Page 332 – Support | Kriesi.at – Premium WordPress Themes

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April 10, 2017 at 10:51 pm in reply to: Church demo main slider is cropping the buttons #775697

Basilis
Inactive Moderator

Hey!

I loaded your page and I can see it properly and nothing at all the same as the screenshots.
Can you please clear your cache or let us know the screensize you are using?

Thank yu

Regards,
Basilis

April 10, 2017 at 10:49 pm in reply to: Add builder to two custom post types #775696

Basilis
Inactive Moderator

Hi Gigi!

When duplicating the code, are you also changing the function name, or you are using the same?

Cheers!
Basilis

April 10, 2017 at 10:47 pm in reply to: Pop Up code breaks site #775694

Basilis
Inactive Moderator

Hi!

Can you please paste the code of the modal to pastebin for example, as forums brake the way it should output the results?

Thank you

Best regards,
Basilis

April 10, 2017 at 9:25 pm in reply to: Full screen slider in header on blog, posts and categories #775664

Basilis
Inactive Moderator

Hi bteknik!

I have loaded the site and it looks fine.
Does the issue been solved?

Best regards,
Basilis

April 10, 2017 at 9:22 pm in reply to: Enfold wont save when I edit a page #775662

Basilis
Inactive Moderator

Hey Hemming!

Saving can expire, when the php memory limit is low.
Could you please ask your hosting provide to increase at 256M and let us know if that would solve the issue?

Thank you very much

Best regards,
Basilis

April 10, 2017 at 9:21 pm in reply to: Compressed Logo in IE 11 when "Shrinking Header" is enabled #775661

Basilis
Inactive Moderator

Hey dillionline!

Please take a look at the issues here
https://kriesi.at/support/topic/enfold-shrinking-header/

let us know if the issues is been fixed

Best regards,
Basilis

April 10, 2017 at 9:16 pm in reply to: Problem with Plugin "Custom Sidebar" #775657

Basilis
Inactive Moderator

Hi!
Can you please try a different plugin, maybe WooSidebars.
We do not have the option to modify the JS so much, as there are elements that are most important for Enfold to work out for those parts.

We hope you do understand that and we appreciate if you could give a try with a different plugin

Cheers!
Basilis

April 10, 2017 at 9:07 pm in reply to: editing-options in textblocks are gone #775649

Basilis
Inactive Moderator

Hey mirkorau!

That is a real strange issue.
Can you please share us backend access so we can give it a look?

Thank you very much

Best regards,
Basilis

April 10, 2017 at 9:06 pm in reply to: Element Preview Issues #775648

Basilis
Inactive Moderator

Hey!

Happy we can help!
Nothing is Embarrassing at all, no worries!

Thank you for your understanding

Regards,
Basilis

April 10, 2017 at 9:06 pm in reply to: Simple "read more" on posts #775647

Basilis
Inactive Moderator

Hey!

Here you go
https://kriesi.at/support/topic/excerpt-and-read-more-link/#post-519093

Cheers!
Basilis

April 10, 2017 at 9:05 pm in reply to: WooCommerce 3.0 und Enfold #775644

Basilis
Inactive Moderator

Hey!

Thank you for sharing your opinions.
We do everything on our hand to release updates before but if you also follow the news, woocommerce version 3.0 have been out with tons of bugs for the users and big changes that most was not even anounced, so we can be able to follow.

We will do try more in the feature, but when your business is on the line, always follow @mensmaximus ideas.
Staging site and not only changelog is also a must.

Thank you

Best regards,
Basilis

April 10, 2017 at 9:02 pm in reply to: Masonry Portfolio open in a Lightbox #775641

Basilis
Inactive Moderator

Hi Michael!

Thank you for using Enfold.
I am afraid we do not have a way to do that.
There is no such option at all.

You might be able to do it, but you would have to hire someone to create that custom function for you.

Let us know if we can do anything else

Cheers!
Basilis

April 10, 2017 at 8:56 pm in reply to: Church demo main slider is cropping the buttons #775635

Basilis
Inactive Moderator

Hi willevo311!

Can you please provide us a link of your web site, so we can be able to check.
We can not help a lot with the screenshot if we can not target the CSS to be able to manage it

Cheers!
Basilis

April 10, 2017 at 8:52 pm in reply to: Angle brackets not escaped in button module #775633

Basilis
Inactive Moderator

Hey!

That is a known issue to us and Kriesi.
The development team is working to get that fixed, but is it is a bit bigger problem than what we expect.

We appreciate your patience and understanding

Cheers!
Basilis

April 10, 2017 at 8:50 pm in reply to: PDF Colors Changing when added to Media Library #775632

Basilis
Inactive Moderator

Hi!

