Page 406 – Support | Kriesi.at – Premium WordPress Themes

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October 25, 2016 at 3:34 pm in reply to: Advanced layerslider spacing – removing top margin or padding #703824

Basilis
Inactive Moderator

Hi Scott!

Can you please provide us a screenshot, what you want to remove and how you want it to look, so we ca nbe able to help you?

Thanks a lot

Best regards,
Basilis

October 25, 2016 at 3:31 pm in reply to: color section above footer and below sidebar #703822

Basilis
Inactive Moderator

Hey Annelies,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 25, 2016 at 3:29 pm in reply to: Blog headline margin #703821

Basilis
Inactive Moderator

Hey rolfroyce!

Please use the following

#top .fullsize .template-blog .post-title { max-width: 100% !important; }

let us know if we can do anything else.

Best regards,
Basilis

October 25, 2016 at 3:26 pm in reply to: Fontello on DNS website #703820

Basilis
Inactive Moderator

Hi!

Glad you got it short out.
Please do let us know if we can do anything else for you.

Thanks a lot

Best regards,
Basilis

October 24, 2016 at 9:47 pm in reply to: Enfold Style Panel Goes Crazy! #703448

Basilis
Inactive Moderator

Hey bardinidavide!

Can you please show us an example, what is changing?
Also – do you have any customisations in place?

Thanks a lot

Regards,
Basilis

October 24, 2016 at 9:40 pm in reply to: Responsive menu on top with shrinkingon logo on mobile #703446

Basilis
Inactive Moderator

Hey!

Please check

CSS Media Queries & Using Available Space

here it explains how to use the CSS for smaller devices.

Thanks a lot

Best regards,
Basilis

October 24, 2016 at 9:29 pm in reply to: Ribbon with different texts #703442

Basilis
Inactive Moderator

Hey cipriana,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 24, 2016 at 9:16 pm in reply to: Anchor content overlapped by fixed header #703437

Basilis
Inactive Moderator

Hi!

I just checked with that Browser / OSX
Can you please clear your cache and give a try once again?

Thanks a lot

Cheers!
Basilis

October 24, 2016 at 9:13 pm in reply to: Side by side sections that take up full width #703435

Basilis
Inactive Moderator

Hey evan_friedl,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 24, 2016 at 9:05 pm in reply to: Theme upgrade to 3.8, admin Enfold menu gets strange enlarged icon backgrounds #703431

Basilis
Inactive Moderator

Hey hajimysuzuki!

Can you please clear your cache, reupload the files through FTP and let me know if that fixes the issue.

Thanks a lot

Cheers!
Basilis

October 24, 2016 at 8:48 pm in reply to: How to align buttons below columns #703427

Basilis
Inactive Moderator

Hey dvsub!

Please take a look here
https://kriesi.at/support/topic/equal-height-for-3-columns/
to understand how it works.

Let us know if we can help you further

Best regards,
Basilis

October 24, 2016 at 8:45 pm in reply to: Title and price style on product Enfold theme #703426

Basilis
Inactive Moderator

Hey alididon,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 24, 2016 at 8:43 pm in reply to: getresponse email form inside image #703425

Basilis
Inactive Moderator

Hey!

Regarding the field, inside the slider, you would need to paste the form at the slider but that is not an option right now.

Facebook Login, you would need a ” Social Login Plugin for WordPress ” but we have not tested something, so we can be sure it is working properly.

Feel free to let us know if you need anything else.

Best regards,
Basilis

October 24, 2016 at 8:37 pm in reply to: Advanced Layout (and Default) Content Editor Not Appearing/working #703423

Basilis
Inactive Moderator

Hi kirstymac2013!

Please follow the documentation here

Enable Avia Layout Builder Debug

and let us know so we can look it over.

Thanks a lot

Best regards,
Basilis

October 24, 2016 at 8:24 pm in reply to: How to get rid of the white diamonds? #703419

Basilis
Inactive Moderator

Hey!

Please remember to vote our theme at Themeforest, we would love some help!

Feel free to create a new ticket for us, if you need anything else.

