Page 408 – Support | Kriesi.at – Premium WordPress Themes

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October 19, 2016 at 11:44 pm in reply to: Spacing gap with slider on mobile devices #701568

Basilis
Inactive Moderator

Hey vszybala!

Can you please let us know which mobile OS you used?
Loaded to iOS and Chrome and I could see it just fine.

Thanks a lot

Cheers!
Basilis

October 19, 2016 at 11:06 pm in reply to: Urgent issue: Can't see the login page for my website #701563

Basilis
Inactive Moderator

Hey kblonks!

Please go to your ftp and rename the plugin folder to plugin2
and let us know if that will fix your issue.

Thanks a lot

Cheers!
Basilis

October 19, 2016 at 9:48 pm in reply to: Styling of Blog Post Elements #701537

Basilis
Inactive Moderator

Hi!

Please keep us update if it works or not for you.

Thanks a lot

Cheers!
Basilis

October 19, 2016 at 9:35 pm in reply to: Can't edit or create a new Layerslider #701530

Basilis
Inactive Moderator

Hi sagash!

Can you please deactivate any other plugins that are running and let us know if that will fix the issue?

Thanks a lot

Best regards,
Basilis

October 19, 2016 at 9:03 pm in reply to: Move Date below blog Title – using Blog Posts content element #701514

Basilis
Inactive Moderator

Hey!

Add the following to your custom CSS

.avia-content-slider .slide-entry-excerpt { overflow: none !important; }

and let us know if that will help you

Cheers!
Basilis

October 19, 2016 at 8:57 pm in reply to: Gifs in your gallery #701511

Basilis
Inactive Moderator

Hey Justin!

We use the WordPress core functionality, so if you have enabled the media uploaded to support gifs, it will work great for you.

Let us know if we can do anything else for you

Best regards,
Basilis

October 19, 2016 at 8:29 pm in reply to: Menu Broken after deleting WooCommerce #701484

Basilis
Inactive Moderator

Hey!

Please clear your cache and let us know if that will fix your issue.

Thanks a lot

Best regards,
Basilis

October 19, 2016 at 3:57 pm in reply to: Blog font #701391

Basilis
Inactive Moderator

Hi!

Happy we could solve it.
Please do let us know if we can do anything else for you.

Thanks a lot

Cheers!
Basilis

October 19, 2016 at 9:54 am in reply to: Photo sizing and resolution problems #701086

Basilis
Inactive Moderator

Hey!

Please feel free to let us know if we can help you with anything else.
Also remember to rate our theme at themeforest, it is really helpful for us!

Thanks a lot

Cheers!
Basilis

October 19, 2016 at 9:50 am in reply to: Increase Caption Text Font Size #701085

Basilis
Inactive Moderator

Hi!

Please try
.wp-caption-text { font-size: 18px !important; }

and let us know if we can do anything else

Cheers!
Basilis

October 19, 2016 at 9:48 am in reply to: Plugin that I want to use – dosn´t work with Enfold Editor #701084

Basilis
Inactive Moderator

Hi!
You can hide the info with some CSS but changing the cart name, would require some extra coding.
https://codecanyon.net/item/woocommerce-rename-add-to-cart/9219337

Let us know if we can help you further

Cheers!
Basilis

October 19, 2016 at 9:47 am in reply to: Testimonial Slider adding nav buttons #701082

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 18, 2016 at 11:21 pm in reply to: FIX Scroll Position anchor Link #700945

Basilis
Inactive Moderator

Hey!

Thanks a lot for letting us know.
We will do update Kriesi but he is also working hard for the updates / new framework so we hope you can see
some great things soon.

Thanks a lot

Regards,
Basilis

October 18, 2016 at 10:40 pm in reply to: Warning: Invalid argument supplied for #700928

Basilis
Inactive Moderator

Hi ibmethatswhoib!

Please try upload the theme again through FTP and that will fix your issue.

Thanks a lot for your understanding

Regards,
Basilis

October 18, 2016 at 10:22 pm in reply to: Adding Contact Form in a tab #700915

Basilis
Inactive Moderator

Hi!

You can create a child theme from Enfold, like you can do with any other theme.

Please do let us know if we can help you with anything else.

Regards,
Basilis

October 18, 2016 at 4:23 pm in reply to: Improvements internal side builder #700747

Basilis
Inactive Moderator

Hey!