The colors have not changed but you have to check the upload / conversion settings of the upload image
It seems they are been conversed on the media gallery, that is the issue

Best regards,
Basilis

April 10, 2017 at 8:48 pm in reply to: Change position image Full width easy slider #775631

Basilis
Inactive Moderator

Hey Eric!

I have loaded your web site and I can only see one image there.
have you placed the other one on top yet?

Best regards,
Basilis

April 10, 2017 at 8:31 pm in reply to: Avia layout builder not loading (tried many forum solutions but no luck) #775621

Basilis
Inactive Moderator

Hi Michellevesque!

Can you please check your php memory limit please?
Increasing to 256M it will most probably solve the issue.

Thank you

Cheers!
Basilis

April 10, 2017 at 8:27 pm in reply to: Using angled brackets in buttons #775619

Basilis
Inactive Moderator

Hey!

We do have an issue with that, Kriesi has it open as a problem and working to get it fixed.

We would appreciate some patience for it as a working version will be soon.

Thank you

Best regards,
Basilis

April 10, 2017 at 8:00 pm in reply to: Mailchimp signup form like Enfold contac form #775613

Basilis
Inactive Moderator

Hi!

Happy you could solve it.
Please feel fee to let us know if there is anything else we can help you with.

Thanks a lot

Cheers!
Basilis

April 10, 2017 at 7:58 pm in reply to: Add several sections in the footer #775612

Basilis
Inactive Moderator

Hi!

Can we please check your live page, so we can understand what you are trying to do and been able to help you?

Thank you

Regards,
Basilis

April 10, 2017 at 7:49 pm in reply to: Theme outdated #775608

Basilis
Inactive Moderator

Hey Jorge!

Thank you for contacting us.
If you do not have the Purchase code, we are afraid there is nothing we can do to help you out.

it is required for the update process.

Regards,
Basilis

April 9, 2017 at 9:06 pm in reply to: Enfold update 4.0.5 errors #775117

Basilis
Inactive Moderator

Hey!

Please update to php 5.6 or even better php 7 and that will solve any of your problems.

Thank you

Best regards,
Basilis

April 9, 2017 at 9:05 pm in reply to: Fullwidth EasySlider / Menus / Products broke post WP Update – help! #775116

Basilis
Inactive Moderator

Hey!

Your site is still cached as it seems.
The cache levels added are really a lot

Regards,
Basilis

April 9, 2017 at 9:00 pm in reply to: WooCommerce Cart Dropdown Disappeared #775115

Basilis
Inactive Moderator

Hey!

When you update theme, you need to disable the plugin ( or purge the cache ) and then go through and activate again
and let us know if the issues will be fixed.

Best regards,
Basilis

April 9, 2017 at 8:37 pm in reply to: Surface tablet #775106

Basilis
Inactive Moderator

Hi!

If you have a child theme in place, the automate update from Envato is safe.
You need always although to have a backup in place, as require for keeping stuff safe.

Thank you for using Enfold

Best regards,
Basilis

April 9, 2017 at 8:06 pm in reply to: Involuntary scroll up on a one pager #775101

Basilis
Inactive Moderator

Hey!

Can you disable any of active plugins and any modifications done and try please again?

Regards,
Basilis

April 9, 2017 at 8:05 pm in reply to: Enfold theme folders indexed on Google #775100

Basilis
Inactive Moderator

Hey!

Enfold is so SEO friendly, where we scan everything so we can boost the search traffic.
Truth to be told, there is nothing there so engines find nothing, but you can just use the solution provided and all good.

Let us know if we can do anything else.

Best regards,
Basilis

April 9, 2017 at 7:20 pm in reply to: WooCommerce 3 issue when using [product_page id="xx"] #775085

Basilis
Inactive Moderator

Hey!

Please feel free to create a new post if you need something else regarding our theme
Thank you very much

Regards,
Basilis

April 9, 2017 at 7:19 pm in reply to: Enfold fixed parallax background image should not be visible on mobile #775084
Basilis
Inactive Moderator
Hey!

Can you please try as
```
@media only screen and (max-width: 767px) {
.avia-section{
background: none!important;
background-image: none!important;
}
}
```
and let us know if it works

Cheers!
Basilis
April 9, 2017 at 7:14 pm in reply to: Translation shop buttons WooCommerce 3.0.1 #775081

Basilis
Inactive Moderator

Hi!

You can check WooCommerce for the Buttons to be renamed.
And you can also always use
https://docs.woocommerce.com/document/change-add-to-cart-button-text/

Cheers!
Basilis
Author

Posts

Viewing 30 posts - 9,931 through 9,960 (of 17,695 total)

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