Page 272 – Support | Kriesi.at – Premium WordPress Themes

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November 2, 2017 at 7:10 pm in reply to: portfolio ajax #871805

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 30, 2017 at 7:38 pm in reply to: setting of Menu Portfolio categories not worked when it used to sidebar #870626

Basilis
Inactive Moderator

Hey Shawnmanor,

We are sorry but we cant see something, photos are blocked.

Thank you

Best regards,
Basilis

October 30, 2017 at 7:35 pm in reply to: Problem with footer after changing a page layout #870624

Basilis
Inactive Moderator

Hi,

@SurfSites
Please create your own topic and provide us with information so we can be able to access the site and review it.

Thank you

Best regards,
Basilis

October 30, 2017 at 7:29 pm in reply to: Display a different background image for sticky header #870623

Basilis
Inactive Moderator

Hi,

I loaded your web page and I can see background below the menu when shrink, I guess you have solved it out?

Best regards,
Basilis

October 27, 2017 at 8:27 pm in reply to: Border with shadow appearing (on header) when scrolling down #869745

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 27, 2017 at 8:13 pm in reply to: Header size problem #869742

Basilis
Inactive Moderator

Hi,

Yea it is actually a cache problem.
I also noticed it, while I have loaded the site, but then it moved away. So that means,
it took time to resize until the Javascripts that are related to the header could resize it ( or any CSS ).

So it is something on that configuration

Best regards,
Basilis

October 27, 2017 at 8:09 pm in reply to: Add categories and tags on a page #869740

Basilis
Inactive Moderator

Hi,

Use the Portfolio Element for that.
Create portfolio categories and from there use to add a chapter inside each category, or in any way you want.
Create a category grid after and you will get live all the details.

Best regards,
Basilis

October 27, 2017 at 8:01 pm in reply to: Change Shipping Text to Delivery on Checkout/Cart #869735

Basilis
Inactive Moderator

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Basilis

October 27, 2017 at 8:01 pm in reply to: Blog Post question #869734

Basilis
Inactive Moderator

Hi,

Do you want to do that inside a blog posts, or you want the blog post list to open in a new widnwo?

Please help us understand

Best regards,
Basilis

October 27, 2017 at 7:54 pm in reply to: Import: Restaurant One Page Demo not working #869733

Basilis
Inactive Moderator

Hi,

You can always try view the image on your browser and then save it.
That way, you can take any of the images.

Best regards,
Basilis

October 27, 2017 at 7:47 pm in reply to: Popup / Modal Video with the Lightbox Modal Window off #869732

Basilis
Inactive Moderator

Hi,

can u let us know why you disabled it?
We have to start from first steps, because actually if it not enabled, well we cant help you out.

Best regards,
Basilis

October 27, 2017 at 7:34 pm in reply to: URGENT – Proceed to PayPal not working #869726

Basilis
Inactive Moderator

Hi,

There was a line of code missing from what posted. Here is before

#payment_method_paypal {
display: block !important;
}

let us know if that worjs

Best regards,
Basilis

October 27, 2017 at 7:32 pm in reply to: Custom Post Types in Masonary and other Elements #869725

Basilis
Inactive Moderator

Hey philthebass,

Yes it is possible.
Please take a look for all the details here
https://kriesi.at/support/topic/custom-post-type-in-masonry/

Thank you very much

Best regards,
Basilis

October 27, 2017 at 7:22 pm in reply to: Excerpt-texts in portfolio-grid items are missing #869721

Basilis
Inactive Moderator

Hi,

@steviger please do create your own topic, so we can take a look.

Best regards,
Basilis

October 27, 2017 at 7:21 pm in reply to: Elements with transparant view between #869720

Basilis
Inactive Moderator

Hi,

All of those are possible yes, and if not with our theme options, you can always use some custom CSS.
But yes, they are possible to be done.

Best regards,
Basilis

October 26, 2017 at 7:33 pm in reply to: Beitragsformat Icon #869299

Basilis
Inactive Moderator

Hey bremerlloyd,

Our german support is away right now.
We would love to assist you faster, so posting in English could help!

