Forum Replies Created
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AuthorPosts
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September 4, 2017 at 9:18 pm in reply to: Java Script error after disabling the lightbox on a specific page #847887
Hi,
can you tell us which things not work so we can take a look and try understand and help?
Thank you
Best regards,
BasilisSeptember 4, 2017 at 9:04 pm in reply to: Inconsistency between blog masnory and post slider … different title size. #847882Hi,
That can be because of the slider having some more values that is why Yigit is providing that code
it is a solution as if you add it, it will fix your problem.Best regards,
BasilisSeptember 4, 2017 at 9:03 pm in reply to: Header background image not displaying with full-width slider #847880Hi,
I have opened your web site and I can not see any issue like what you describe, have you fixed or it is a cache issue for you?
Best regards,
BasilisHi,
The issue is known, it is basically based on some tags that the language plugins and translations are adding.
There is something we are working to make things out.Best regards,
BasilisHi,
Please take a look at the topic here
which will explain how to do things.
Thank youBest regards,
BasilisHi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
That is a known fix that is been updated on the new version.
There is a compatibility there with any translation software, Kriesi has worked out on a fix that will be released on the new version.We are thankful for your understanding
Best regards,
BasilisHi,
From what we can imagine the Plugin is using something that is not been stored properly.
Are you using any translation plugin?
Have you tried also contact the plugin author?We do not offer support or compatibility with all the available plugins, so if the plugin author might be able to catch the issue it would be really helpful for us.
Best regards,
BasilisAugust 31, 2017 at 11:45 pm in reply to: Tie Up: WC MarketPlace Plugin + Themeforest Listed theme (for example- Enfold & Flashlight) #846562Hey Purnendu Dash,
Thank you very much for the communcation.
We have promoted the post to Kriesi who will take a look and if interested he will do contact you back.Again, we appreciate the effort.
Best regards,
BasilisHi,
If you change theme and try upload does it work?
Best regards,
BasilisHi,
Have you followed the topic here
let us know if it works
Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
You can open your wp-config.php file and from there you can see there are options that you have to erase and disable WPMU
Best regards,
BasilisHey connect4consulting,
From what I can see, the mansory is expanding to where there is enough space, as you have a sidebar positioned there.
Best regards,
BasilisAugust 28, 2017 at 7:05 pm in reply to: Want tab section tab to open url in new window instead of showing tab #844979Hey webdesignphx,
That is not possible.
What you want to do is something really different from the usage of tabs. Simple use some columns, add a link and make it work like that.Best regards,
BasilisHey Guilherme,
That is a known issue.
We do work on a solution to get it short out.
We appreciate your patienceBest regards,
BasilisHey ekarindoti,
The issue is from your server.
Please ask them to increase php memory limit and that will solve all of your issues.Thank you
Best regards,
BasilisHi,
Have you contacted the plugin developer?
At loading the product page, I can also see there is a functionality missing the images of the products open as images to a new popup?Best regards,
BasilisHi,
Slider is working – the issues is that you do not have any products translated, so there is your problem
Best regards,
BasilisHi,
That is something we have never been reported before.
Can you please try help us identify the issue as much as possible?
How is it happening, what is not working, as much details as possible pleaseBest regards,
BasilisHi,
Thank you very much for updating the topic, we really appreciate that.
Best regards,
BasilisHey giaco_he,
That arrow is also doing a scrolling ( with smoothscroll )
You can either add that as an image and align it with some CSS to bottom or point it there with JS.
Please take a look at the following topics&
https://kriesi.at/support/topic/add-scroll-down-arrow-button-on-advance-layerslider/Best regards,
BasilisHi,
Please take a look here
let us know if that works out for you.
Best regards,
BasilisAugust 28, 2017 at 5:13 pm in reply to: WooCommerce/Product-Addons – No Errors shown at AVIA built productlayouts #844891Hi,
The project issue seems to be more related on the errors the plugin is throwing and not Enfold.
we are using the main WooCommerce template files. Only if you have activated ALB to edit the Woo Products only then you might not be able to see the actual errors.Let me know if that is more clear
Best regards,
BasilisHi!
He still has not seen it – he will do refund the PSD version if it was a wrong purchase, please do post the topic link also to your refund suggestion.
Thank you very much
Best regards,
BasilisHi,
What is the Front End Composer?
What are you using exactly?Best regards,
BasilisAugust 25, 2017 at 7:33 pm in reply to: Can't translate masonry gallery "Load More" button text using WPML #844139Hey ManoLee,
Yes it should be there!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisAugust 25, 2017 at 7:27 pm in reply to: Strange behavior of Fullwidth Sub menu in Chrome and Firefox on open the page #844136Hi,
What mobile device and browser are you using?
Best regards,
BasilisAugust 25, 2017 at 7:07 pm in reply to: Is there any URL/Demo available where you have optimized your theme (e.g. enfold) for Speed and Performance? #844128Hey Sven Schätzl,
I am afraid we do not run an optimized version anywhere, because for development reasons we can not add a different hosting ( example: NGINX ) add CDN ( as it will work on our support also ) and all those goodies, that optimise and make things run smoothly.
We can only say that there are enfold sites that pop to top regarding SEO and regarding the Site Speed, it goes as fast as you can get it to go!
Let us know if you have more questions
Best regards,
BasilisAugust 25, 2017 at 7:05 pm in reply to: how do i make links on SEARCH PAGE ONLY open up in a lightbox? #844125Hi,
Thank you for letting us know.
Best regards,
Basilis -
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