Cheers!
Basilis

October 24, 2016 at 8:21 pm in reply to: Transition of homepage sliders works in preview, but not when I visit the site #703417

Basilis
Inactive Moderator

Hi!

Can we modify the sliders, are you using them anywhere where we should not?

Thanks a lot

Best regards,
Basilis

October 24, 2016 at 8:01 pm in reply to: Backslash characters stripped from pricing tables #703413

Basilis
Inactive Moderator

Hey!

Yes, the code is required to make it work.

Thanks a lot

Best regards,
Basilis

October 23, 2016 at 9:09 pm in reply to: Display categories name with the title in accordion slider #703059

Basilis
Inactive Moderator

Hey!

Happy we could help.
Please feel free to let us know if we can do anything else for you.

We appreciate also if you could rate our theme.

Cheers

Cheers!
Basilis

October 23, 2016 at 8:50 pm in reply to: Adjust social share button appearance #703058

Basilis
Inactive Moderator

Hi!

Please keep us updated if you need anything else.
Thanks a lot for your understanding and patience

Cheers!
Basilis

October 23, 2016 at 8:36 pm in reply to: Video slide on mobile devices #703056

Basilis
Inactive Moderator

Hi!

On the options there should be a fallback image already, to be added for you and for the usage it needs.
Please do check it.

Thanks a lot

Regards,
Basilis

October 23, 2016 at 8:33 pm in reply to: Team member picture as a circle on the left #703053

Basilis
Inactive Moderator

Hey!

Happy you could save it.
Please feel free to let us know if we can do anything else for you.

Regards,
Basilis

October 23, 2016 at 8:29 pm in reply to: Translation not showing up #703052

Basilis
Inactive Moderator

Hey cyberhrc!

Can you please provide us backend access please?

Thanks a lot

Best regards,
Basilis

October 23, 2016 at 9:30 am in reply to: custom button #702955

Basilis
Inactive Moderator

Hi!

The Button has a Data Attribute. Try to target it with that, it will do help you a bit

[attribute]

Let us know if we can help you further

Regards,
Basilis

October 23, 2016 at 9:08 am in reply to: Apply Image Overlay on Hover to Code Block #702949

Basilis
Inactive Moderator

Hi!

Happy we could help!
Please also consider to rate our theme at themeforest, it is really helpful for us.

Thanks a lot

Best regards,
Basilis

October 23, 2016 at 9:06 am in reply to: Can Not Edit Pages #702946

Basilis
Inactive Moderator

Hi!

Can you please provide us backend access so we can do some tests?
Also let us know if we can install and reset the installation.

Thanks a lot

Best regards,
Basilis

October 23, 2016 at 9:05 am in reply to: How Do I Make the Images on the site NOT have the "scroll arrows" #702943

Basilis
Inactive Moderator

Hey!

Please add the following

.avia_transform a:hover .image-overlay { display: none }

and let us know if that will help you.
Thanks a lot

Best regards,
Basilis

October 23, 2016 at 9:02 am in reply to: Plugmatter Pricing table plugin issue #702941

Basilis
Inactive Moderator

Hi Lukas!

Please contact the Plugin Author for assistance.
It is easier for him to provide support for you.

Thanks a lot for your understanding

Best regards,
Basilis

October 23, 2016 at 9:01 am in reply to: Pagination issue #702940

Basilis
Inactive Moderator

Hey!

Please disable any active plugins and let us know if that will help.
If not, please provide us with backend access to give it a look.

Thanks a lot

Best regards,
Basilis

October 23, 2016 at 8:56 am in reply to: Enfold Child Facebook Like Widget not working on Firefox #702937

Basilis
Inactive Moderator

Hi!

Please take a look here
https://support.mozilla.org/en-US/questions/963125

and confirm if it is a http or a https issue.

Thanks a lot for your patience

Regards,
Basilis

October 23, 2016 at 8:53 am in reply to: Embedding Instagram Onto Theme #702934

Basilis
Inactive Moderator

Hi!

Yes, it seems to be an issue withe the Instagram API changes that have been done.
Thanks a lot for letting us know

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 12,151 through 12,180 (of 17,695 total)

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