Hey hackoffseries!

TinyMCE Advanced might be a cause of that problem.
Do you mind removing it so we can check?

Thanks a lot

Cheers!
Basilis

Hi Oren!

Thanks a lot for contacting us.
We do support on weekends, but in lower scale.
Please consider not to create double posts, as it makes the support go slower and also your topics getting behind the que more.

We will do handle all the tickets, we do appreciate your patience.

Thanks a lot

Cheers!
Basilis

Hey!

Please fee lfree to let usk now if we can do anything else for you.
Also remember to rate our theme at themeforest, it is really helpful.

Thanks a lot

Best regards,
Basilis

Hi!

Please feel free to create a new ticket if you need anything else.

Thanks a lot

Cheers!
Basilis

Hey atrixdave!

You would need some custom CSS to add to the module to make it work.
Best solution is to create the spot, after copy the CSS and then paste them at the module area.

Let us know if that will work for you

Cheers!
Basilis

Hey mansfeld,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

Hi AvenueQ!

You can freely contact us here and we will make sure to help you with any question.

Thanks a lot

Cheers!
Basilis

Hi!

It seems that it is a an issue with the plugins and to identify it, you would need to check them one by one, to locate the issue.

Let us know if we can help you with something about thetheme

Best regards,
Basilis

Hey DesignMachina!

Can you please let us know which scripts so we can see if we can help you optimise the site?

Thanks a lot

Regards,
Basilis

Hey!

Please feel free to create a new ticket if you need anything else.
Thanks a lot for your patience and understanding

Best regards,
Basilis

Hi pepevc!

Please take a backup of the existing file, and then delete, save again the options and then restore the backed file of the folder

Let us know if that will work for you

Cheers!
Basilis

Hi mattbrooks123!

Here are two functions that will pick up from email and subject from what the user entered – you can change them to suit your needs. Put them in your functions.php.

// Avia Contact Form related functions
add_filter('avf_form_from', 'avia_change_from', 10, 3);
function avia_change_from($from, $new_post, $params){
        if (!empty($new_post['e-mail'])) {
                $from = urldecode($new_post['e-mail']);
        }
        return $from;
}

add_filter('avf_form_subject', 'avia_change_subject', 10, 3);
function avia_change_subject($subject, $new_post, $params){
        if (!empty($new_post['subject'])) {
                $subject = urldecode($new_post['subject']);
        }
        return $subject;
}

Best regards,
Basilis

Hi!

Thank a lot for reporting it to us.
Let us know if we can do anything else for you.

Thanks a lot

Best regards,
Basilis

Hey jakejules!

Kriesi does some announcments around the end of the Year, so we are sure he will do something again, when the time comes!
We do know he is cooking a lot of cool stuff for people, so be a little be patience and we hope you will love eveyrthing!

Thanks a lot

Regards,
Basilis

Hey!

Happy we could help you out.
Please feel free to let us know if we can do anything else for you.

Thanks a lot

Regards,
Basilis