Best regards,
Basilis

October 26, 2017 at 6:58 pm in reply to: Header Burger Menu activation over 990px for big navigations in ENFOLD 412 #869289

Basilis
Inactive Moderator

Hey dillionline,

can you show us our web site, where you have added that?

Best regards,
Basilis

October 26, 2017 at 6:55 pm in reply to: Automated Schema.org HTML Markup dropdown option #869287

Basilis
Inactive Moderator

Hey pako69,

Can you please provide us access to your WordPress dashboard so we can take a look?

Thank you

Best regards,
Basilis

October 26, 2017 at 6:51 pm in reply to: no blog entries showing #869286

Basilis
Inactive Moderator

Hey codecreative,

You are ready, I have fixed it for you.
Let us know if you need help with anything else.

Thank you

Best regards,
Basilis

October 26, 2017 at 6:48 pm in reply to: Can No Longer Connect To MailChimp API #869285

Basilis
Inactive Moderator

Hey Jon,

Can you please try check if your hosting provider is blocking the connection for any reason? ( Example: multiple connections )
and let us know please?

Best regards,
Basilis

October 26, 2017 at 6:46 pm in reply to: Faux Bold Headings #869284

Basilis
Inactive Moderator

Hey Kirstie,

Maybe you should have a font-weight: 800; for example, instead of just font-weight:bold;

That might be a reason that the font size is not properly viewable.

Best regards,
Basilis

October 26, 2017 at 6:43 pm in reply to: Links to accordion tabs and viewport position #869282

Basilis
Inactive Moderator

Hi,

Most of them work properly, so just try one and let us know if you are facing any issues after.

Thank you very much for your time

Best regards,
Basilis

October 25, 2017 at 8:17 pm in reply to: Cart icon and Login REgister #868931

Basilis
Inactive Moderator

Hi,

hm, that means u have a language plugin activated, which might be causing that issue.
if you same menu located on both languages?

Best regards,
Basilis

October 24, 2017 at 9:29 pm in reply to: Enfold-Page get lost and I can not modify anymore #868411

Basilis
Inactive Moderator

Hi,

Thank you very much for updating us.
Please create a new ticket if you need something else.

Thank you

Best regards,
Basilis

October 24, 2017 at 9:29 pm in reply to: Enfold-Page get lost and I can not modify anymore #868409

Basilis
Inactive Moderator

Hi,

Thank you very much for updating us.
Please create a new ticket if you need something else.

Thank you

Best regards,
Basilis

October 24, 2017 at 9:29 pm in reply to: Hamburgermenu icon background #868408
Basilis
Inactive Moderator
Hi,

Please use the following CSS rule and style it with the way you want
```
.avia-menu.av_menu_icon_beside {
background: #000 !important;
}
```
Let us know if you need anything else.

Best regards,
Basilis
October 24, 2017 at 9:27 pm in reply to: Mobile Vesrsion #868406

Basilis
Inactive Moderator

Hey Kathrin,

Our german support is away right now.
We would appreciate if you can post in English, so we can help you faster.

Thank you

Best regards,
Basilis

October 24, 2017 at 9:25 pm in reply to: transparant menu #868405
Basilis
Inactive Moderator
Hey mgansevoort,
```
#top .av_header_transparency #header_main {
background: rgba(0,0,0,0.4);
}
```
hat should make it the same as the top bar for you.

Thank you!

Best regards,
Basilis
October 24, 2017 at 9:08 pm in reply to: Merhaba Yiğit #868400

Basilis
Inactive Moderator

Hi,

Feel free to create a new ticket if you need something else.

Thank you

Best regards,
Basilis

October 24, 2017 at 9:08 pm in reply to: Excerpt-texts in portfolio-grid items are missing #868399

Basilis
Inactive Moderator

Hi,

Have u updated Enfold, like Ismael asked u?

Best regards,
Basilis
Author

Posts

Viewing 30 posts - 8,131 through 8,160 (of 17,695 total)

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