Forum Replies Created
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Posts
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Hi cipriana!
You can install a plugin called ” Loco Translate ” and use that one for any translations.
Let us know if that covers you.Thanks a lot
Cheers!
BasilisHey!
I loaded the site with my iPhone 7, and I could not see that issue at all.
Are you rotating the phones and the issue come up without managing to restore back?Thanks a lot
Regards,
BasilisHey candiceone,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi Khoa!
Please ask your hosting provider to either increase your php memory limit or your web space.
You have some issues with that, nothing we can do or has any issues with ENfold.thank u
Best regards,
BasilisHey!
You can not upload throigh theme manager because it will have the same name.
Please try re-upload through FTP.Thanks a lot
Best regards,
BasilisHi!
Happy you could solve it.
Please remember to rate our theme to themeforest, it will be a huge help.Thanks a lot
Best regards,
BasilisHey!
Happy we could help.
Please remember to create a new ticket, if we can do anything else for you.Thanks a lot
Best regards,
BasilisHey lmanney!
Please disable any active plugins and try again.
Let us know if that will fix any issue.Thanks a lot
Best regards,
BasilisHi eKMUch!
That is because those fields are not targeted or they are based on an extra addons, so they do have issues.
What is your products, how can I check the front end to add them to cart?Thanks a lot
Regards,
BasilisHey!
Can you pleas explain how you mean overlaping?
I tested the site and the slidershow is getting smaller, how it is supposed to be and generates the page normally.Thanks a lot
Cheers!
BasilisHi kreativesouls!
Can you please provide us access to the backend of your web site, so we can be able to take a look?
Thanks a lot
Regards,
BasilisHey Jerryotto,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey!
Please keep us updated with the results and if you still face any issues, we will happy to help.
thanks a lot
Best regards,
BasilisHi thatryan!
Can you please share your web site URL with us, so we can take a look?
Thanks a lot
Regards,
BasilisHey diotti!
Can you please disable any plugins that are active and run, so we can be sure there is no conflict?
Please keep WooCommerce active.Thanks a lot
Regards,
BasilisHi!
Thanks a lot for letting us know.
Please feel free to open a new ticket if you need something else.Cheers!
BasilisHi getmebrian!
Here is the function enfold is using
You an modify that, get the browser URL instead of is mobile and change the URL based on your needs.
Let us know if we can do anything else for you
Best regards,
BasilisHi!
Enfold has an option to use LayerSlider at the ALB, so you will be able to use it inside, without any problem.
Let us know if we can help you furtherCheers!
BasilisHi Johannes!
Thanks a lot for contacting us.
We have not tested it, but as Enfold does work with most of such type plugins, we do not think you will have an issue with that.Let us know if you have any problems and we can see how they can be fixed.
Thanks a lot
Cheers!
BasilisHey soef!
Can you please provide us some more informations for your request.
It is not clear enough to be honest, on what you need to do.Thanks a lot
Cheers!
BasilisHey pilarmolla,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey mmheather!
Can you please explain us, what is different?
I am really sorry but could not understand the question at all, we would really appreciate if you could define with us a bit betterThanks a lot
Cheers!
BasilisHi Matt!
Thanks a lot for contacting us.
Licenses are been validated through Envato and we are not sure if we can do anything from our side, but in any case, we did promoted the topic to Kriesi and he will reply back to you if he can.We appreciate the time and patience
Regards,
BasilisHey!
Happy we could solve it
Please do remember to create a new ticket if you need anything else.Thanks a lot
Regards,
BasilisHi!
We are happy you could solve it.
Please feel free to let us know if we can do anything else.Best regards,
BasilisHey!
Please check what changes wordfence will do to your htaccess. Delete it and re-add it and please ask your hosting provider to check your error log, where the issue is.
Thanks a lot
Regards,
BasilisHey djsmbd!
Can you please provide us backend access, so we can be able to check out?
Thanks a lot
Cheers!
BasilisHey netzhautflimmern,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis
