue, it is something wrong from the IT department and we can not do much I am afraid.

Thanks a lot

Cheers!
Basilis

August 3, 2016 at 9:43 pm in reply to: Exclude Categories from Enfold Combo Widget #668283

Basilis
Inactive Moderator

Hey zimbo!

1. I am afraid no, that is still not possible for what is needed

2. Yes, that is confirmed.
3. You can add more categories, with comma between them and that will work out for you.

Let us know if we can do anything else

Cheers!
Basilis

August 3, 2016 at 9:17 pm in reply to: Icon Color not changing #668273

Basilis
Inactive Moderator

Hi mcraig77!

Can you plase also provide us backend access so we can see where the issue is located?

Thanks a lot

Regards,
Basilis

August 3, 2016 at 9:14 pm in reply to: Areas dissapearing #668272

Basilis
Inactive Moderator

Hey!

Can you please not post one after the other, on each post, so we can be able to monitor and track?
I am sorry but now I feel lost, what is the exact issue?
The justify does not work, or something else?

Best regards,
Basilis

August 2, 2016 at 9:58 pm in reply to: Accordion in multiple columns? #667856

Basilis
Inactive Moderator

Hi Kevin!

That is not possible by default and if you need to do it, without any conflicts, you would need to hire someone else
who would be able to assist you further with your issue.

Let us know if we can do anything else, regarding our theme.

Regards,
Basilis

August 2, 2016 at 9:53 pm in reply to: Edit page with media file #667853

Basilis
Inactive Moderator

Hi velkovinoteka!

That can not be done through our theme, as it has to do with WordPress.
You will have to either create a rule through htaccess or use ap lugin.

Let us know if we can do anything else.

Regards,
Basilis

August 2, 2016 at 9:51 pm in reply to: Problems with installing the Enfold theme #667852

Basilis
Inactive Moderator

Hey Thekoenski!

The file could not be uploaded from inside WordPress because most probably your memory limit is low ( based on your hosting ).
Through your FTP you have to go to the folder /wp-content/theme/ and upload the unzipped folder there.

Let us know if that works out for you

Cheers!
Basilis

August 2, 2016 at 9:44 pm in reply to: MailChimp #667848

Basilis
Inactive Moderator

Hey!

It can not be working before, as the Mailchimp API is designed like that, from what Kriesi has done.
Have you done any changes or disabled any plugin used?

Best regards,
Basilis

August 2, 2016 at 9:42 pm in reply to: Insert header image posed category #667847

Basilis
Inactive Moderator

Hey TedalGroup!

That would need some customizations, which are not part of our Support Policy.
Please feel free to hire a freelancer, who will be able to assist tou further.

Thanks a lot

Best regards,
Basilis

August 2, 2016 at 9:34 pm in reply to: Does the default image overlay in Enfold make the image alt tags un-crawlable? #667846

Basilis
Inactive Moderator

Hi sealmaster!

That should not be an issue, as the overlay is as an extra elements and it does not have to do anything with the images.

Let us know if we can do anything else for you.

Best regards,
Basilis
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Posts

Viewing 30 posts - 12,901 through 12,930 (of 17,695 total)

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