Thanks a lot.
Please note than Kriesi takes care of issues, based on the feedback / votes we get for them.

Feel free to add anything else you might find.

Thanks a lot

Cheers!
Basilis

October 18, 2016 at 1:47 pm in reply to: Help: mobile menu dissapeared #700618

Basilis
Inactive Moderator

Hey Webtext-Autor!

Have you assigned a mobile menu for uber menu settings, so it can load properly?
Have you setuped everything like it is needed?

Thanks a lot

Regards,
Basilis

October 18, 2016 at 1:42 pm in reply to: Scrolled header transparency and picture focus #700615
Basilis
Inactive Moderator
Hey!

Please try the following:
```
.html_header_transparency.header_bg {
    background: transparent !important;
}
```
and if that does not work
```
.html_header_transparency.header_bg {
    background: rgba(0,0,0,1) !important;
}
```
thanks a lot

Best regards,
Basilis
October 18, 2016 at 10:31 am in reply to: Problem with pictures #700547

Basilis
Inactive Moderator

Hey jessicapetroff!

Can you please check that you have enough web space available, to upload new images?

Thanks a lot

Regards,
Basilis

October 18, 2016 at 9:46 am in reply to: How to set website location #700508

Basilis
Inactive Moderator

Hey!

Thanks for letting us know.
Please also consider to rate our theme at themeforest, we would really appreciate it.

Cheers!
Basilis

October 18, 2016 at 9:46 am in reply to: How to add Noto Sans TC (Chinese Traditional) to Enfold styling session? #700507

Basilis
Inactive Moderator

Hey!

Thanks for letting us know.
Please consider to also rate our theme at themeforest, it help us a lot.

Thanks for your time and patience, we do appreciate it.

Cheers!
Basilis

October 18, 2016 at 9:43 am in reply to: Menu top hover on selected #700503

Basilis
Inactive Moderator

Hi vgunited!

Please provide us a link of your web site, so we can see your background and provide the proper CSS.

Thanks a lot

Cheers!
Basilis

October 18, 2016 at 9:42 am in reply to: Sidebar on single product page #700500

Basilis
Inactive Moderator

Hi elen_a!

The products sidebar, gets hidden to mobile.
Where do you want it to be placed, so we can be able to help you with the issue.

Thanks a lot

Regards,
Basilis

October 18, 2016 at 9:40 am in reply to: Submenu #700498

Basilis
Inactive Moderator

Hi!

Thanks a lot for letting us know.
Please feel free to create a new ticket if something else is needed.
We would also appreciate if you could rate our theme to themeforest, it really help us a lot.

Thanks a lot for your time and patience

Cheers!
Basilis

October 18, 2016 at 9:37 am in reply to: Text input not working in backend #700494

Basilis
Inactive Moderator

Hi!

Please feel free to create a new ticket if needed for something else.
Thanks a lot for your patience and understanding

Regards,
Basilis

October 18, 2016 at 9:35 am in reply to: The request is not acceptable #700491

Basilis
Inactive Moderator

Hey!

We are happy you got it solved.
Please feel free to let us know if we can do anything else for you, we will be happy to help.

Thanks a lot

Cheers!
Basilis

October 18, 2016 at 9:25 am in reply to: The request is not acceptable #700479

Basilis
Inactive Moderator

Hi qeeqac!

Please unzip the folder and make sure that you are uploading only the theme folder.
If the issue is still there, check your php memory limit from your support hosting provider if it is 256M

Thanks a lot

Cheers!
Basilis

October 18, 2016 at 9:18 am in reply to: Portfolio Grid within Tabs – Enfold #700474

Basilis
Inactive Moderator

Hi latias333!

Can you please send us a link of that page, so we can review it?

Thanks a lot

Best regards,
Basilis

October 17, 2016 at 7:14 pm in reply to: Move Date below blog Title – using Blog Posts content element #700200

Basilis
Inactive Moderator

Hey jomo5280!

Please take a look here
https://kriesi.at/support/topic/move-featured-image-below-post-title-date-etc/

and let us know if we can do anything else

Best regards,
Basilis

October 17, 2016 at 7:12 pm in reply to: A few css tweaks #700197

Basilis
Inactive Moderator

Hey!

Happy you could have solved it.
Feel free to let us know if we can do anything else.

Thanks a lot

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 12,211 through 12,240 (of 17,695 total)

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